The 10 Most Innovative Companies Bringing AI to Healthcare

1
www.insightscare.com December 2018
lO
The
Most
Innovative
Companies Bringing
to Healthcare
Wolf Shlagman Founder CEO Chief Angel
AI Voice Powered Virtual Nurse Assistant
Exponentially Scaling Healthcare Engagement
2
(No Transcript)
3
(No Transcript)
4
Pooja M. Bansal Anish Miller Ashwini S.
Deshpande Sayali Rane Devasish, Sneha David King
Amol Kamble Poonam, Shweta
Editor-in-Chief Senior Editor Managing
Editor Executive Editor Contributing
Editors Visualiser Art Design Head Art
Design Assistants
Co-designer Paul Belin
Art Picture Editor Business Development
Manager Marketing Manager Business Development
Executive Sales Executives Technical Head
Assistant Technical Head Technical Consultants
Digital Marketing Manager Assistant Digital
Marketing Manager SME-SMO Executives Research
Analyst Circulation Manager
Mayur Koli Peter Collins Marry DSouza Mark
Williams John, Amy, Bill, Sarah Jacob
Smile Swapnil Patil David, Robert Alina Sege
Prashant Chevale Rahul, Gemson, Swati Eric
Smith Tanaji
sales_at_insightscare.com December 2018 Corporate
Of?ces
Insights Care Insights Success Media and
Technology Pvt. Ltd. Of?ce No. 510, 513, 5th
Floor, Rainbow Plaza, Shivar Chowk, Pimple
Saudagar, Pune, Maharashtra 411017 Phone - India
91 7410079881/ 82/ 83/ 84/ 85 Email
info_at_insightscare.com For Subscription
www.insightscare.com
Insights Care Insights Success Media Tech LLC
555 Metro Place North, Suite 100, Dublin, OH
43017, United States Phone - (614)-602-1754 Email
info_at_insightscare.com For Subscription
www.insightscare.com
Follow us on www.facebook.com/insightssuccess/ h
ttps//twitter.com/insightssuccess We are also
available on Copyright 2018 Insights Success
Media and Technology Pvt. Ltd., All rights
reserved. The content and images used in this
magazine should not be reproduced or transmitted
in any form or by any means, electronic,
mechanical, photocopying, recording or otherwise,
without prior permission from Insights
success. Reprint rights remain solely with
Insights Success Media and Technology Pvt. Ltd.
Insights Care is powered by Insights Success
Media and Technology Pvt. Ltd.
5
AI Playing a Signi?cant Role in the Reduction of
Healthcare Cost
Editors Column
Adelivery failures, over-treatment, and improper
care delivery, is even more
ccording to recent estimations, 20 of healthcare
costs are wasted, globally. The fact
that this waste includes preventable and
recti?able system ine?ciencies such as care
concerning. Such ine?ciencies can be minimized by
technologies like Arti?cial Intelligence (AI)
very competently, ensuring signi?cantly more
cost-e?ective and stream-lined health
ecosystems. This technology has been in debate
for a long time now. The potential applications
of AI based systems are vast and spread over a
plethora of industries, healthcare is no
exception. Although the technology has not
attained its full potential yet, there are strong
evidences directing to a number of ways in,
which AI can help domesticate healthcare costs.
Healthcare solution providers are moving towards
a standard setup to record, analyze and store
healthcare information securely and
systematically. This will enable large sets of
data to become available for analysis by
AI-enabled systems. These systems will allow us
to tract patterns following the treatment and
also ?nd optimum treatments centered on the
patients pro?le. In doing so, AI ensures the
right interventions and treatments while
empowering clinical decision-making, creating a
personalized line of attack to care. Repetitive,
simple tasks such as the analysis of CT scans
and certain tests can be done more precisely
by AI-enabled systems, decreases physician error
and aids early diagnosis. Faster development of
life-saving drugs and quicker analysis of patient
data in clinical trials, are another potential
application of AI, saving billions in costs. AI
opens up the prospective to truly empower
individuals to make improved decisions concerning
ones health. Massive numbers of people across
the globe use wearable technology to gather daily
data, from their heart rate to their sleep
patterns. This data integrated with machine
learning can notify people at threat of certain
diseases, long before it develops into a critical
ailment. These instances characterize a very
small part of what possibilities AI will allow us
to unravel. The possibilities can neither be
underestimated nor overemphasized. Assistance
amongst the public and private areas of the
industry stakeholders is required if AIs
potential has to be leveraged to the fullest.
Perhaps its time to call in the
machines! Sayali Rane, Editor
6
C O V
E
R S
T O R Y 08 AI Voice Powered Virtual Nurse
Assistant Exponentially Scaling Healthcare
Engagement
CXO
48
30
Reshaping Healthcare How Todays Environment is
Reshaping the Medical Device Industry
AI Changing Radiology AI is Starting To Change
Radiology, For Real
ARTICLES
26
34
Wearables
Tech-trends
Innovations that Let You Wear your Health
The Changing Face of the Global Medical Ecosystem
7
18
22
Conversa Transforming the Provider Patient
Relationship with a Conversation
CureAssist AI Assisted Smart Healthcare
Revolution
24
38
Healthymize AI-based Voice Monitoring for Voice
Affecting Diseases
Hindsait Aiding Healthcare Get Better with AI
40
46
iCarbonX Thinking Out of the Box Making the
Difference
Niramai Health Analytix Offering a Revolutionary
Solution for Universal Cancer Screening
8
The10Most Innovative
Exceptional Progress in the AI-based Healthcare
Market
Companies Bringing AI to Healthcare AAccording
to a report of Accenture, when combined with
other resources, key clinical health AI
applications
signi?cant amount of investment and resources are
required to see a slightest development in the
healthcare
vertical. But technologies like Arti?cial
Intelligence (AI) are self-running engine for
growth in healthcare.
can possibly generate 150 billion in yearly
savings for the US healthcare economy by 2026.
This technology has
brought a paradigm shift in the healthcare
industry, driven by the better availability of
medical data and rapid development of analytics
methods. AI uses algorithms that promote it to
learn features from an enormous volume of
healthcare data. It then uses this acquired
acumen to assist clinical practice. This
capability of AI can be further enriched by
providing it with learning as well as
self-correcting so as to increase the accuracy
of the feedback. A system built around AI can
assist the physicians, by providing informed
medical statistics from previous literature and
clinical practices, to o?er proper patient care.
Diagnostic and therapeutic errors can be reduced
to a great extent with the use of AI. All these
gains and assistance is provided in real time,
thus allowing the physicians to take fast and
calculated decisions. In this issue of The 10
Most Innovative Companies Bringing AI to
Healthcare, we have highlighted some of the
renowned organizations from all over the globe,
which have attained the feat of integrating AI
into their solutions successfully and are now
ready to play the next big inning. These
companies are transforming the way we care, with
unique strategy implementation and patient
satisfaction and engagement as their highest
priority. On the cover we bring you Care Angel,
a company that o?ers a revolutionary solution to
provide a seamless post treatment care to high
risk populations, with its AI-powered Virtual
Nurse Assistant, Angel. Apart from this we have
also included numerous companies from the
healthcare sector namely, Conversa, delivers
personalized, automated virtual care based on
dynamic patient pro?ling in order to help
healthcare organizations (health systems,
pharma, and payers) to monitor, manage, and
engage populations at scale CureAssist, is an AI
powered on-demand assessment remote
diagnostics platform solving for access to
primary healthcare Healthymize, provides
AI-based voice analysis that turns smart devices
into remote patient monitoring devices for
voice-a?ecting diseases Hindsait Inc., provides
a SaaS platform applies arti?cial intelligence to
large healthcare datasets, helping payors and
providers improve patient health at a much lower
cost iCarbonX, combines genomics with other
health factors such as metabolites, bacteria and
lifestyle choices to create a digitalized form of
life Niramai Health Analytix, is a deep-tech
startup addressing critical healthcare problems
through automated solutions CareCru,
CureMetrix, and Infervision. Also while ?icking
through the pages you will ?nd interesting
articles written by industry experts Dr. Enhao
Gong the Founder of Subtle Medical and Je?
Mongelli, the Founder CEO of Acentec Inc. Our
in house editorial team has also penned out some
fascinating articles that might interest
you. So, ?ip through the pages of our magazine
and treat yourself with the technological
innovations trending in the Healthcare Industry!
9
(No Transcript)
10
COVER STORY
Founder CEO Chief Angel
11
The10Most Innovative
Companies Bringing AI to Healthcare
AI Voice Powered Virtual Nurse Assistant
Exponentially Scaling Healthcare
Engagement Fheard quite often. And its true.
Traditionally,
undamentally, healthcare is broken. The phrase we
have a sick-care system, not a healthcare system
is
healthcare has operated on a reactive health
model instead of a proactive, preventative one.
Most insurers and providers only proactively
care for about 5 percent of the population, with
a labor-intensive model, that is de?ned as
high-risk, which is costly. In addition,
traditional fee-for-service payment models have
not provided any incentives to pay to manage the
next 30-60 percent of the rising-risk
populations. The clinical sta? necessary to
manage this population is at an all-time high,
which is not scalable and just costs too much.
This is where an AI-powered Virtual Nurse
Assistant comes to the rescue.

