Telephone Do’s

1
Telephone Dos
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2
Dont let it ring more than 3 times.   Answer
with a positive greeting.
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3
Give your name and organization.   Words should
be enunciated and said slow.
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4
If someone must be put on hold, ask for
permission first.   Give him on her the option to
leave a voicemail message.
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5
When a caller is speaking, listen without
interruptions.   Ask the persons name before
transferring the call.
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6
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