How do I activate my Xfinity modem? - PowerPoint PPT Presentation

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How do I activate my Xfinity modem?

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As an existing customer, you have the option of using your own modem. If you are using a modem provided by Xfinity – PowerPoint PPT presentation

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Title: How do I activate my Xfinity modem?


1
How do I activate my Xfinity modem?
  • Xfinity Communications offers cable, TV and
    telephone services in the United States. This
    Internet Service Provider (ISP) provides home
    Internet services over cable lines, which
    typically offer faster speeds than DSL. Also see
    our Xfinity activate instruction to easily set up
    the service.

2
How do I activate my Xfinity modem?
  • You can find Xfinity in 16 states including the
    rural areas of Arkansas, Missouri, and New
    Mexico. Despite its rural foundations, the ISP
    offers speeds from 50 Mbit/s and up to 1 Gbit/s
    at selected locations.
  • And you get more with the Xfinity services that
    is if you get stuck in middle of any problem, you
    will get help by 24/7 hours. You also benefit
    from access to reliable service technicians and
    unlimited data plans.

3
How to activate a Xfinity cable modem
  • Just follow the instructions to activate your new
    Xfinity modem. Make sure the modem and optional
    router are connected as shown in the following
    illustration.

4
Set up and activate your Xfinity modem accordingly
  • Connect the coaxial cable to the Xfinity modem
    via the wall socket
  • Then connect the telephone cord to the phone when
    you have telephone service
  • Connect the Ethernet cable to the PC or router
  • Connect all devices and turn them on
  • When all Xfinity modem lights are on and online
    (this can take up to 15 minutes) Continue with
    your activation instructions.

5
Things that are noteworthy
  • When you first connect your device, lots of
    lights will blink. Then it gets dark, except for
    the power light.
  • One by one, they will start flashing and then
    turn solid (and usually green if your device uses
    labels instead of icons).
  • As soon as the "Online" or "Internet" indicator
    is lit (or is solid green), you have a stable
    Internet connection!

6
How to use your own modem
  • As an existing customer, you have the option of
    using your own modem. If you are using a modem
    provided by Xfinity, you will receive technical
    support and equipment replacement in case a
    malfunction ever occurs or the cable modem needs
    to be updated. Using your own modem does not
    include these services. How to fix Xfinity wifi
    not working and Xfinity chat issues.
  • Installing your own modem is a simple process.
  • Visit the modem self-installation here and follow
    the simple step-by-step instructions to set up
    and activate the modem in your Xfinity account.

7
Conclusion
  • If you have rented your equipment from Xfinity,
    please return it within 7 working days to ensure
    proper credit in your account. Follow the
    instructions provided in Xfinity activation
    Xfinity outage Xfinity bill pay guide.
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