According to Accenture, virtual nurse assistant
applications can potentially create 150 billion
in annual savings for the U.S. healthcare economy
by 2026 and growth in the AI health market is
expected to reach 6.6 billion by
2021. Healthcare is at an in?ection point. 85
percent of healthcare costs are spent on
managing chronic conditions, mostly from seniors
aging at home. Our society lives in a time
when two-thirds of all people who have ever lived
past the age of 65 are alive today. People are
living longer than ever with more conditions,
costing much more and the results are having
devastating ripple e?ects on families, employers,
providers, payers, and society, as a whole. It
has been called a Silver Tsunami and it can be
societys Achilles heel, unless we proactively
do something about it. Care Angel is rede?ning
how we care.

12
Aging at home with multiple chronic conditions,
taking multiple medications requires daily
commitment, health literacy, and highly keeping
the patient engaged and disciplined about their
own care. Research shows that up-to 75 percent
of people just arent able to adhere to care
plans and medication schedules without some kind
of reminders and support. A home has
traditionally been the black box for patient
care, disconnected from providers and extended
family members. Many of healthcares problems
are exasperated by a lack of complete, accurate,
and timely information. Continuous, proactive
engagement at scale, to gather actionable data
and keep patients adhering, is now an absolute
necessity. With value-based care and shared
savings becoming the way most providers will get
paid, payers, providers, and their care teams
must be able to continuously engage with
patients and provide care from the
o?ce or hospital into the home with high touch,
low tech, and low-cost solutions. With Care
Angel, this is realized. Care Angel
revolutionizes patient engagement and how one
cares for the priciest, sickest, and most
vulnerable populations by using an unlimited
workforce of AI and Voice powered Virtual Nurse
Assistants, meet Angel. Care Angel seamlessly
boosts the capacity and capability of existing
human care teams by ?ve-to-ten fold. Angel,
augments the e?ectiveness of her human clinician
counterparts, thereby building a more
intelligent and capable healthcare workforce of
tomorrow. Journey of Care Angel Care Angel,
established in 2015, is a pioneering company
that has designed the worlds ?rst AI-powered
Virtual Nurse Assistant to meet the complex
needs of people with chronic conditions. After
two years in stealth development, the company
launched its platform in late 2016 and hasnt
looked back since. Its main motive is addressing
the desire and necessity for improved health
engagement and well- being management at the
enterprise


