Chatbot Development : Brief Overview

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Chatbot Development Brief Overview
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What are Chatbots?

• Computer programs that simulate human response
  and carry out communication on behalf of
  employees for repetitive or multiple tasks.
• Chatbots today have accomplished more than just
  robotic responses due to the introduction of
  artificial intelligence (AI) and machine
  learning(ML) for its software development.
• Almost all major websites and mobile apps make
  use of the chatbots for providing 247 support
  assistance to their users.

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Market Trends

• More companies are investing in Chatbot
  development every day due to the unprecedented
  capabilities displayed in its development to
  mimic human response.
• Chatbot technology has made its way into many
  industrial verticals ranging from healthcare,
  banking, It industry, eCommerce, travel
  hospitality, real estate, etc.
• According to Business Insider, the Chatbot
  industry is projected to grow from 2.6 billion
  in 2019 to 9.4 billion by 2024 at a compound
  annual growth rate (CAGR) of 29.7

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Chat Bot Ecosystem

• Chatbot development technology is a thriving one
  and bound to generate substantial to
  extraordinary ROI due to its robust expansion.
• The chatbots create a scenario that keeps your
  business running 247 without much investment. In
  fact, it is a one-time investment you make for
  providing a remarkable customer experience.

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Why Chat Bots?

• Enlisted are some of the prominent benefits of
  investing in chatbot development
• You are capable at acing the area of best
  customer service as each of the queries goes
  unanswered. Your customers know that they are
  heard and receive prompt action as soon as they
  know where to reach out.
• Your target audience is not limited to a specific
  platform. Hiring and maintaining resources for
  every platform is impractical. Thats when bot
  development comes into the picture. The
  human-simulated chatbots can handle a person of
  any age with equal efficiency.

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Types of Chatbots

• While Chatbots are mainly classified as
  AI-driven, scripted, and application, here is an
  elaborate classification for them
• Support chatbots Hello! How may I help you?
• Skill Bots They have a limited agenda/contextual
  focused set of areas to handle
• Assistant bots Usually used for making
  reservations/appointments in restaurants/hospitals
  / HR, etc.
• Transactional Bots Usually used in banking
  industries or completing transactions in
  eCommerce sites or for payment gateways.
• Informational Bots Usually in educational fields
  for corporate training.

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Technologies used for Chatbot Development

• Chatfuel
• Motion.ai
• ChattyPeople
• Microsoft Bot Framework
• Wit.ai
• Dialogflow
• Botsify
• ManyChat
• Atlassian Hipchat
• Cortana

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Future of Chatbots Development

• As chatbot development is incorporating more and
  more use of AI and ML, chatbots would soon act as
  virtual assistants and extend its capabilities
  with natural language processing.
• Many companies are integrating and looking
  forward to building a chatbot to handle their
  social media. A large crowd approaches small and
  medium-sized businesses for customer support
  through these messaging apps.

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Narola Infotech Chatbot development company

• We are a company providing enterprise solutions
  to customers for more than 15 years. We have an
  active development team for building applications
  using Automation ML.
• Our team of experts has hands-on experience with
  the latest technologies and adept knowledge about
  how to build create a bot.
• We have many successful chatbot applications
  developed under our wings and ensure that you
  shall receive the best possible services on any
  chatbot development platform.

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Contact us

• Are you Looking for Chatbot Development
  Services?Do not miss the opportunity to take
  your business to better Serving capabilities.
• Email info_at_narola.emailContact number 1 (650)
  209-8400

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Thank You