Create better patient experience by providing Cost Estimate - PowerPoint PPT Presentation

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Create better patient experience by providing Cost Estimate

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Do you provide cost estimate to patients for non-routine services? If your answer is no, then you need to start providing cost estimate to patients. According to MGMA stat poll the majority of healthcare leaders (68%) said their organizations provide cost estimates to patients. – PowerPoint PPT presentation

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Title: Create better patient experience by providing Cost Estimate


1
  • Create better patient experience by providing
    Cost Estimate

2
Create better patient experience by providing
Cost Estimate
  • Do you provide cost estimate to patients for
    non-routine services? If your answer is no, then
    you need to start providing cost estimate to
    patients. According to MGMA stat poll the
    majority of healthcare leaders (68) said their
    organizations provide cost estimates to patients.
    While others (27) response were no they do not
    provide cost estimate and remaining 5 were not
    sure.
  • Physicians or healthcare organization should
    provide cost estimate before treatment is
    provided. It creates very good patient
    experience. As per MGMA some healthcare leaders
    responded that in below cases they provide cost
    estimate to patients
  • When requested for by a patient
  • At the time of scheduling the service
  • Cost estimate are provided to self-pay patients
    only
  • Transparent billing creates more satisfaction to
    patients. This helps them to know how much they
    will be paying for services. This helps patients
    to arrange budget. Visiting hospital is very
    stressful time for patients and their families.
    Providing cost estimate upfront will help
    patients to reduce the stress and create a better
    patient experience.
  • Patients who have an idea about their bills can
    budget wisely. They go in with their open eyes,
    which leads to improved revenue cycle management
    and better patient experience. At the end both
    the patient and the hospitals get what they want.

Medical Billing Services in Oregon
3
Create better patient experience by providing
Cost Estimate
  • Patient experience components for reimbursement,
    transparency is becoming more important than ever
    for effective medical practice management. To
    understand how healthcare organizations can adapt
    to this changing environment, Sheila Augustine,
    director, patient financial services, and Wendy
    Hanson, support manager at Nebraska Medicine
    suggested the following solutions
  • Utilize EHR assistance to clarify
    contracted/non-contracted services
  • Verify patients insurance prior to service
  • Educate patients on their financial
    responsibility and help them navigate potentially
    narrow networks with a team of specialized
    financial counsellors
  • Provide patients with cost estimates prior to
    service
  • Utilize online cost estimator tools for services
  • Nowadays, people prefer to use their credit or
    debit cards to pay for all online products and
    services. So, why wouldnt they also expect this
    same convenience in paying their healthcare
    bills? According to the Waystar survey, over 75
    of patients would be willing to leave their
    credit card number with healthcare organization
    and authorize it to charge up to 200 after
    adjudication. Credit card-on-file solution
    ensures a secure, speedy patient payment and
    eliminates patient confusion with their bills.

Medical Billing Services in Oregon
4
Create better patient experience by providing
Cost Estimate
Using technology such as cost estimation tools,
credit card-on-file solutions, electronic
statements, and online payment options can speed
patient collections while boosting satisfaction.
Patient health and financial health should go
hand-in-hand! Are you satisfied with your
current collection? Want to increase your
collection with leading medical billing company
in the USA? Reach us at info_at_medisysdata.com or
call us at 3022619187 to get the billing service
at the affordable cost.
Medical Billing Services in Oregon
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