MSSP - Security Orchestration & Automation

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Impact of Security Orchestration Automation on
MSSPs
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Introduction

• When strategizing about methods of orchestration
  and automation, the industry often focuses on the
  needs of the traditional security operations
  center (SOC). However, coming up with solutions
  for security orchestration for MSSPs is of equal
  importance.

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MSSPs SOCs

• MSSPs can suffer from some of the same issues as
  SOCs the shortage of manpower, the tidal wave of
  daily alerts, and the long list of regular,
  menial tasks that must be accomplished for any
  clients security needs. Of course, these
  challenges can be exponential for MSSPs, since
  they cater to the needs of multiple companies.

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MSSP - Managed Security Service Provider
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Key to Success for MSSPs

• Security orchestration and automation for MSSPs
  alleviates these challenges and makes the process
  run effectively and efficiently. Automation and
  orchestration methods impact MSSPs in several
  important ways. Heres how
• Automation Enables response to low level tasks,
  while freeing analysts for higher value
• Orchestration One responsibility of an MSSP is
  to manage the tasks of client SOCs.

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Security Automation

• By implementing operational standardization
  through automated systems, teams of human
  analysts of an MSSP are then free to be more
  innovative.
• By streamlining repetitive tasks through
  cybertech automation, human analysts can more
  deeply focus their efforts on more complex
  problems. The security automation element is
  particularly important from an ROI point of view.
  

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Automation - Accelerates Triage

• Security automation accelerates the enrichment
  process to provide the rapid context necessary to
  triage the barrage of alerts hitting an MSSP.
  This allows for the most accurate cyber incident
  response as quickly as possible.
• Categorizing threats is vital for triggering the
  correct response from an MSSP in any given
  scenario. The data grouping enabled by automation
  also facilitates deduplication, which in turn
  reduces noise caused by alerts. This
  de-cluttering of the environment helps the MSSP
  operate with more clarity, accuracy, and
  efficiency.

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Automation - Improve Metrics

• One of the most accurate ways of measuring MSSP
  performance is its pace of mean time to detect,
  or MTTD. Integrating automation improves MTTD
  exponentially by shifting responsibilities for
  detection and alerts away from humans and,
  instead, to automation programs. In this way,
  MSSPs will increase the speed at which they
  detect threats, without requiring investment in
  additional manpower.

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Orchestration - Unifies Platforms

• There are several ways in which orchestration
  allows MSSPs to operate more efficiently. One of
  its most important benefits is the unification of
  security tools. This trend, which is already
  being implemented by industry leaders, allows
  MSSPs to monitor clients and execute security
  operations on a common platform.
• Using security orchestration platforms that
  combine case management, analytics, and more
  under one umbrella, analysts can easily keep an
  eye on the various elements of client systems.

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Orchestration - Provides Context

• Context makes it easier for analysts to
  understand the relevance of any given danger.
  Metadata regarding a particular alert type, such
  as the time and place of a probes origins, is
  key to determining the actual threat level.
• Security orchestration deployed by an MSSP allows
  for the service provider to quickly and smoothly
  retrieve this metadata. This, in turn, gives
  analysts quick access to tools for assessing
  threats, shoring up triage of alerts and
  facilitating workflow overall.

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Orchestration - Delivers Client Support

• An MSSP must be able to deliver client support on
  how their SOC should address incident response,
  threat investigation, and even advise the client
  on how to collaborate with their own customers
  regarding security issues. Security orchestration
  gives an MSSP the framework for how to manage
  client SOCs from above and how to use the
  relevant incident response tools.

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Scale, Productivity, and Customer Experience

• Three key areas reveal the impact of security and
  orchestration on MSSPs
• Scale The ability to abstract customer
  technology environments to grow an MSSPs
  business with optimum efficiency.
• Productivity Driving efficiency and
  effectiveness at the analyst level throughout the
  threat management and response process.
• Customer experience Providing greater
  visibility and confidence in the delivery of
  security services to scrutinizing customers.

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Conclusion

• SOC orchestration also impacts MSSPs from the ROI
  perspective. With effective security
  orchestration, an MSSP can ensure maximum and
  efficient participation in security tasks by the
  client SOC. This means fewer resources invested
  by the MSSP on the procedures that are easily
  accomplished by on-site SOC analysts. Effective
  cooperation with clients is the aspect that best
  highlights the ROI benefits of security
  orchestration for MSSPs.