Pharma SFE Software

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Introduction begin here
Get linked with a world of infinite opportunities
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SANeForce
Pharma SFE Services
Providing SFE Services to pharmaceuticals, FMCG
and Healthcare
60,000 Users
150 Team size
Division of SAN MEDIA Limited
10 Countries
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Division of SAN Media Ltd
San Media Limited was incorporated in the year
1992. It is a Public Limited company with its
headquarters located in India.
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Our clientele
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Our SAN SFE Services Features
Pharmaceuticals, FMCG and Healthcare organization
have successfully implemented SFE to seamlessly
connect and empower their field force. Field
force can sow submit their field activity,
Monthly Activity and market feedback to the
corporate office from their desktop or mobile
devices on the go
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SANeForce Features
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Digital Promotion
Closed Loop Marketing
E-learning
Closing the loop by capturing the feedback And
the impact of the marketing efforts of the
Fieldforce
Create courses and other training program,
assign employees, manage questionnaire and get
feedback.
Message and Notifications
E-detailing
Real Time Internal communication announcement
Uniform and effective promotion of the products
Medical Care
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Dashboards with Marketing and Sales KPI
CLM(eDetailing)
Mobile App (Offline)
Functional MIS Reports
KPI Scorecard
Location Geo Fencing
BI Territory Profitability
De- Duplication of Doctors
Control Alert system
Automatic Expense statement
User Friendly Swift access
eLearning Payroll
Sample Input Analysis
100 Customized to suit your needs
Multiple support Via Whatsapp, Live chat, IVR
Support
RCPA Customer Business
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SAN SFE Implementation
Implementation
Masters Data Upload
Our Service Team Ensures You Are Supported Well
After The Implementation And Continually
Developing New Benefits Upon enhancing the
product with new modules. This Will Help
Improve Your Productivity.
Client needs to provide us with the Doctors,
Chemist and Stockist details along with the
Product details.
Functional Discussion
SANeFORCE Collaborates With Its Clients To
Jointly Develop An Implementation Project Plan.
This Plan Includes Details On How When The
Data Will Be Migrated into the system with
companies tailored requirements.
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SANeForce Training
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Mobile App
Both online and offline reporting
Reporting on-the-go
Track precise location
Dashboard based on controls
Alerts and Notifications
Compatible with iOS and Android
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SAN CLM

• Redefine interaction with physician
• Qualitative interaction for decision making
• Uniform Effective Promotion of your Product
• Analyze out-turn of Marketing Strategies
• Multi-Channel Marketing tool

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SANeForce MIS Reports
Visibility of Key Performance Indicators help
corrective actions and informed decisions.
Reports can be generated automatically based on
DCR.
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HQ Coverage Analysis
Coverage Analysis
Joint work Analysis
Productwise
View
SANeForce MIS Reports
Target vs Sales
DCR Analysis
Product wise call feedback
Visit Analysis
Functional Reports Performance and operations of
field activities done by medical reps can be
viewed in real-time through MIS Reports,
analytics, reports, notifications and alerts, on
mobile devices by managers to take instant
corrective action.
POB wise
Work Hygiene Report
Missed call report
Doctor Analysis
Rep VS Manager
Review Report
Assessment Report
Sample issued-Field force wise
Input Issued- Field force wise
Input issued- at a Glance
Sample RX quantity
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MIS Reports
Product Exposure Reports
Secondary sales Reports
Brand wise( sale CB)
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MIS Reports
Status Reports
Visit Details Reports
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MIS Reports
CLM Dashboards/Reports
Miscellaneous Reports
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SAN eForce Dashboards
Priority promotions
Field Working Days
Brand Exposure
Call Adherence, Call Average
Product Exposure
Coverage
Product wise primary sales
Campaign Analysis
State wise sales
Target Vs Primary sales
Primary vs. secondary sales
Consolidated Sales SFE
CLM Dashboards
Missed calls
Note We can generate Dashboards and MIS
Reports as per customer requirements
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Our Customers About our eDetailing
Presentations
Product Knowledge
95 Very Good Presentations
Growing skills and motivation
Topic
Communication
92 Good Overview of the Topic
Control over communication with Structured
dialogue
Information
Multiple Presentation Formats
90 faster to obtain information
Present your content in HTML,PDF,etc.
User Friendly
Supportive to
100 Easy to use and Navigate
Both Android and iOS.
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SAN CLM Screenshots
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CLM Home Page
Can Customise the dashboards In the home screen
as per the requirements Field Force can create
the Presentation on the go even in front of The
doctors chamber Detailing to the doctors can Be
gerenerated into reports/ Dashboards
automatically Screen assessing rights
available, From HO, You can assign the Reports,
which needs to be seen From the field force in
iPad
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Master List Downloader
Field Force can download the Masters list of
Doctors, chemist in their respective tablet
devices, If they got the Approval from
the Managers/admin.
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TP Entry
Helps you to submit the Tour Plan for a month
and entire year Including workflow and
approvals With option to create, edit and modify
below details

