Title: Strategy for Effective Real Estate Mobile App Development
1(No Transcript)
2If you are thinking of launching a mobile
application for your real estate business, then
this is the right time. Based on a study by
ComScore, on an average, people are spending 60
to 90 of their digital time on mobile
applications. Of the total time, 90 time is
spent on mobile apps and 10 on browser based web
apps. Over 50 search time is spent on
researching real estate and banking services and
the results are major influencers in the decision
making process.
3A mobile application gives the buyer/seller to
assess the market, view the properties at their
pace, get an accurate idea of what they need and
then approach a realtor, enabling them to take
informed decision. From the realtors
perspective, they have clients who know the
market and can give them an accurate idea of what
they need. Furthermore, mobile applications have
the power to reach the customer directly and
provide the most direct marketing channel. They
do more than that, they generate brand loyalty
and recall based on the usability features. As
per Googles Search Insight, mobile research
begins with search engine followed by branded
websites and mobile apps.
4- Real Estate in the Digital Age
- As per a NAR report, in 2016, 44 buyer first
looked online for properties and many use apps
that enable them to search properties by location
and neighbourhoods. While buyers still consult
with a real estate agent when making a purchase,
the search begins online. - They educate themselves and understand the market
condition before approaching a realtor. Apart
from the customer point of view, a mobile app is
also useful for internal administrative
activities and much more. Many real estate agents
are being contacted first time via a mobile
application listing. - The Home Buyers Quest in the Mobile Age
- A home buyer first starts searching for listed
properties online on websites. They check out
properties on the basis of their images,
listings, information on home buying process.etc.
Based on their search results, they then approach
real estate agents, banks for mortgage and spoke
to friends or relatives about making the
purchase. - As per NAR Home Buyer and Seller Trends Report
for 2017, 13 buyers looked online for
information on home buying process and their
information sources can be broke up as
5- 95 visited online website
- 72 used mobile or web application
- 36 used online video site
- 92 spoke to real estate agent
- 99 millennial search websites
- 58 of all buyers found their home on a mobile
device - Stepping into the mobile space
- The numbers and trends amplify the necessity to
create a web presence and the need to be visible
on mobile devices, via web or mobile
applications. The viability of a mobile
application for the real estate business lies in
the features of the application. - Buyers look for listed properties featuring
photos, a detailed description of the property,
neighbourhood information, and interactive maps.
A virtual tour is viewed by a majority of the
visitors, irrespective of the generation they
belong to.
6- However, it is not adequate to just take the
plunge and develop an app one must first assess
the problem it will address. As per NAR home
buyer and seller generational trends report,
2017, finding the right property is ranked the
most difficult step in the home buying process. - The next challenge is to comprehend the
paperwork. If your app can address these two
aspects fully, then you have created a product
that has everything it takes to succeed. - Customer-centric features
- To make a mobile app comprehensive for a home
buyer, these are the following features that it
must have - Extensive search options with filters
- Search option should include the type of house
(bungalow, condo, or apartment), number of rooms,
locality, price range, proximity options (to
schools, place of worship, shopping area,
hospitals etc.). Adding the option to save search
preferences will give the user a personalized
experience which is the benefit of a mobile app.
7- Multimedia
- Adding photos and videos is a primary requisite
as it makes it easier for the buyer to make a
shortlist. The presentation of the property will
influence the buyers purchase decision to a
great extent. - Social Media Integration and other contact
options - Social media integration is an essential aspect
of most apps it gives the user freedom to share
the information with friends, family or anyone
who matters. Also, it gives a great space for
indirect marketing as buyers will promote the
business on their social media page. - A common trend is to give the user option to log
into the application using their email address or
social networking credentials on Facebook or
Twitter. The buyer must be given security options
to keep their contact details private. - Push notifications
- Push notification feature will allow the realtor
opportunity to promote new listings, discounts
and other offers. These notifications will
directly reach the customer via their mobile
phone, even if they do not open the app. It is a
more cost effective advertising medium than
newspaper or TV commercials.
8- Maps and Beacon Integration
- The map integration will provide a user the
convenience to find the property and use their
GPS to reach the new property without having to
search the location. - With an integration of beacon tracking feature, a
user can be given guided tour of property at open
house and also when the business is participating
in an exhibition or organizing one, they can
guide the app user to their stall and announce
the offers for the day. - Mortgage Calculator and Market Overview
- New buyers would like to know if it is a buyers
market and judge the timing through some personal
research before they approach a realtor. Blogs,
news updates and forecast will help them trust
the realtors brand. - A mortgage calculator tool built into the
application will help them calculate the
effective cost immediately as they browse the
property. These are essential decision-making
tools.
9- Mobile app development investment
- A mobile application will be an expensive
investment when viewed from short term
perspective. Once the app is designed, it has to
be released on Android and iOS (the two most
popular platforms) platforms and thereafter the
app has to be maintained so it stays updated in
the face of OS and security updates. - Dedicated resource persons will have to be hired
to keep the application updated and functioning
smoothly. Furthermore, the popular app stores
will present immense competition, especially from
giants like realtor.com, Zillow and Trulia. - In the long term, the application will pay for
itself as it will pick popularity and the
business works a strategy around the application.
A - small or mid-size real estate company can
commence on their digitization journey through
optimizing their website to be mobile friendly
before taking the plunge to become a full-fledged
mobile application. Also, there is a cost
effective option of creating a hybrid mobile
application where one app is developed for all
platforms.
10- Finally, the mobile app will provide a gateway
and a calling card that will facilitate
interaction with home buyer or seller. To learn
about the client and to understand their
preferences, a first person interaction is
essential. - Also, it is important to gain their trust and
this can be done by presenting ones market
knowledge and ability to match buyer and seller
needs. - The mobile application will be the aid that a
realtor can use to communicate their
understanding of their clients needs. To tap on
the growing market of mid-age and millennial,
therefore, it is essential to have an effective
mobile strategy in place.