13
level to serve the evolving needs of payer and
provider clients that manage the clinical and
administrative needs of millions of lives in the
US alone. The company believes, technology can
be used to exponentially scale the engagement,
monitoring, and day-to- day care to coordinate
with the most vulnerable and at-risk populations
(Medicaid, Medicare, and Dual Eligible). By
personalizing intelligent engagement, making
technology invisible, cost negligible, and
complexity irrelevant, while meeting patients
requirements, technologically, intellectually,
culturally, and emotionally. An engaged
consumer is a healthier consumer. Engagement is
the block-buster drug of the century, says the
CEO. According to VentureBeat, Care Angel is
one of the three most Valuable Applications of
AI in Healthcare, AI- powered Virtual Nurse
Assistants estimating the value of virtual
nurse assistants to a whopping 20
billion. Transforming Healthcare Engagement The
company believes access to quality healthcare is
a right all should have. Care Angels mission is
to empower millions to take better care. The
company was established after putting together a
decade worth of experience in applying
telehealth technologies to make care more
accessible, a?ordable, and available for basic
episodic and chronic care. Post-acute episodic
care accounts for only about 15 percent of
healthcare costs, the remaining 85 percent of
costs are attributed to chronic care, asserts
the CEO of Care Angel. Here lies Care Angels
ultimate challenge -to apply the momentum and
principles of remote care to ten times the
populations that have traditionally
never been proactively cared for due to lack of
human labor resources, complexity, and
costs. The company believes that in the not-too
distant future, when one leaves a physicians
o?ce or a hospital setting and goes home, an
intelligent AI-powered Virtual Nurse Assistant,
like Angel, will do all the automated follow up
as an extension of the existing care teams to
help one to be healthy and informed, and
connected to care, while family members and
clinical care managers are alerted when there is
an issue or a need, catching small issues before
they become hospitalizations. The exponential
capacity is enormous.
accessible, convenient, cost e?ective, e?cient,
and consumer friendly. As a serial entrepreneur,
Wolf previously founded Consult a Doctor in
2007, one of the earliest pioneers of B2B2C
telemedicine platforms, which was acquired by
Teladoc, Inc. (NYSE TDOC), a Kleiner, Perkins
portfolio company, in 2013 and the combined
companies were taken public shortly
thereafter. As an innovator, Wolf has been
shaping and transforming the telehealth space
since the earliest days of digital health,
nearly 20 years ago. He is a technological and
business leader with executive level strategic,
technical, and partnership development
experience. He is recognized as being a hands-on
leader who is driven by passion in the pursuit
of building impactful enterprise platforms and
consumer solutions targeted to help alleviate
the most pressing challenges a?ecting the entire
healthcare ecosystem. Care Angel is especially
meaningful, as it will help to care for millions
who lack access, most notably our parents and
grandparents. A large amount of healthcare costs
go towards managing chronic conditions, mostly
in seniors. Along with this the high-risk,
rising-risk, high cost, and vulnerable
populations around the world, is a?ecting
billions of lives. Understanding this major
demographic shift, Wolf set out to transform how
his mom and people across the globe are taken
care of. Foreseeing the major void in the
market, Wolf was determined to help the industry
and the people it serves, by applying
technology to take better care of their
conditions, from the comfort of their homes. But
it goes much deeper than that, because the
caregivers, providers and clinicians are also
experiencing severe burnout due to the shortage
of millions of physicians, care managers, and
nurses around the world. We have


The Enthusiastic Promoter of Care Angel Wolf
Shlagman is the CEO, Founder, and Chief Angel of
Care Angel. He is a creative technologist,
tinkerer, and visionary behind the success of
the company. He has a long history of using
technology to create solutions that make several
aspects of life more
14
an aging society and a serious dilemma of not
enough family or clinical caregivers. Having a
noble vision at heart, Wolf felt a
responsibility to bring this vision to life.
Wolf developed the SmartCare platform to be the
most comprehensive end-to-end, enterprise
solution for population health, risk
strati?cation, quality care, and performance
measure improvement. The platform features
omni-channel engagement, continuous health
monitoring and care coordination. The turn-key
solution is ?exible, con?gurable, and scalable
to millions. An innovative solution that is
rede?ning how we care. SmartCare comes to life
through Angel, its AI-powered Virtual Nurse
Assistant, who can unify disparate
communication services to proactively engage,
monitor, and manage entire populations. From
care plan adherence, medication adherence,
patient education, appointment scheduling,
reminders, post-discharge, satisfaction surveys,
and risk assessments to the continuous support
of complex clinical care management programs,
deploying
and other large partnerships to stratify,
engage, monitor, and manage high risk
populations, such as Medicare, Medicare
Advantage and Medicaid patients at scale, at the
lowest cost and highest ROI. Angel can
proactively engage 100 percent of the high risk
population, which augments the care teams
capacity while freeing up 50 percent of
clinicians time from the repetitive, robot-like
tasks of outbound telephonic engagement. It
serves as an extension of the existing care team
that was never possible before at such scale and
personalization. It enables the existing care
teams to be able to manage ?ve to ten times of
the patient populations and focus on the right
patients at the right time.
Angel ultimately leads to better outcomes and
lower costs. Angel SmartCare The Flagship
Service Platform There is an unprecedented amount
of value and demand for a comprehensive
voice-?rst, omni-channel solution that can not
only identify and address potential problems as
they are happening, but to pass the collected
information along to the clinical care manager
and designated family members for rapid and
appropriate intervention from prescription
re?lls to transportation to medical supplies or
a follow up appointment with their post-surgery
specialist or primary care physician. Angel is
powered by Care Angels SmartCare platform, an
award winning, patent-pending population risk
strati?cation, omni-channel engagement,
monitoring, and care management platform. Its
revolutionary platform empowers its partners,
such as payers, providers, health systems, MCOs,
MSOs, ACOs,


