How to Deal with Suspended Account

1
Amazon Suspended Seller Account
How we can deal with Amazon suspension appeal
accounts reinstatement process
2
Reasons for Account Suspension

• Poor performance, in terms of customer metrics.
• Violation of Amazon selling policies.
• Violation of amazon rules about restricted
  products.
• Adding personal information in description.
• Uploading copyrighted images.
• Knowingly selling forged copies of products.
• More than one seller accounts under same person
  name.
• Amazon find out that seller account is associated
  with a previously suspended account.

3
Deal with Suspended Account

• In order to recover your suspended store, you
  must "Appeal" against the "Suspension".
• Make your appeal on the formal letter head.
• Mention if you are working with a solution
  integrator or an outsourcing partner for managing
  your inventory feed, etc.
• Outlines all the quality processes that you have
  in place currently.
• Maintain positive professional tone.

4
Course of Action

• What we suggest to all the suspended seller who
  know that they are at fault - Admit it, and
  provide an explanation as to what all steps or
  measures you are taking to correct the situation
  on an immediate basis.
• Amazon Seller performance team will definitely
  need an assurance from your end that you are
  indeed serious about solving the problem so that
  it never occurs again.
• We would suggest that you be clear that you don't
  understand the reason why you were sent
  performance notification. It is best to ask
  seller performance team.

5
Framed Response to Amazon

• While crafting response, you need to be as
  specific as you can be. This may include saying
  things like
• We have hired a personnel whose sole
  responsibility is to double check all the
  outgoing shipment.
• We failed to act on notifications sent to us
  earlier due to lack of dedicated resource
  assigned to the task of going through
  notification. But now we have changed the
  practice and have hired a person who looks
  notification making immediate rectification.
• We did not have adequate cataloging process in
  order warehouse there for ended up wrong product
  shipment to our customers.

6
Reach Us

• If you are confused with numerous challenges as a
  seller on Amazon, nothing can be better than
  having a partner like The Appeal Guru who can
  help you out successfully in such situations.
• Address
• Prospect house, 2 Athenaeum road London, UK
• Phone
• 44 2038241889
• Email
• info_at_theappealguru.com
• Website
• https//theappealguru.com/