Top 3 factors that affect your online Reputation

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Top 3 factors that affect your Online Reputation

• Presented by,
• Online Reputation Manage
• Contact No 91- 8700450757
  Email info_at_onlinereputationmanage.com

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• Back in the days when customers and clients used
  to deal face to face with the business, online
  reputation was neglected and wasnt considered as
  a very important area of invest time and money
  in.
• But with time things change. Digitalisation took
  over and businesses, customers, clients started
  dealing and buying more on online than offline.
• More than 65 of the consumers conduct online
  research before making a purchase. So it becomes
  extremely important to pay attention to how your
  business looks online in terms of reputation.
• I have listed the top 3 factors that affects
  online reputation. Working on improving these XX
  factors will help businesses and individuals not
  only to gain more customers but also to retain
  them and build a good relationship to create
  loyalty between the business and the customer.

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Customer Reviews

• Today consumers have become vocal about their
  post purchase dissonance by giving reviews about
  the business over internet.In 2019, studies and
  research conducted by Bright Local in shows that
  91 of the consumers who read positive reviews
  are more likely to use the business while 82
  will not consider getting involved with the
  business after reading negative reviews.
• Getting reviewed is important. The more the
  reviews the better and even a few reviews are
  still better than none.

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• So it is important to get reviewed. But whats
  more important is the nature of review that is
  whether it is a positive review or a negative
  review.
• How you respond to them will decide the
  reputation you create for yourself in customers
  mind.
• We have covered a lot article on How to handle
  negative reviews.

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Social Media

• Today everyone is on social media and yes you
  should consider having your businesss account on
  social media.
• Why? Because through social media you will able
  to engage with your customers easily in a more
  humanised casual manner.
• What is important is the consistency you show on
  social media with the content you post, the way
  you interact, your response time to a comment or
  query.

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• Acknowledging your customers and their
  suggestions will indicate the customers that they
  are being heard.
• This way you will be able to improve your online
  reputation and customer perception towards your
  brand.

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Your Online Existence

• Just like a brick and mortar store, your physical
  presence, your online presence is also important.
  Is your website as attractive as your physical
  store, can customers find what they looking for
  easily, are things clearly visible on your site,
  do you actively make changes in your site with
  every update in technology and algorithms.
• Its the landing page you should consider
  enhancing. How to know if your landing page needs
  some changes?
• Have a look at your bounce rate in your Google
  Analytics account for every landing page.
• A low bounce rate indicates that customers
  spend a said amount of time on your site which is
  good for your business because you have their
  attention on the specific landing page whereas a
  high bounce rate indicates that customers dont
  spend enough time on your landing page as they
  dont find the content engaging enough.

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• Not only that have blog for your website. Blog
  about relevant topic, products and services
  because a customer spend more time reading your
  views on a certain topic before engaging with
  your site.
• Ask your readers to give feedback at the end of
  the blog. Blogs not only improve your reputation
  in the customers eye but also improves your
  domain authority.
• Consistent blogging for 3-4 months will land you
  in top 20 SERPs in Google.

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• For more Enquiries, Feel free to Contact us,
• Website https//onlinereputationmanage.com/
• Email info_at_onlinereputationmanage.com
• Contact No 91-8700450757