15
In a rapidly changing value-based care
environment, where payments are tied to the
quality of care and health outcomes for broad
populations, Angel radically improves quality,
patient engagement and adherence in the home,
between visits, e?ciently and e?ectively without
adding clinical resources. It helps physicians
address poor patient engagement, poor
adherence, and data silos and helps patients
overcome technology barriers with its ubiquitous
voice-?rst, omni-channel engagement Care as a
Service (CaaS) technology platform. As a result,
Angel enables the most e?ective, e?cient, and
scalable way to close gaps in care, reduce risk,
admissions, readmissions, and signi?cantly
improve clinical, HEDIS, HCAHPS, STAR, and
?nancial ROI outcomes by more than
ten-fold. Delivering Outstanding ROI Leading
organizations that provide Care Angel to their
members and patients include the largest
provider and payers in the nation, academic
hospitals, and health systems, MSOs,
ACOs, and APG organizations such as UM Health,
Jackson Health, UnitedHealthcare, EliteHealth,
and Orange Healthcare, ACO. Speaking of its
happy and content clients, Wolf asserts,
Partners love Angel and her ability to scale
care exponentially from the 5 percent of their
patients to 50 percent plus, freeing up so much
clinician time and exponentially impacting
clinical and ?nancial outcomes. Confronting
Challenges with Resilience There is extreme
pressure on the status-quo of hospitals, health
systems, and carriers due to market disruption
by external players like Amazon, Apple, JP
Morgan Chase, Walmart, and Google. Telemedicine,
remote monitoring, and virtual care delivery is
a reality. Wolf says, To a certain extent,
initial iterations of telemedicine were very
complex and costly, only
utilized by military, academic and teaching
institutions in a hub and spoke model, utilizing
video in order to meet payment guidelines.
Utilization was non-existent. In the last 5-7
years, it only successfully penetrated the
treatment of low acuity cough and cold
conditions, which account for about 15 percent
of healthcare. The real gigantic challenge that
Care Angel is solving for is how we engage,
monitor, and manage vast high-risk and
rising-risk populations, otherwise known as
population health management (PHM), remote care,
disease management, post-acute care, all of
which add up to a large percent of healthcare
costs, representing trillions of dollars.
Chronic condition management, which occurs
mostly in seniors who are aging independently at
home, low income, and other vulnerable
populations dealing with social determinants of
healthcare, is the massive burden that the
company is targeting to relieve, for its
provider and payer clients from around the
globe. We are carefully prioritizing our
business approach to execute on
The companys success is very evident from the
love it receives in return for its exceptional
services to patients and clinicians. Patients
survey results speak for it
99?
83?
Care Angel easy to use





Helped improve my health As easy as speaking
with a nurse Helps me stay on track with
medications and care plan Helps me follow Dr.
instructions between visits Feel more motivated
to monitor my health
16
payers, providers, and partnerships in the United
States ?rst, while preparing an aggressive
strategy to address the demand and extend our
footprint globally, said Shlagman. Exceptionalit
y of Care Angel Care Angel is revolutionizing how
we engage and care for millions with a truly
unique approach by building an innovative
SmartCare platform to engage the costliest,
sickest, and most vulnerable populations-
regardless of technology. Its set out to make
technology invisible, by having Angel, its
AI-powered Virtual Nurse Assistant, available
starting with a simple phone call. The results
are transformative. The SmartCare platform is
able to handle every aspect of population
management, from risk strati?cation,
omni-channel engagement, and monitoring care
management to care coordination at scale. The
company has set out to create the most
comprehensive, most engaging, lowest cost,
easiest to use, highest ROI platform in the
market for managing populations at scale. It
could be said that one of the most compelling
highlights of our solution is the results we are
seeing from our clients.
Value-based Care is about improving quality and
controlling costs, at Care Angel, we guarantee
both, says Wolf. The company estimates that
the clinical cost savings, avoidable readmission
reduction, and a minimum of 51 ROI is
translated into savings of 3-4M per 10,000
patients. Walking into the Future Care Angel
continues to magnify its capabilities the
company is excited about being able to expand
into the home further. With solutions for Alexa
and Google Assistant in addition to enhanced
device and wearables integration, it will be
more e?cient to be able to gather data from
anywhere. It is also engaging into numerous
partnerships that will expand access to data for
better predictive analytics of high-risk
populations and provide additional services such
as on-demand transportation and care
coordination to vulnerable populations, so they
receive the right care at the right
time. AI-powered Virtual Nurse Assistants is
the new nervous system of healthcare and
engagement at scale is the ultimate blockbuster
drug of the century, says Wolf.
Seamless Transition To Value-based Care

