Virtual Number

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Virtual Number
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What is Virtual Number

• Generally,
• Direct inward dialing (DID) or access numbers is
  also called virtual number. It is a telephone
  number without any directly associated telephone
  line.
• A virtual private number is a telephone number
  that use to forwarding incoming calls to any
  other number of pre-set telephone numbers.
• A virtual number can work like a gateway between
  traditional calls public switched telephone
  network (PSTN) and Voice over Internet Protocol
  (VOIP).

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Applications of Virtual Number

• Business
• Indivisual
• Marketing
• Virtual services

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Business

• A company located in India can have a phone
  number in China or America without pay for a
  fixed foreign exchange (FFE) line. Virtual
  numbers are mostly used in call centers which
  appear to be located in a single country, when
  they are in one or more countries with different
  time zone, but delivering efficient 24/7 cover to
  the customer.

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Indivisual

• Emigre and viator (travelers) also use local
  virtual phone numbers so that they can contact
  every people from different region and countries,
  whenever they need.

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Marketing

• You can easily see in BPO's customer care
  executive can call to their customer for selling
  company's project or product.
• Some organizations use virtual phone numbers for
  promote different channels to keep a track of the
  traffic generated from different-different
  sources like Google AdWords, Facebook etc.

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Virtual Services

• Virtual business companies wrap up their whole
  arrangements by virtual number services. Clients
  and workers of MNC Companies are present around
  the globe. Business virtual phone numbers are
  afar beyond being capable of connecting global
  clients or companies or employees or customers
  with ease.

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Benefits

• No hardware- Virtual number system is based on
  cloud totally so no hardware is required for this
  system.
• Efficient- Conventional business telephones have
  higher rates compare to this virtual number
  services.
• Simple set-up- The system works on cloud so it
  is easier to set-up in few minutes.
• Remote- This system is works wirelessly so, a
  user can easily get remote to their virtual
  number system.
• Communicational benefits- There are various
  features like IVR, call recording, call
  forwarding etc. if you use VoIP based virtual
  phone system.

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Features

• You can choose your virtual number as per your
  choice.
• Use toll free numbers and makes the customer
  support better.
• You can make thousands of illustration of the
  number.
• IVR (Interactive voice response).
• Custom and auto call recording.
• CRM (Customer relationship management)
  integrations.

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• More secured.
• Voicemail and voicemail sms greetings.
• Custom and auto call forwarding.
• Call history and full analytics
• Music on call hold(On Hold Music).

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