Title: Soft Skills
1SOFT SKILLS
2DEFINITION
Soft skills are termed as interpersonal skills
and personality traits that make a person
successful in his job place. It only creates a
positive and functional work environment but also
makes the organization highly competitive. They
must not be mixed with hard skills. While, hard
skills are described as technical skills that
define a persons ability to perform a specific
task, whereas, soft skills let that person retain
his job. Listing soft skills in your resume and
demonstrating them in your interview will open
new doors of opportunities.
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4Top soft skills which are highly in demand
- Below is a list of some of the top soft skills
which are highly in demand in every job sector. - Communication
- Leadership
- Decision Making
- Team Work
- Time Management
- Creativity and Problem Solving
5- Communication
- Strong communication skills include verbal
communication, non-verbal communication, and
written communication. - Developing them will let you clearly and
precisely express yourself, listen to your
customers' grievances, and build long-lasting
relationships with your clients. - Leadership
- Leadership as a soft skill means that a person
vests in himself the ability to grow within the
organization and lead other employees in the
organization too. - It encompasses the ability to encourage peers,
accommodates their needs, resolve conflicts, and
cultivate the organizations culture in future
employees.
6- Decision Making
- Decision making as a soft skill infers making
well-thought decisions after weighing its pros
and cons. - It doesnt mean taking hasty decisions rather
choose among the possible solutions to a problem
either through an intuitive or reasoned process. - Teamwork
- Possessing teamwork as a soft skill infers the
ability to carry out the work in collaboration
with others that not improves the quality of work
but also results in prompt completion of the
task. - Working in a team also develops the acumen
knowing when to be a leader and when to be a
listener.
7- Time Management
- Inculcating time management skill states working
productively in a smart way. - It lets you manage your time effectively so that
all the important tasks get completed within the
assigned deadline. - Highly valued by the employers, it also let the
employees work under the pressure. - Creativity and Problem Solving
- Employees with problem-solving skills tend to
more reliant and self-dependent. - They possess the ability to analyze the causes
of the unwanted situation, generate a set of
alternative interventions to achieve the end
goals, evaluate the best solutions, implement the
best plan, and assess effectiveness.
8Importance of Soft Skills in the Workplace
- Gone are those days when the employers just focus
on honing the product knowledge of the employees.
However, in todays competitive era, every
organization takes initiative in offering soft
skills training to the employees that not only
benefits the organization but also results in the
overall development of the employees. - Below are the indispensable objectives of soft
skills - Improves customer service
- Mitigates the risk
- Augments the employees' productivity
- Encourages collaboration and accumulation of
multiple ideas for the effective and efficient
completion of the work. - Let you hone presentation skills, networking
abilities, and etiquette awareness that can go a
long way to help you win new clients and gain
more work from existing ones. - The development of teamwork, communication, and
time management will smoothly deliver results and
help you gain confidence thus positively
influencing your personal life
9Statistics surrounding Soft Skills
- Research conducted by Harvard University states
that 85 percent of job success comes from having
well-developed soft skills while only 15 percent
of the jobs come from technical and hard skills. - The labor analytics firm Burning Glass analyzed
millions of U.S. job postings and found that one
in three skills requested in job postings is a
soft skill. Even in the most technical career
areas such as IT, Healthcare, and Engineering
more than a quarter of all skill requirements are
for soft skills. - In a 2017 paper, Harvard professor David Deming
reported that jobs with high social-skill
requirements are on the rise.
10How to Acquire Soft Skills
- Like any other skills, soft skills too need to be
developed among the new hires. It not only
impacts the professional life but also positively
influences the personal life too. - As an employer or the content developer, develop
an engaging soft skill course. - Never impose rather create engagement so that
learners automatically adopt this teaching. - Incorporate Learning Management System that
enlists courses on communication, collaboration,
problem-solving, creative thinking, etc.
11Conclusion
Every organization irrespective of their sector
is highly considering the dire need of soft
skills. The incentives and rewards it offers are
limitless. It has come to the light that by 2030,
soft skills will account for two-thirds of all
jobs. Therefore, make your workplace a better and
more productive environment.
12Thank you
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