Culture: The Greatest Barrier to Digital Transformation

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Culture The Greatest Barrier to Digital
Transformation
What if THAT CHANGE youre avoiding is the one
that gives you WINGS Synchronizing with the
Era of Digital Transformation, businesses are
fast embarking on a transformative initiative.
The rise of emergent technologies like machine
learning, AI, chatbots, IoT, big data and the
blockchain technology are fundamentally altering
every facet of corporate and social landscape
transforming the established business practices
and operations. However, on a broader
connotation, it extends much beyond technological
evolution, it encompasses strategy, people, and
business processes. Thus, when Technology is seen
as the tool, WE(Humans) are the
engines. Digital businesses like Netflix, Uber,
Airbnb which didnt even exist until 2008 are now
considered as multibillion dollar businesses
created by digital disruption. Netflix expanded
itself across the globe, in less than a decade -
roughly ten times faster than Disney or
Time-Warner did! Enterprises nailing it arent
the ones waiting to see how trends play out but
the ones who foresee what is coming next and
aggressively taking steps towards it. According
to a research by Capgemini, the greatest
barriers that the enterprises are facing in
accelerating the digital transformation doesnt
revolve around the technology itself, but the
cultural change required to extract value from
it.
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• Do you wish to drive change or be driven by it?
  How do you create a culture that serves to
  promote the digital transformation?
• Collaboration not Competition
• The key is to make the most of the man and
  machine collaboration. More importantly, this
  can
• have positive and tangible impact on
  organizations employees- from freeing up their
  time for higher value or to increase
  productivity by making the work more enjoyable.
  Thus, this concept of people and technology
  working symbiotically, and not competitively is
  at the very heart of digital transformation.
• For instance, an elevator giant deployed
  Microsofts HoloLens to assist the elevator
  engineers/technicians at work. The technicians
  can always connect to their experts who can show
  them what to do if they are connected via
  HoloLens which makes their jobs easier.
• Embracing fear in an organization
• Holding on to the notorious L word Legacy is
  holding organizations back from flourishing. The
• millennials have a very distinct mindset in
  comparison to digital latecomers in their
  attitude towards respect for hierarchical
  organization structures, their comfort with
  technologies, attitude towards privacy and
  adherence to regulations. Organizations need to
  redefine their core people ideologies to live up
  to the expectations of the smart phone
  generation. The desired employee attributes
  today are shifting to innovation, adaptability
  and learnability former one being skills,
  experience and execution abilities. However, the
  greatest barrier to the legacy system is time
  and efforts required to make changes in the
  long-established companies with several
  generations of IT systems with restricted
  enterprise-wide integration.
• It is very important to shift the ethos to a
  shared struggle where mistakes are unavoidable,
  and your team mates and organization have your
  back. By creating a surrounding where the
  employees can freely voice their concerns,
  feedbacks and collaborate with technology, we can
  likely create a culture where fear is
  recognized, sensitively tackled and ultimately
  overcome.
• Embracing fear promotes open culture,
  facilitating employee partnerships and here
  technology can be viewed to enhance and advance
  human motives.
• Demonstrating value of the strategy/ethics/structu
  re/ in an organization
• Innovation isnt something that is made and
  handed over to different people. It is something
  that
• evolves in a process of discussion and
  experimentation. Although, the vision and
  strategy may be built-in the board room but
  conclusively, it must be driven from ground to
  the top for it to

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• succeed for longer term. Precisely, that means
  providing employees with required time and
  resources to test, develop and report new ways of
  working on real scenarios.
• Generating a deeper sense of involvement in the
  transformation journey amongst the employees is
  highly essential to make them feel more involved
  and valued in an organization, they are more
  likely to adopt the mindset of why wouldnt we?
  than why should we? which would push them
  confidently to try something new which will in
  turn improve their tasks and performance.
• Living Agile
• In digital age, agile and adaptive technology
  infrastructure and systems are critical enablers.
  To invade this digital shift, organizations must
  consider swapping the conventional command and
  control structures in favor of agile approach
  that will distribute decision-making.
  Organizations, today, needs to thoroughly
  evaluate their portfolio of IT infrastructure and
  systems to develop the right architectural
  blueprint for a digital enterprise.
• Back in 2014, the UK based train operating giant
  made cumulative losses of 6 million. By
  engaging and communicating better with its
  workforce deploying and using tools like
  Microsoft Office 365, creating a SharePoint
  repository, they have become more agile in their
  thinking and have transformed to a thriving
  company from being a loss-making one.
• Respecting your Ecosystem
• Regardless of the size of the organization, it is
  crucial to understand the political, ethical,
• regulatory and stakeholder ecosystems in which
  new technologies will operate because that will
  help us evaluate how and where to implement them.
  It is not possible to create an agile digital
  culture in silos rather it should be sought
  holistically, covering all the components-internal
  and external.
• Conclusion
• Just as the caterpillar sheds its cocoon to
  spring as a butterfly, organizations need to shed
  the
• burden of the legacy processes, people,
  strategies along with the technologies to emerge
  as a digital enterprise. The digital
  transformation is neither an instant procedure
  nor is painless one, but is very crucial for the
  long-term sustainability and survival of the
  organization.
• Allow us to assist you in your digital
  transformation journey ahead, get in touch with
  us at inquiry_at_cygnetinfotech.com