Title: Vox CPaaS functionalities at your fingertips
1Telecom Software VoIP Communication Platforms
Provider
2What is CPaaS?
Redefining the communication landscape
CPaaS is a cloud-communication platform that
supports real-time communication functionalities
viz. voice call, video call and SMS into your web
and mobile applications with minimal time and
effort.
Built on security Vox CPaaS ensures the highest
level of security with encryption of data.
Developer friendly Developers can simply embed
programmable APIs into the apps.
Designed for business transformation Add
real-time communication features to your apps via
APIs.
Proven resiliency Our platform has the ability to
handle data of varying bandwidth across all
endpoints.
Did you know? CPaaS adoption will reach 80 by
2020
3Vox CPaaS functionalities at your fingertips
Simply by integrating our APIs and SDKs into your
applications, you can start real-time
communication with your customers. Vox CPaaS
enhaces your customer experience and
communication strategy at a cheaper cost.
4- Streamline your customer support with Vox CPaaS
- Simplify support executives task by integrating
our APIs
Never miss a call
Simpler faster feedback
Easily scalable
User verification and data privacy
5- The best where your support team works the best
- Build it your way and stay connected with your
customers
All-in-one support
Video support
Vox CPaaS provides all-in-one support solution
voice calls, video and SMS. Based on the way you
want to communicate you can start your
conversation.
Assist your customers over video calls for
installation or demo. The virtual presence of the
engineer will give immense satisfaction to the
customer.
Resolving query
User identification
Voice, SMS and video- all integrated into your
app. Based on customers convenience, you can opt
any method of communication.
Help your customers quickly by verifying their
identity so that you dont have to ask the
details over again.
Upgrade your systemand your quality of service
Get full communication systems via our
programmable APIs for your mobile or desktop apps.
6Security considerations
Go beyond expectations and deliver customer
experiences that protect and empower your
customers.
Secure communication between customer and support
staff
Safe file sharing
All interactions can be recorded and audited
Secure data encryption
Internal authentication among support staff to
use the app
6
7Take your business to the next level
How can Vox CPaaS fuel your business growth?
8Vox CPaaS USPs
High throughput Very high throughput compared to
widely deployed servers in market .
1
Seamless IntegrationSeamless integration with
any platform/protocol and highly customizable
2
3
Binary protocol Binary protocol for lightning
fast communication
4
Myriad applicationsIoT enabled, easy to use,
light weight reliable
9Developer portal, demo Vox offering
- Vox Offering
- APIs SDKs for SMS, voice and video- all
features in one app - APIs and SDKs for individual functionality
- White-label application with CPaaS functionality
- SDK Demos
- Try our Konverz app and get hands-on experience
on Vox CpaaS functionality - Android https//play.google.com/store/apps/det
ails?idcom.cavox.konverz - iOS https//itunes.apple.com/us/app/k
onverz/id1400120880?mt8 - Web https//konverz.vox-cpaas.com/
10Contact Us
sales_at_voxvalley.com www.voxvalley.com 65 6678
7662