tomstay hotel booking

1

• 18-10-19
• Changes

2
In Cancellation Policies there should be space
between these undeline words Cancellation on the
date of check-in In case a persondecides to
cancel a booking after check-in time or do not
show up at the hotel, charges for the first
nights or the complete booking amount, whichever
is lower, will be deducted. For Bookings Of 4
Rooms Or More A personneeds to pay at least 20
of the booking amount as advance to make a
booking for 4 rooms or more. Cancellation on the
date of check-in In case a persondoes not show
up at the hotel, no refund is applicable on the
booking. Cancellation during stay In case a
persondecides to shorten his/her booking for 4 or
more rooms post the check-in date, no refund is
applicable on the booking. Happy to serve
tomstay.com
3
About us Page space to be given
Zimo Infotech LLP It is a limited liability
partnership company registered address is Plot
No D228, 4th Floor, 8B, Industrial Area,
Sahibzada Ajit Singh Nagar, Punjab 160071. It was
incorporated in 04/01/2018 the company is
registered under Registrar of Companies
(RoC-Chandigarh). The Designated Partners of Zimo
Infotech LLP are Jasmer Singh and Narinder Singh.
WHO WE ARE We are tomstay.com an OTA (Online
Travel Aggregator) and we deal with hotels by
offering them best deal to join with us as a
partner. Basically, we are online partner of
hotels and we collect the information about hotel
service providersmakes the provider our partner
and then sell provider's service under our
guidelines. Our goal is to "stay real, stay loyal
and a happy stay with tom stay". Every time we
try to make a healthy or homely environment in
your hotel stay. We are not only providing you a
stay we provide you aremarkable(change to a
remarkable) feeling. We believe everyone deserve
the best its an idea of experiencing new places
in real time. Your exiting travel start with
tomstay. TomStay is Indias growing online hotel
booking brand providing a range of choice for
hotels, resort and motels (add etc.) for
travellers. Our core value differentiator is the
most trusted user experience, be it in terms of
quickest search and booking, fastest payments,
settlement or refund processes. Through TomStay,
our customers enjoy standardized stay experience
at certified hotel properties. TomStay is the
number one choice for hotel and travelers.(change
travellers) Happy to serve you, tomstay.com
Change this to Online Travel Agent
4
Name change of OTA

• CHANGE NAME OTA  (Online Travel Aggregator) TO
  TRAVEL AGENT

Happy to serve you, tomstay.com
5
Happy to serve you, tomstay.com
6
BLOG IN Our Blogs background picture is fixed it
should be goes up and down with scrolling
Happy to serve you, tomstay.com
7
Refund Modification
These are the sub parts of the 3rd point in
Modification And Refund 3. Any Payments (fully or
partially) done directly to hotel listed on our
website. a. All the refunds shall be done by the
Hotel directly to you and the Company is not
responsible to ensuring any refunds
whatsoever. b. The applicable refund amount as
per cancellation policy will be credited to a
person within 7-14 working days. c. Your bank may
debit its own separate charges from refunds made
to your credit card or bank account.
Happy to serve you, tomstay.com
8
Career page not developed yet
Create this Career page as its not developed till
now
Happy to serve you, tomstay.com
9
Regarding coupons
COUPONS IF COUPONS ARE GENETRATED OR GIVEN BY
HOTELIERS ARE APPLIED THEY ARE NOT WORKING. ALSO
CODES DO NOT APPLY IN ADVANCE FOR THE GIVEN
DATES. IT SHOULD BE AVAILABLE IF THEY ARE
BOOKING THE HOTEL ROOM FOR THOSE PARTICULAR DATES
MENTIONED IN THE COUPONS.
Happy to serve you, tomstay.com
10
ON BOOKING CONFIRMATION MAIL
Change booking confirmation mail id from
care_at_tomstay.com to support_at_tomstay.com
Happy to serve you, tomstay.com
11
THERE SHOULD BE DELETE BUTTON Option FOR HOTELS.
SO IF WE HAVE MULTIPLE REGISTERATION FROM SINGLE
HOTLEIER(ABOUT SAME HOTEL REGISTRATION)FROM OUR
SIDE IT CAN BE DELETED IN SUPER ADMIN PANEL
Delete button option
Happy to serve you, tomstay.com
12
Policy page is still link with Modification And
Refund
Create this policy page separately and also
provide this link in website management in
superadmin so if there is any change/changes we
can do it.
Happy to serve you, tomstay.com
13
Front photo deleted but still it shows of HOTEL
BLUE ORCHID surat Gujarat
HOTEL BLUE ORCHID FRONT PHOTO WAS DELETED BUT
STILL IT SHOWS THE SAME
Happy to serve you, tomstay.com
14
IF WE DELETED ANY PHOTO
IF we delete or change any photo for front view
of hotel it still show the same as we shown in
upper slide. Same problem occur in Nirvana
Holiday Apartment
Happy to serve you, tomstay.com