Experience with Iot

1
Enhanced Customer Experience with IoT Cloud
2
Why IoT Cloud ?
Connected devices are everywhere to be found
whether in our household or in the offices.
Salesforce consulting companies are looking out
for ways and means - to establish a connection
between the data on the connected devices and the
customer data. Salesforce introduced its
Cloud-based IoT Cloud platform, so as to offer
the opportunity to its clients in better
understanding of the customer data.
3
IoT Cloud - Purpose
Empowering the businesses by proper utilization
of data that resides on the connected devices -
to offer streamlined customer experience.
4
IoT Cloud - Benefits

• Following are some of the benefits
• Security
• Easier Data Collection Process
• Connecting Data to Customer Experience

5
IoT Cloud - Benefits
6
IoT Cloud - Benefits
The event processing engine for the IoT Cloud
ingests almost billions of events per day. The
less technical users need not rely on the data
analysts to understand the data.
7
IoT Cloud - Benefits
There is rule-based approach that is followed
here - using machine learning for updation of IoT
system.
8
IoT Cloud - The Limitations
Following are some of the limitations
9
IoT Cloud - The Limitations
10
IoT Cloud - The Limitations
11
Render the end-to-end Customer Experience
Following are some of the ways to render the end
to end customer experience
12
Render the end-to-end Customer Experience
13
Render the end-to-end Customer Experience
14
THANK
YOU