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INTITUTE OF TECHNOLOGY SCIENCEMOHAN NAGAR,
GHAZIABAD2015-2016TOPIC GOOD BAD

COMMUNICATIONSUMITTED TO PROF. KIRANDEEP
KAUR
SUMITTED BY -
AKSHAY KUMAR
BCA (Sec- D)
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What Is Communication ???
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Modes of Communication

• Face to face, video, audio and text based are all
  different modes of communication. These are the
  basic umbrella forms of communication, but they
  can be broken down into more specific styles.

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Types of Communication

• Good Communication

• Bad Communication

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Good Communication
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Element of Good Communication

• Validating - This is the act of acknowledging
  what your partner is saying by nodding, making
  soothing sounds or saying things like I can see
  why you feel that way or, you really have a
  good point.
• Listening to understand - Listening to
  understand is often what we naturally do with a
  good friend or even a stranger.
• Making requests - While complaints arent
  necessarily bad, complaining isnt the most
  effective communication. It is more direct and
  clear to make a request rather than just complain.

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Bad communication
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Element of bad Communication

• Defensiveness - The same as resistance but
  adding either blame, return criticism or avoiding
  the issue.
• Resistance - The act of resisting most things
  your partner is trying to tell you, ask of or
  suggest to you (especially around areas of
  health, finances, family matter or self
  destructive behaviors.)
• Arguing - Arguing isnt effective communication.
  It isnt necessarily bad or even a predictor of
  divorce its just not communication. It is
  usually laced with defensiveness or criticism.

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The END

• Thank You