Healthcare reputation management. How is this done? - PowerPoint PPT Presentation

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Healthcare reputation management. How is this done?

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Every institution is doing one or other type of reputation management. Meaning that they are making sure that they know what clients or patients are thinking about the institution. This is the same for any medical institution. But, the one question that many people are asking is how is this going to get done. How are you going to do healthcare reputation management, if not all your patients are willing to fill in a survey? With all these information, you will understand better how this is going to be done, and why the healthcare is gathering all this information. For more details don’t forget to visit at : – PowerPoint PPT presentation

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Title: Healthcare reputation management. How is this done?


1
Welcome To PatientTrak
2
Healthcare reputation management. How is this
done?
  • Every institution is doing one or other type of
    reputation management. Meaning that they are
    making sure that they know what clients or
    patients are thinking about the institution.
  • This is the same for any medical institution.

3
  • But, the one question that many people are asking
    is how is this going to get done.
  • How are you going to do healthcare reputation
    management, if not all your patients are willing
    to fill in a survey?
  • With all these information, you will understand
    better how this is going to be done, and why the
    healthcare is gathering all this information.

4
What is medical online reputation management?
  • It is important to make sure that you know what
    is medical online reputation management.
  • There are a couple of people that are aware of
    this type of management. However, there are still
    many people that dont have a clue about it.
  • And, therefore, they dont think that it is
    important to give the medical institution an
    honest survey and review.

5
  • The medical online reputation management is where
    you are basically writing or reading what
    patients have thought about the medical
    institution.
  • This is assisting other patients to decide if
    this is something that they should consider.
  • For those that still dont understand what this
    is, it is basically a site where you can read and
    write reviews to ensure that the medical team
    knows what you are thinking about them and how
    they can change to become better.

6
Why is this something serious to consider?
  • This is something serious for so many reasons.
    The first reason is you are going to leave a
    family member in the care of the healthcare
    institution.
  • And, you want to make sure that you are able to
    know for sure that this is a great place and that
    your family member will be in good hands.

7
  • This is also a place where you can tell the truth
    about the service you received from the
    healthcare facility and if you are able to
    recommend the facility to others or not.

8
How is this getting done
  • With physician online reputation management, it
    is really simple to get it done.
  • With the latest technology, the internet, and the
    right software, it is possible to get all the
    information you need for your patients.
  • And, this is why it is so simple for you to go
    online and to read about the reputation of a
    certain medical facility.

9
  • This is the only way that you can make sure that
    you are going to get the best information about a
    medical institution and be able to write a review
    for the reputation management.

10
What about doctor rating reviews?
  • Doctor rating reviews are the same as the medical
    reviews. The only difference is that this is only
    for a medical practice and not a whole medical
    institution.
  • It is still important to consider writing the
    truth so that other patients can know if this is
    a good doctor or not.

11
  • Doctors are still using this information to
    improve their service and to make sure that the
    patient's experience is as calming as possible.
  • Tips when you consider to use this reputation
    management in your private clinic or doctors
    office

12
  • When you are managing a medical facility or you
    are a medical doctor considering using the
    healthcare reputation management software, then
    you need to remember these things.
  • You should read the reviews and surveys and make
    sure that you improve on them. Answering them can
    also be a good thing.

13
  • Making sure that your patients know about the
    surveys and the importance for them to fill them
    in, will ensure that you are getting more success
    out of it.
  • Dont feel like these reviews are too personal
    and take it personally. This is just a way that
    you can make sure that your practice is perfect
    and that you are going to get more patients than
    before.

14
  • These days, it is important to know more about
    the medical online reputation management. This is
    so that you can know that your patients are going
    to be happy. And, if you are a patient, that you
    know that you can assist someone else in making
    the right decision to visit the medical facility
    or not.
  • For updated information, please visit
    www.patienttrak.net/healthcare-online-reputation-m
    anagement
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