17
(No Transcript)
18
(No Transcript)
19
The10Most Innovative
Companies Bringing AI to Healthcare
Company Name Management Brief Company Name Management Brief Company Name Management Brief
Care Angel careangel.com Wolf Shlagman Founder, CEO Chief Angel Care Angel o?ers a revolutionary solution to provide a seamless post treatment care to high risk populations, with its AI-powered Virtual Nurse Assistant, Angel.
CareCru carecru.com Mark Joseph Founder VP Marketing CareCru is a powerful, automated growth and analytics platform for dentists.
Conversa conversahealth.com West Shell III Co-founder CEO Conversa delivers personalized, automated virtual care based on dynamic patient pro?ling in order to help healthcare organizations (health systems, pharma, and payers) to monitor, manage, and engage populations at scale.
CureAssist cureassist.co Saurabh Satija CEO CureAssist is an AI powered on-demand assessment remote diagnostics platform solving for access to primary healthcare.
CureMetrix curemetrix.com Kevin Harris CEO CureMetrix o?ers a next generation of medical image analysis for Mammography.
Healthymize healthymize.com Shady Hassan MD CEO Healthymize provides AI-based voice analysis that turns smart devices into remote patient monitoring devices for voice-a?ecting diseases.
Hindsait Inc. hindsait.com Pinaki Dasgupta CEO Hindsaits SaaS platform applies arti?cial intelligence to large healthcare datasets, helping payors and providers improve patient health at a much lower cost.
iCarbonX icarbonx.com Jun Wang Founder CEO iCarbonX combines genomics with other health factors such as metabolites, bacteria and lifestyle choices to create a digitalized form of life.
Infervision infervision.com Kuan Chen CEO Infervision is an AI high-tech company that uses deep learning technology and computer vision to help diagnose cancers.
Niramai Health Analytix niramai.com Geetha Manjunath CEO Nidhi Mathur COO Niramai Health Analytix is a deep-tech startup addressing critical healthcare problems through automated solutions.
20
Conversa
Transforming the Provider Patient Relationship
with a Conversation
Cphysician, patient, and the patients family.
Todays patients are active participants in their
care. Patients expect
onversations are the foundation of relationships.
A healthy relationship is entirely based on a
healthy dialogue
between two individuals. And as far as healthcare
is concerned, a strong dialogue is a necessity
between the
timely access to vital health information for
themselves and their loved ones, and
communication helps them make better decisions.
Conversa is a company that aims to bridge one of
the largest gaps in care, i.e. the time between
visits to the doctor.
The Conversa Conversation PlatformTM delivers
scalable, ?exible and fully-automated virtual
care that helps monitor, manage, and engage
patient populations at scale. It enables
personalized care through the use of automated,
digital conversations to make the healthcare
experience more engaging, continuous, and
collaborative for patients and their care
teams. As healthcares conversation platform,
Conversa has an extensive library of over 500
clinically-intelligent conversation programs
that include asthma, chronic obstructive
pulmonary disease (COPD), congestive heart
failure (CHF), diabetes,
18
DECEMBER 2018
21
The10Most Innovative
Companies Bringing AI to Healthcare
hypertension, joint replacement, and many more.
Conversa is poised for growth and adoption, by
provider customers, health IT partners, pharma,
and payer groups.
An Experienced Leader West Shell III, the
Co-founder, CEO and Chairman, is a 5-time
serial entrepreneur. He is a creative,
high-energy leader with a background in
strategic marketing and a successful track
record of building high growth, innovative
companies with passionate employees and
committed customers. West co-founded Paci?c
Marketing Group (PMG), which over eleven years
grew to be the largest independent marketing
agency on the west coast. As an early Internet
pioneer, he also grew Netcentives, an e-
marketing leader delivering CRM, loyalty, and
email direct marketing solutions. After his
success with the aforementioned companies, West
then built Sapias, Healthline Networks, before
moving on to, Conversa Health, which he
co-founded.
Enthralling Journey of Conversa Established in
2013, Conversa Health (known as Conversa), and
its pioneering technology delivers an advanced
automated patient engagement platform to help
clinicians manage their relationships with
patients. The companys cloud-based Conversa
Conversation Platform augments care management
and clinical understanding through deep
integration with over 400 biometric devices as
well as patients electronic health records
(EHRs) and other clinical systems.
As a result, Conversas patient-pro?le driven
technology can help care teams identify and
focus on patients who will bene?t from extra
coaching and assistance. Clients can use the
companys ?exible conversation platform for a
variety of clinical applications, ranging from
post-discharge and medication adherence to
marketing. Healthcare providers can also use the
solution for wellness, prevention, and lifestyle
coaching to provide educational content and
insights to foster understanding of disease
processes and reduce patient anxiety.
In 2017, Conversa embarked on a strategic
partnership with Allscripts using its technology
to enhance Allscripts population health, care
management, and patient engagement
capabilitiesproviding Conversa access to
Allscripts client base of over 2,500 hospitals
and healthcare systems.
This year, Conversa received top accolades from
several industry analysts, including Frost and
Sullivans Top Patient Engagement Technology
Leadership Award. From the industry report
Each year, Frost Sullivan presents this award
to a company that has developed a pioneering
technology that not only enhances current
products but also enables the development of new
products and applications. The award recognizes
the high market acceptance potential of
Conversas technology. Overall, Conversas proven
outcomes, ease-of-use, and visionary innovation
have resulted in best-in-class patient
engagement, remote in- home monitoring, and
signi?cant clinical and ?nancial outcomes for
its clients, catapulting the company into the
market leadership position.
Client Success Stories Conversa was recently
recognized as a Top Patient Relationship
Management Solution by Chilmark, and a Top
Patient Engagement Solution by IDC Research. Use
of Conversa shows97 of the patients that
engage in Conversas chat experience on behalf
of a hospital partner ?nd the chats helpful.
19
DECEMBER 2018
22

• Northwell Health (Northwell), New Yorks largest
  healthcare provider, implemented Conversa-powered
  Northwell Health Chats to provide personalized,
  automated patient conversation experiences to
  discharged patients. Northwell reported that 70
  of enrolled patients engage with the platform,
  with an 85 conversation completion rate, and
  98 of the patients stated that Northwell Health
  Chats were helpful in managing their care.
  Conversa is enabling Northwell to use
  innovative, scalable technology to improve care
  coordination, patient satisfaction, and ongoing
  patient relationship management resulting in the
  improved well-being of our customers while also
  reducing costs.
• Joe Schulman, Northwell Health Solution
• Centura Health Penrose St. Francis Health
  Services (Penrose), a Colorado Springs-based
  acute care facility with 24,000 admissions per
  year, reported that 50 of patients using the
  Conversa platform experienced improvement. With
  70 of participants reporting that the
  conversations helped them become healthier.
• A Matchlessness Platform to Ease Customer Service
• Conversas branching logic and structured data
  make an easy-to-use client interface. The
  company captures actionable data through
  AI-powered chats that are sophisticated,
• empathetic, and easy-to-use. The platform
  uniquely employs a proven motivational
  psychology methodology, i.e., self-determination
  theory, alongside superior PGHD
• integration to provide personalized
  conversational experiences that spur patient

