Targeted Probe and Educate (TPE)

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Targeted Probe and Educate (TPE)

• Targeted Probe and Educate (TPE) is the process
  that a Medicare Administrative Contractor (MAC)
  can utilize when providers are selected by
  Medical Review. The TPE review process may
  include up to three rounds of a prepayment or
  post-payment probe review with education.
• CMSs Targeted Probe and Educate (TPE) program is
  designed to help providers and suppliers reduce
  claim denials and appeals through one-on-one
  help.
• TPEs main goal is to help you quickly improve.
  Medicare Administrative Contractors (MACs) work
  with you, in person, to identify errors and help
  you correct them. Many common errors are simple
  such as a missing physicians signature and are
  easily corrected.
• Most providers will never need TPE.
• TPE is intended to increase accuracy in very
  specific areas.
• MACs use data analysis to identify
• Providers and suppliers who have high claim error
  rates or unusual billing practices, and
• Items and services that have high national error
  rates and are a financial risk to Medicare.

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Targeted Probe and Educate (TPE)

• Providers whose claims are compliant with
  Medicare policy wont be chosen for TPE.
• CMS is encouraging MACs to use all available
  sources of data when selecting providers to
  include in the TPE process. The results of
  previous PE programs are one source of data that
  MACs will use to select providers for review.
  MACs will also use provider billing and
  utilization patterns as well as provider-specific
  error rates. Using the results of previous PE
  programs may be of benefit to many HHAs who
  improved throughout the PE process, as these
  providers may not require additional reviews.
• Common claim errors
• The signature of the certifying physician was not
  included
• Documentation does not meet medical necessity
• Encounter notes did not support all elements of
  eligibility
• Missing or incomplete initial certifications or
  recertifications
• CMS moving to the TPE process for medical review
• The results of previous Probe and Educate (PE)
  programs have been well received by the
  provider/supplier community. Additionally,
  positive results of the TPE pilot program
  included a decrease in appeals as well as an
  increase in provider education which resulted in
  decreased denial rates for a vast majority of
  providers as they progressed through the PE
  process.

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Targeted Probe and Educate (TPE)
These initial PE programs, however, included all
providers/suppliers that billed a particular
service. In an effort to refine the PE programs,
CMS determined that efforts would be better
directed toward those providers/suppliers who,
based on data analysis, provide the most risk to
the Medicare program, and not to all
providers/suppliers billing a particular
item/service. The 20-40 claim sample size is
intended to allow the MACs to review enough
claims to be representative of how accurately
providers/suppliers have the necessary supporting
documentation to meet Medicare rules and
requirements, while not being overly
burdensome. If a provider/supplier has multiple
National Provider Identifiers (NPIs), each NPI
could be subject to TPE review. Additionally, if
a provider/supplier submits claims to Medicare
for more than one item or service, each
item/service could be subject to a separate probe
as part of the TPE program. Providers/Suppliers
and the specific items and services included in
the TPE process are those who have been
identified through data analysis as being a
potential risk to the Medicare trust fund and/or
who vary significantly from their peers. If you
need any assistance in Medicare billing then
contact our billing experts at 888-357-3226 or
email us at info_at_medicalbillersandcoders.com.