Mobile Cloud Call Center (1)

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Mobile Cloud Call Center Application to enhance
the overall customer experience.
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In the outbreak of deadly coronavirus, there has
been a diversified effect on the current working
scenarios. Due to complete lockdown, your
industry might be affected to maintain a safe
working of your employees.
In the era of digital media technology,
Go2Market came up with the extension of cloud
call center services that helps to engage with
your customers through its agents for outgoing as
well as incoming voice calling using Mobile App
based work from home solution.
Our businesses focus on customer satisfaction
feedback. So, there is no point sitting home
ideally when your team can operate from home. We
are well aware of the latest technology out in
the market and its significance for your work
profile.
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Lets take an overview of our innovative service
i.e. Mobile Cloud Call Center Application
What is Mobile Cloud Call Center?
A mobile cloud call center application is a
mobile-accessible platform for maintaining
customer calls and interaction with your agents
at ease of work from home. It is an end to end
remote solution with advance features to yield
more scalability, reliability and Flexibility. We
deliver you a smart solution to maintain call
center.
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Featuring Factors of Mobile Cloud Call Center

• Outgoing calls Easy outgoing calls from the
  mobile App with PRI (Primary Rate Interface)
  Number as CLI (Command-Line Interface). It
  assigns unique outgoing CLI for different leads.
  
• 2. Dial-out Mode It comes with dial options
  either you can call using Click2Call or Mobile
  Dial Pad for connecting to PRI DID (Direct Inward
  Dialing).

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3. Preview Manual Dial It facilitates
dialling against the data uploaded for a lead set
using web UI or using mobile calling pad. 4.
Incoming IVR You can receive incoming calls
using IVR functionality, welcome prompts, sticky
agent etc.
5. Customized CRM Create your unique CRM on
the go disposition of each campaign. 6. Call
Recording You can record calls to monitor
agents real-time, draw feedback, performance
reports etc.
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How Mobile Cloud Call Center Works
Easy Processing with Numerous Benefits
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For more information, press only
https//www.go2market.in/
info_at_go2market.in
91 8595080808, 1800 3139 140
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