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Service Vs. Assistance Animals Whats the
Difference? Live Webinar Presented By Jo
Becker Date September 24, 2019 Time 1 pm EST
Apply "USA30" to get 30 off REGISTER
NOW Housing providers everywhere are confused
about the nuances of accommodating
disability-related aid animals under the Fair
Housing Act, starting with the important
differences between service and assistance
animals. Well dive into the nuances of
accommodating disability-related assistance
animals under the Fair Housing Act and demystify
the differences between service animals,
assistance animals, pets, and other critter
classifications. Well talk about when and how
requests may be made as well as the verification
process and who can do the verifying. Well
discuss whats reasonable and legal reasons
for denying along with common mistakes that could
land you in legal jeopardy. Session
Highlights Recognize the differences (and legal
distinctions) between service animals, assistance
animals, pets, and other critter classifications
such as emotional support animals once and for
all Review current assistance animal
accommodatíon policies and practices for
compliance Cráft policies and rules based on
practical expectations for disability aid animals
Respond to accommodatíon requests promptly and
appropriately Appreciate how professionalism and
customer service can be enhanced through safe,
effective interactions with residents (and
prospects!) and their animals. Session
Agenda Definition of disability Trio of
disability protections Fundamental principles of
disability-related accommodatíon under the
federal Fair Housing Act, including Residents /
prospects right to ask (how, when) Your
obligation and your rights Whats reasonable
and legal reasons for denying What you should
know about the verification process Assistance
animals as an accommodatíon The differences
between pets, service animals, assistance
animals, companion animals, emotional
support animals, etc. Again, whats reasonable
in terms of disability aid animals? Practical
expectations for disability-related
animals Whats okay vs. no-nos regarding fees,
deposits, animal rent, damage charges,
etc. Learning Objectives In this session well
cover the ins and outs of reasonable
accommodations as it relates to assistance
animals including definitions, common
misperceptions, frequent pitfalls, the
verification process, whats reasonable, and
more! Apply USA30 to get 30 off on your
registration. REGISTER NOW If you prefer to
order by phone, call 18004638122 or email at
support_at_yourown60.com.