CRM BPO Global Market Report 2018

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CRM BPO Global Market Report 2018
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Topics Covered

• CRM BPO Global Market Size
• CRM BPO Global Market Trend

CRM BPO Global Market Report 2018
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Introduction-

• CRM BPO is a software that covers a broad set of
  applications designed to help businesses manage
  many of the business processes such as customer
  data, customer interaction, access business
  information and automate sales. CRM BPO includes
  outsourcing of customer relationship management
  services to independent companies.

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Companies covered-

• xxx
• xxx
• xxx
• xxx
• xxx

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Countries Covered

• USA
• China
• Germany
• Brazil
• Japan
• UK
• Spain

• Russia
• France
• Australia
• Italy
• India
• Rest of the world

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CRM BPO Global Market Trend

• Over the past five years, cloud software
  solutions have been gaining acceptance from BPOs
  providing customer relationship management (CRM)
  services. Cloud is a software delivery method
  where a vendor hosts a software application in a
  remote server and customers can access it through
  the internet. Salesforce provides cloud software
  for CRM to BPOs for customer service and support.

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CRM BPO Global Market Size

• Commercial Printing (except Screen And Books)
• Commercial Screen Printing
• Books Printing

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Critical Data Points
Metrics Indicators
Enterprises Facilities, Employees, Consumption, Expenditure
Customers Segmented By Age, Sex, Behaviour, Attitudes
Economics Data Output, Income
Infrastructure Houses, Roads, Schools And Hospitals
Processes Procedures, Transactions, Contracts
Metrics Indicators
Sales Data Market Sales, Sales By Segment
Market Shares Sales Of Leading Competitors
Units Sold Units/ Volumes/ Weights Sales/ Stock
Imports Exports Import And Export Values And Volumes
Production Data Output, Capacity

 
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Across 11 Countries and 5 Regions
Russia
Europe
UK
Germany
France
Italy
Spain
Asia
China
USA
Japan
Middle East Africa
India
Americas
Brazil
Oceania
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