engagement. It helps physicians communicate and
engage with their patients between visits
through structured digital checkups in order to
improve health outcomes and patient
satisfaction. Conversas dual commitment to
simplicity and ?exibility leads to enhanced PHM
and high engagement. Aside from data reported by
its systems, user- friendly consumerization is
becoming ubiquitous in all consumer-oriented
markets. Conversas personalized, automated
conversations provide a helpful, timely, and
discreet method to deliver the right educational
materials, and continue the doctor-patient
relationship with less resource. AI-revolutionizi
ng the Healthcare Vertical
Better Conversation. Better Care
The adoption of AI and Machine Learning to
augment clinical intelligence and scale will
continue to push healthcare system towards the
quadruple aim. Unprecedented patient access
to timely and personal care information will lead
to healthier patients, and at the same time make
for a better provider experience in delivering
the right care to the right patient, all at lower
cost. Speci?cally, automated solutions leverage
continuous patient feedback to enhance healthcare
accessibility, e?cacy, and a?ordability through
early intervention and risk reduction. Unlike
traditional patient engagement approaches, such
as surveys and educational seminars, automated
digital solutions, improve treatment adherence
through reminders and monitoring. Healthcare
will see massive adoption of technology like
Conversa to maximize population health
management, while reducing burden in the care
management for clinical teams. Patient outcomes
will improve, the cost of care will decrease for
hospitals, and the experience for all will be
smoother than ever before.
20
DECEMBER 2018
23
(No Transcript)
24
CureAssist
AI Assisted Smart Healthcare Revolution
Saurabh Satija Co-founder CEO
Re?caciously applied in
emote diagnosis has
diagnostics platform, which enables users,
regardless of their location to get ?rst level
assessment of ones health, diagnosis by a
medical professional, access to preventive care
services without having to leave their home or
workplace.
recommend products for speci?c symptoms. Since
it was alternate medicine (Ayurveda,
Nutraceuticals, etc.) people thought it was ok
to self- medicate on the basis of symptoms,
asserts Saurabh. He would consistently request
HealthSocho users to visit doctors to understand
what their symptom entails and why they should
not self-medicate. While some patients would
ignore the request, others would talk about
geographical constraints and quality of doctors
available in their locality.
previously been
speci?c situations, such as long
expeditions, con?ict zones and lately in remote
populations. These pro?ciencies have paved the
way for varied use of remote diagnosis,
especially in developing countries. Increased
e?cacy is needed to meet the growing patient
demand. Remote diagnosis collects and analyzes
data, captivating in a larger range of
dataconsidering both a persons past medical
history as well as associated data from the
patients with similar illnesses than doctors
typically have accessible to them. Employing AI
reinforced technologies remote diagnosis can
chaperon doctors to make informed choices faster
and more accurately.
The company works towards a single point vision
to democratize healthcare and provide access to
primary healthcare to everyone regardless of the
geographical location they are in.
Empowering Journey of CureAssist
These consumer responses led Saurabh to look at
healthcare more closely and realize that there
is a major supply restraint in terms of the
number of doctors available in the country
(800,000 for a population of 1.3 billion) and
how skewed the concentration is - more that 70
percent of the doctors are in Metro and Tier 1
towns, which
Saurabh Satija, the Co-founder of CureAssist is
a serial entrepreneur hit upon the idea while
working with his last startup HealthSocho.
This company solved availability for alternate
medicines, where he kept getting requests from
users to
CureAssist is one such AI-powered on-demand
assessment remote
22
DECEMBER 2018
25
The10Most Innovative
Companies Bringing AI to Healthcare
represents only one third of the population.
This skew made people fall for quacks and also
self-medicate, he says. This was the genesis of
CureAssist. Since Ive always worked in the
marketing domain, decided to bring in a doctor
as a Co-founder, somebody who could bring in the
domain expertise and also help in creating the
right product.
geared to address key issues prevalent in
healthcare, I still believe there is a lot to
be done in terms of data ownership, data
privacy and ownership in case of a miscue
in diagnosis, asserts Saurabh.
He joined hands with the other Co-founders- Pawan
Shetty, Nischal D. and Dr. Ambana Gowda, and was
able to build a great team. In terms of
partnerships, this team is now working with 5
big hospitals, 175 doctors, one of Indias
largest diagnostic chain, and healthcare at home
service provider. CureAssist consistently goes
back to its users, who provide the company with
feedback based on, which it keeps refreshing its
product o?ering.
While the healthcare sector is growing at
double digit numbers and is touted to reach 280
billion by 2020, predominantly at the back of
rising income, greater health awareness
changing outlook towards preventive care, in
spite of this there is still a huge
accessibility gap when it comes to primary
healthcare, says Saurabh.
With the doctor to patient ratio of 11700 and
70 percent of the doctor concentration in Tier 1
cities, there seems an urgent need to provide a
technology solution at scale. While CureAssists
initial solution is for the city dweller, the
company is continuously striving to ?nd an easy
and e?ective solution to tap into the population
beyond Tier 2 cities and reach out to the
masses. Speaking of the future of the company,
Saurabh says, We are adding some very exciting
features in the coming days!
Distinct Services and Products
CureAssist is an app (Android IOS) driven care
ecosystem. It not only allows users to assess,
but also get connected with doctors for further
diagnosis. The platform enables users to choose
from a host of services like diagnostic labs,
healthcare at home, and on-call nutritionist
amongst others.
AI Transforming Healthcare
Arti?cial Intelligence has numerous applications
and has been put to use in various cases in the
healthcare sector like diagnosis, prognosis,
therapy, and to identify new therapies. Few of
the examples being, primary care or triage,
radiology, drug discovery, and risk
identi?cation. While all of the initiatives are
23
DECEMBER 2018
26
Healthymize
AI-based Voice Monitoring for Voice Affecting
Diseases
Shady Hassan MD CEO
Apatients and caregivers, but it
I is not here to replace the
voice-a?ecting diseases, starting with COPD, and
then for other diseases as well, including
asthma, mental health and more. Using voice
biomarkers for monitoring and diagnosing
diseases is a hot area today, believes Shady
Hassan, the MD and CEO of the company. The
setting is perfect, as voice interaction becomes
the norm with smart devices like phones,
tablets and home virtual assistants it is easy
to get voice samples from the users. The world
is moving forward fast and voice monitoring for
health and detection of early disease
development signs will become a standard
procedure.
A Leadership with a Vision
human contact between
Its diverse team is composed of experienced
individuals who work passionately to improve the
lives of chronic patients. The Healthymize team
is highly experienced in business, medicine, and
engineering. The CEO, Shady Hassan, has
experience working as physician in internal
medicine, and medical software implementation.
He met the CTO (Chief Technology O?cer), Daniel
Aronovich, an expert in signal processing and
machine learning algorithms, in an
entrepreneurship program at the Technion
Institute of Technology. They founded
Healthymize and Ra? Gidron, a leading
entrepreneur and investor in the Israeli high
tech scene, joined as the pre-seed investor, COB
(Chairman of Board) and Co-founder. The team met
Maura Rosenfeld, its CBDO (Chief Business
Development O?cer) with years of experience in
healthcare business development, and start up
can give patients tools to maintain and improve
their health, rather with the assistance of AI,
numerous tools and devices can help caregivers
gain access to new information. It allows the
use of information to focus on the right health
measures on the right people at the right time.
The future of healthcare lies in embracing
technology to keep patients healthy at home,
exactly where a company called Healthymize is
positioned. Healthymize provides personalized,
arti?cial intelligence (AI) based, voice
monitoring that turns smart devices into remote
patient monitoring devices for voice-a?ecting
diseases such as Chronic obstructive pulmonary
disease ( COPD ), heart failure, and pneumonia.
Notable Awards of Healthymize It is the winner
of the Henry Ford Health Systems Increasing
Patient and Caregiver Engagement to Reduce
Readmission Challenge. It is the winner of the
2017 mHealth Startup Competition and the Israeli
Ministry of Healths 2017 Leading Healthcare
Initiative Contest.
Healthymize will become the worldwide leader in
the monitoring
24
DECEMBER 2018
27
The10Most Innovative
Companies Bringing AI to Healthcare
management, as a mentor in the Presentense
entrepreneurship program.
is more than 5 percent. Prevalence increases
with age, reaching about 10 percent among adults
between 75-84 years old. In 2010, the overall
cost of COPD in the US was 36 billion and is
estimated to reach 49 billion by 2020. Costs
due to COPD- related care are driven primarily
by hospitalizations. This is where Healthymize
can help with remote monitoring that will allow
the care team to stay apprised of the patients
condition while they are at home.
A Solution that Stands Out Healthymize o?ers its
voice analysis for integration into remote
patient monitoring systems. Its goal is to
provide a voice monitoring solution for home
care, chronic care management, and readmission
preventions. Healthymize prevents
hospitalization and saves billions using
personalized, AI- based, patented voice
technology that turns smartphones, tablets,
smart watches and home virtual assistants into
continuous health monitoring devices.
It is developing personalized, AI-based voice
analysis that turns smart devices into remote
patient monitoring devices for voice-a?ecting
diseases. Healthymize automates labor intensive
phone monitoring typically in place to prevent
readmissions and manage chronic patients, giving
clinicians the ability to assess the voice of
the patient at any time.