• Patch Plan
• Standard Tour Plan
• Monthly Tour plan
• Workflows Approvals

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Precall Analysis

• Field force can able to know
• The Previous activities with the
• selected doctor such as
• Last visit date
• Products
• Inputs
• Remarks
• Feedback

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Leave Management
This Module provides the feature to apply for
leaves and approve the same based on the
workflow, this contains details like

• Leave Accounts
• Leave applications with balance
• Authorization
• Workflow

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E-Learning

• Quiz will improve the field force product
  Knowledge.
• Our E-Learning solutions for employees where have
• an option like,
• Create course
• Upload files documents to course list
• Create questionnaire and online exam
• Create class, Manage exam and getting feedback
• Marks will be checked automatically and will get
• updated to the respective user login

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• Create your Own Presentation from Internet and
  publish on the app.
• Highlight, Mark, undo, save Email the product
  content directly to the customersDocters.
• Like dislike option is available, which in turn
  helps the HO to make a good strategical Marketing
• Group detailing in a single call
• Multiple product slide selection in one
  presentation
• Jump to any brand or slide in few clicks
• Speciality wise content display.

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• Product wise feedback
• Brand wise feedback
• Additional callsGroup Detailing
• Joint work Analysis
• Sample and Input Management
• Doctors Digital Signature

• Marketing feedback and Impact
• Brand detailing duration
• Product detailing duuration

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Feedback Analysis

• Detailing Feedback based on Dr Brand Matrix
  Priority wise
• Detailing Feedback based on Specality wise
• Detailing Feedback based on Therapeutics wise
• Can send the Product Content to the doctors on a
  single click
• Auto Sync of of Pictures, Video, PDF HTML
• Like Dislike which plays a major role in
  strategic marketing
• Uploading of detailing content from the Marketing
  Team
• Offline Auto Sync Detailing
• No of Seconds Minutes Detailed against the
  Brand Pictures
• Single Minute is NOT wasted infront of Dr, so Dr
  attention is NOT diverted from your detailing.

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RCPA

• Ready Reckoner for competitor details.
• Record Competitor product at doctor level with
  mapped chemist.
• Gather more information about competitor
  knowledge.
• Add local competitor via Field Force to capture
  Geographical variances.
• Easy Accessibility via Mobile Devices.

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Marketing Dashboards and Feedback Analysis
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Admin Dashboards
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Reporting
Both Online and Offline Reporting
Infographic
Reports(Dashboard) can be generated based on DCR
Geo Fencing
False Reporting is not possible, No Need of
Location Tracking
High Security
Regular Data Backup and Encrypted Data Security
and Firewall
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Relation
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Interaction
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Connection
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Our Services
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SANeForce Pharma Inbuilt consultant services
When youre making a significant technology
investment, its important that youre confident
you have the right team in place to support it.
Thats where SAN SFE Consulting Services comes
in. Our deeply experienced consultants can help
with every aspect of your solutionprogram
management, application configuration, sampling
expertise, data integration or migration and our
obsessive attention to detail and process will
ensure you have a scalable, successful solution
on time.
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Transformation consulting
BUSINESS PROCESS CONSULTING
Well help you create new business processes to
enhance your multichannel outreach activities.
TECHNOLOGY STRATEGY CONSULTING
Well help you assess where you are currently in
your technology and develop actionable roadmaps
to get you where you need to be, all while
making sure to stay in alignment with
ever-changing business needs.
BUSINESS PROCESS CONSULTING
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Well provide strategic guidance including
industry best practices, SOP guidelines, and both
before and after a SAN SFE product implementation
to make sure youre set up for long-term success.
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Support Mechanism
Support forms the backbone of automation. At
SANeFORCE with every delivery, We provide the
customer with customer portal. It is an online
support system where you can simply raise a
ticket We assure to revert attend the query
within 2 Hours. Also we are providing our
services with Live chat, Whatsapp, Email and
Phone support so the Field Force can contact us
any time.
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Security Mechanism
APPLICATION SECURITY
DATABASE SECURITY
The application uses Form authentication
technique to authenticate the users. Forms
authentication lets you to authenticate users by
using your own code and then maintain an
authentication token in a cookie or in the page
URL. The application also uses role based
authorization techniques to authorize and allow
users to their respective views based on the
roles defined in the database. The application
also encompasses defense strategies that protects
it from other security threats like SQL
injection, Cross site scripting and Invalidated
Redirects and Forwards.
The database security measures implemented in the
application include firewall protection, SQL
server authentication, auditing, encryption and
database backup.
Firewall Security
The below mentioned firewall is used for
protecting the application environment Cisco ASA
5510
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Physical Security
Strictly controlled access ensures that the data
centers we use count among the most secure
facilities in the industry.
Security of your business-critical data and
systems is our primary concern.
CCTV

• Industry standards and certifications.
• Our data centers are certified in accordance
  with
• the following standards
• ISO 270012005
• ISO 90012008
• ISO 14001
• OHSAS 18001

Controlled access
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eDetailing
Impact on sales needs more than just interactive
business relationship between Medical Reps and
Doctors.
Future of eDetailing
The key functions in terms of future development
will revolve around interaction and user control
and tools for engagement will become even more
important than they are today
Thank You
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