Blitzz-Remote Assistance Software For Better IT Support

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Blitzz

• Remote Assistance Software For Better IT Support

https//blitzz.co
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What is Blitzz?
Blitzz is your remote, visual sales problem
resolution platform for contact centers and field
service teams.
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Benefits

• Keep Inspectors Field Techs Safe Remote work
  allows inspectors, field techs, and other
  employees to stay safe by avoiding contact with
  customers and dangerous worksites.
• Save Travel, Time Money Remote Visual
  Inspections significantly cuts gas and vehicle
  costs, and thanks to reduced wait times,
  inspectors and field techs are able to serve more
  customers. Also this remote video software can
  drastically decrease your carbon footprint by
  limiting the amount of time you spend on the
  road.
• Improve Customer Satisfaction Reduced travel
  time for inspectors and field techs also means
  reduced wait times and faster services for
  customers.

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Features
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Features
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Features
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Features
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Integrations

• CRM Integrations Personalize the customer
  experience and drive agent productivity by
  integrating prebuilt and open API connections.
• RestFUL APIs Get the flexibility to integrate
  with any system to support any workflow with our
  powerful APIs.
• Click-to-call Experience one-click calling from
  within your CRM interface. Avoid the need to
  copy-paste phone numbers or email addresses.
• Custom Data Storage Endpoints Store your data on
  Secured Blitzz servers, or use your own data
  providers like AWS, Azure, or On-Premise.

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Administration and Management of Remote
Inspection Software

• Surveys Get access to Net Promoter Score (NPS)
  surveys, Customer Effort Scores, general
  satisfaction ratings, and more.
• Video Call Recording Record all calls to gain
  insight into agent performance and the customer
  experience, improve agent coaching.
• Supervisor Tools Call recordings, monitor,
  reporting and dashboards, all help lead the way
  to full workforce optimization.
• Reporting Analytics Get the information you
  need on agent performance and the customer
  experience with the most important and targeted
  predefined reports.

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Devices Supported
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Let's get in touch!

• Email contact_at_blitzz.co
• Please provide your business email. We endeavour
  to answer all enquiries within 24 hours on
  business days.
• OR
• Request a demo here.

https//blitzz.co