HM 475 Learn/newtonhelp.com

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HM 475 Learn/newtonhelp.com
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HM 475 Learn/newtonhelp.com

• HM 475 WEEK 1 Signature Assignment Hotel
  Strategic Plan
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• HM 475 WEEK 1 Signature Assignment Hotel
  Strategic Plan
• About Your Signature Assignment
• This signature assignment is designed to align
  with specific program student learning outcomes
  in your program. Program Student Learning
  Outcomes are broad statements that describe what
  students should know and be able to do upon
  completion of their degree.

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HM 475 Learn/newtonhelp.com

• HM 475 WEEK 2 Financial Status Report
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•  HM 475 WEEK 2 Financial Status Report
•  Resource Blue Mist Hotel Financial Ratios Sheet
•   You are the Assistant Manager at the Blue Mist
  Hotel, a 425-room hotel in Phoenix, Arizona. The
  General Manager has asked you to prepare a 700-
  to 1,050-word report on the financial status of
  the hotel for the month of May.
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HM 475 Learn/newtonhelp.com

• HM 475 WEEK 3 Loyalty Program
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• HM 475 WEEK 3 Loyalty Program
•  
• Your marketing team has been asked by the General
  Manager (GM) to develop a new loyalty program for
  a mid-sized hotel located in a ski resort.

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HM 475 Learn/newtonhelp.com

• HM 475 WEEK 3 Sales and Marketing Plan
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• HM 475 WEEK 3 Sales and Marketing Plan
•  
• Resource The Analytic Hospitality Executive, Ch.
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HM 475 Learn/newtonhelp.com

• HM 475 WEEK 4 Quality Control Audit
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• HM 475 WEEK 4 Quality Control Audit
•  You are the Executive Housekeeper for an
  800-room high-end hotel in New York City. You saw
  a news report about undercover reporters checking
  into hotel rooms and testing the rooms for
  cleanliness. You want to evaluate your
  housekeeping department to make sure your
  housekeepers are meeting hotel standards for
  cleanliness.

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HM 475 Learn/newtonhelp.com

• HM 475 WEEK 4 Service Plan
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• HM 475 WEEK 4 Service Plan
•  You are the Assistant Manager for a large casino
  in Las Vegas. The General Manager asked you to
  create a service plan to respond to customer
  complaints about long wait times in the Food and
  Beverage (FB) operations.
• Create a 700- to 1,050-word service plan to
  address the long wait times and improve customer
  perceptions of the FB department.

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HM 475 Learn/newtonhelp.com

• HM 475 WEEK 5 Signature Assignment Crisis
  Management Plan
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•  
•  
• HM 475 WEEK 5 Signature Assignment Crisis
  Management Plan
•  About Your Signature Assignment
•  This signature assignment is designed to align
  with specific program student learning outcomes
  in your program.

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HM 475 Learn/newtonhelp.com