Telework: The Frontier of Dependent Work

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Telework The Frontier of Dependent Work
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• We talk about teleworking when you carry out your
  work at a displaced office through the use of IT
  tools. The home of teleworking can be a private
  home, the office of an external client or any
  other place where the necessary equipment is
  present. Due to its characteristics, teleworking
  is particularly suited to clerical work.

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• Teleworking is regulated by a series of
  agreements between the social partners, according
  to which the maintenance of the technical
  equipment is the responsibility of the employer,
  while the employee is obliged to carry out his
  work with seriousness and precision, respecting
  office hours and promptly communicating the
  breakdowns or malfunctions of the vehicles used.

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• Teleworking needs the new generation of
  communication tools without PDAs, cell phones,
  laptops, web platforms, intranets, and email
  boxes, teleworking could not exist.

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The VoIP phone system as a Telecommuting
Instrument and a Switchboard

• Among the most innovative solutions for
  teleworking, there is VoIP service, a type of
  telephony that travels on an ADSL line and which
  is in no way connected to traditional telephone
  lines.
• For example, a virtual switchboard that allows
  you to network and manage several company
  telephone extensions in a very simple way. The
  numbers, once configured, work wherever there is
  an ADSL line. If an employee has his own
  telephone number on which he receives
  communications from colleagues or external
  customers, he can configure the VoIP telephone
  and take it wherever he wants to another office,
  at home, even abroad.

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• The VoIP phone system is much more advantageous
  and versatile than other types of telephony,
  including the cabinet. Even equipping all
  employees with a company mobile phone, you would
  not have the same services as a virtual
  switchboard (answering machine via email, fax,
  call transfer to other telephone extensions,
  etc.) and you would not pay such low amounts as
  those of the telephone rates of VOIP calls to the
  outside.

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• The virtual switchboard is particularly suited to
  the needs of teleworking. The switchboard, in
  fact, allows you to configure and manage several
  telephone extensions (from five upwards) from a
  control panel. If an employee needs to work from
  home, he can use his VoIP service and connect it
  to another ADSL line, taking along an
  indispensable work tool such as a telephone.

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Internet and the web for teleworking

• Besides VoIP phone system, the Internet is also
  important because it allows you to archive
  documents in cloud storage mode, making them
  downloadable, file-able, and accessible from any
  location. Furthermore, company intranets or
  internal management systems allow you to
  participate in company life even remotely and
  with the same results as when you are physically
  present in the company.

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Summary

• The consensus around the work-from-home form of
  work is growing. Year after year, in fact, the
  positive evaluations by sociologists and
  psychologists increase, who have now clarified
  the role of teleworking in increasing
  productivity. After the COVID-19 pandemic attack,
  work-from-home became the most desired form of
  working. Of course, this must not result in a
  wild relocation of work, but it can represent an
  opportunity - and therefore also a challenge -
  for companies looking for solutions to change and
  improve the world of work.