• Uniqueness of its Services
• For patients
• Prevent condition from worsening by predicting
  ?are ups
• Save time, anguish, and money by reducing
  hospital visits

By utilizing advanced deep learning algorithms to
analyze the human voice during regular calls or
voice interaction with these devices,
Healthymize provides remote patient monitoring
for voice-a?ecting diseases such as asthma,
COPD, heart failure and mental health
disorders. Healthymize aims to detect ?are ups
early and can be integrated into systems that
remotely monitor patient vital signs.

• For Health Care Providers
• Detect ?are ups earlier and to allow treatment to
  be delivered faster
• Improves coordination and delivery of care
• Save costs of hospitalization

Remote Monitoring The companys goal is to
monitor the progression of these diseases
wherever and whenever patients speak on their
smartphones. Healthymize analyzes voice samples
from the patient aiming to identify the onset of
?are ups. When a ?are up is detected, the
Healthymize system can alert the medical teams to
enable early treatment of patients at home, by
keeping them where they feel most comfortable.
Bright Future of the Company Healthymize is
building strong partnerships that will enable it
to shape its product to market needs and gain
credibility at the earliest stage possible. The
companys partnership with Henry Ford Health
System is one such example and it is building
other strong provider and industry partnerships.
Consider a patient su?ering with COPD. It is a
progressive disease that restricts lung air?ow. A
COPD patient su?ers from ?are-ups that are
characterized by shortness of breath, coughs,
and sputum production. Delayed diagnosis and
treatment of these ?are-ups often results in
severe exacerbations requiring hospitalization.
The overall prevalence of COPD in the general
population
25
DECEMBER 2018
28
In ovatio
that Let You
Wear
your

• Health

Idesign and development of devices, medicines,
new and
Changes call for innovation, and Innovation
leads to progress. Li Keqiang
nnovation is inevitable for an industry to
?ourish. In the
Healthcare Industry, innovation is measured in
terms
e?ective methods of treatment and breakthrough
technologies that assist them. With the growing
population comes the problem of new diseases,
outbreaks, weak immune systems, drug-resistant
strains of bacteria and viruses and much more
complications. As such, the need for innovation
in maintaining good health, monitoring health
conditions, new yet cheap treatment methods
cannot be disregarded. Moreover, these
innovations need to give results that can be seen
and interpreted in a ji?y.
26
DECEMBER 2018
29
ns
27
DECEMBER 2018
30
Innovation for Good Health With advancements in
science and technology, innovation in healthcare
has received a great boost. Using technologies
like AI, Robotics, Analytics and more,
healthcare is ?nding solutions to its problems.
The year 2018 saw some great feats,
innovations, and development. Many wearable and
even ingestible devices were made for better
health. Here are a few noteworthy ones which are
likely to be made perfect in the upcoming
year(s). Electronic Skin, popularly known as
E-skin, is a ?exible, stretchable, self-
healing, wearable skin-like device that can
mimic human or animal skin functionalities. They
combine information and communication
technology with innovative hybrid material and
micro-electronic sensors. The successful
combination of ?exible and stretchable
mechanical properties with sensors and the
ability to self-heal is aimed at creating a
natural look-and-feel skin for prosthetic limbs
and robots or humanoids and health monitoring.
The year saw semi-conductors being embedded in
the patch which could catch and transmit the
vital stats of the wearer via micro-LED lights
on it. Medicinal Contact Lenses are perfect for
those who are unable to manage their eye-drop
routine and in cases where simple eye-drop
administration is not enough to treat the
condition. Researchers have come up with a new
biodegradable polymer contact lens
material that can ensure the proper amount of
medicine to be delivered accurately for days and
probably weeks. The breakthrough innovation
suspends medicine in a layer made from PLGA
(poly-lactic-co-glycolic acid), a biodegradable
polymer. The amount of PLGA regulates the amount
of medication that passes through it at any
given time. The more the PLGA in relation to the
medication, the slower it is released. Such
lenses will be the perfect way to treat serious
and chronic eye ailments like glaucoma, corneal
scarring, corneal ulcers, chronic dry-eye,
pediatric lenses and therapeutic or bandage
lenses. Needle-Free Injections are a boon to
small kids and adults alike who cant bear the
sight of a needle. Over years the alternative to
needles has been tried like patches with micro
needles, nasal sprays, inhalers and more. But a
needle shot is considered to be the most
e?ective and sometimes the only way to deliver
medicine to the body. But the issues are other
too like sterilization, ensuring
one-needle-one-patient, proper disposal after
use, and proper training to those administering
it. Researchers have come up with a device that
can deliver medicines akin to the syringe-shot
minus the needle. The device ejects a
high-pressure stream of medicine which enters
the bloodstream through the skin without
piercing it the traditional way. Tooth Sensors
are wearable sensors or chip that can be mounted
and attached to a patients tooth to monitor his
diet and health in real-time. The sensor can
be tuned wirelessly with a mobile device and
give information about the glucose, sugar,
alcohol and salt intake. The device has three
layers with the inner core being the
bio-responsive layer which absorbs the food. The
outer layers are gold rings. Researchers hope
to make these sensors do more than just the
current tracking. They would like it to be able
to detect nutrients and their amount in the
food, also the changes in saliva which can
serve as a warning of impending gum and oral
diseases. Ingestible Sensors or monitoring pills
give a great view (scienti?cally speaking) of a
patients gastrointestinal tract. These devices
come in various forms with some loaded with
cameras, some with sensors and some with even
harmless bacteria. All of these are done to get
a better insight into the working and current
condition of the human digestive system. These
devices can collect and send data pertaining to
images and condition which can give the correct
information predict the gut health, intestinal
wounds, amount of gases and micronutrients, and
even colon cancer. Humans today live a longer
life than they used to a century ago. Ensuring
that this long life is healthy too lies in the
hands of the healthcare industry. Innovations
are equipping it to ?ght with the changing form
of diseases. Together, individuals, industries
and innovations can make life on earth, better
and healthier than ever. - Sneha Sinha
28
DECEMBER 2018
31
(No Transcript)
32
Todays
How
Environment Is
Reshaping
The
Medical
Device
Industry
DFrom booking my appointment online, to
completing much of the usual
uring a recent trip to the doctors o?ce, other
than the nurse using two ?ngers on
my wrist and a watch to take my pulse, everything
else was completely di?erent.
paperwork from home, things have changed. For the
?rst time, I was able to provide an
actual medical history, since I was home where
that information is. When I arrived at the o?ce,
I checked in on a tablet and was told the wait
would be less than 5 minutes. Once the doctor
entered the exam room, she had already reviewed a
thorough and accurate medical history and began
?ring o? questions about the sorts of things that
happen during an active lifestyle. Although my
?rst encounter with this provider, she seemed to
know me like she'd been treating me for years.
During the encounter, I was able to share with
her the heart rate alerts I had received on my
Apple Watch while essentially doing nothing. This
type of information has been made available by
the Internet of Things, or internet connected
devices, both wearable and otherwise. Thats the
positive side of technologys impact on
healthcare.
30
DECEMBER 2018
33
Jeff Mongelli Founder CEO
31
DECEMBER 2018
34
About the Author
Its not just our physician encounters that have
changed. Medical devices have also seen great
change. Not only do our elderly have access to
home health monitoring equipment, but virtually
every medical device being manufactured is now
either connected directly to an internal network
or onto the World Wide Web. These technological
advancements have allowed for the ?ow of data
into software systems that analyze, alert, and
share that information with providers throughout
the care chain. The result is leading to better
health outcomes and improved quality of life for
many of us. Sadly, its not all good news. The
connectivity of all these devices has created a
treasure trove of opportunities for cyber
criminals. The possibility of extorting someone
for bitcoins or theyll shut your pacemaker o?
is not an unrealistic concern. In fact, a 2017
Ponemon Institute study found that 39 of
medical device manufacturers reported attackers
have taken control of their devices.
Additionally, 38 of care delivery organizations
said inappropriate therapy/treatment had been
delivered to patients because of an insecure
medical device. Imagine a hacker in Romania
manipulating the medicine pump connected to your
arm when youre in the hospital this is
todays reality. Whats being done about
it? Truthfully, not enough. Rather than pile on
the device manufacturers themselves, lets
consider 3 stakeholders and where each carries a
share of the burden. First, its the device
manufacturers whos brands are on the line, so
one would think theyre doing all they can to
strengthen their ?nal products. That may not be
the case. The Ponemon study goes on to state
most device manufacturers have yet to adopt more
stringent software and device security protocols,
resulting in production devices with vulnerable
code. The urge to get to market as quickly as
possible often supersedes adhering to the proper
process of security and vulnerability
testing. Second, one must consider the security
of the facilities who house these devices,
namely hospitals, other care facilities, and
even our own homes. From a hackers perspective,
medical devices are simply another node on a
network, much like a computer or a printer. That
means theyre as vulnerable as any other
networked device. If medical devices are not
being routinely patched and updated, whether
manually or automatically, then theyre
vulnerable to new threats and exploits.

• Jeff Mongelli built and sold his
• ?nance company 17 years ago to GE Capital to
  enter the healthcare industry. As the Founder
  and CEO, Jeff built Acentec, Inc. into a
  national leader in improving the clinical and
  ?nancial performance of healthcare
  organizations. He understands that achieving the
  promise of improved healthcare through
  aggregated data requires dedicated commitment to
  the protection and privacy of that information.
  Jeff is considered an industry expert in IT
  Technology Security, HIPAA compliance, and is
  actively involved in the ?eld of arti?cial
  intelligence. He is frequently quoted in the
  industry's publications and is a featured
  speaker at national trade shows and Medical
  Association meetings. He's a member of the FBI's
  Infragard program and a collaborator in their
  Healthcare CyberSecurity Workgroup and also a
  member of Homeland Security's Information
  Network.

32
DECEMBER 2018
35
Finally, the third culprit in our trio is the
facilities who refuse to update their devices.
Believe it or not, there are still medical
devices in use today that are running Microsoft
XP as their operating system. This OS became
unsupported in April of 2014, which means for
the past 4 plus years, any new Microsoft based
attacks would ?nd an open door to those devices.
Again, to be fair, a signi?cant reason these
devices havent been upgraded is because the cost
to small and rural facilities is prohibitive.
Many of these smaller organizations, like solo
providers, are struggling to stay above water in
our new healthcare environment. The thought of
spending 200,000 or more on a new X-Ray
machine, for example, is beyond their reach and
reason. This particular issue doesnt have a
simple ?x. What was left o? the list? Many
industry insiders grew accustomed to blaming the
bureaucratic morass as their reason for not
developing and pushing out updates to their
devices. However, as far back as 2005 the FDA
began making allowances for security related
patches and updates and this year again issued an
update to this policy with the intent to
streamline the process. Frankly, we cant accuse
the FDA of standing in the way on this
issue. We also omitted the fact that few IoT
devices communicate their data over encrypted
channels. This includes medical