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What is intercultural communication Explain

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Title: What is intercultural communication Explain


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Business Communication info_at_casestudyhelp.in91
94220-28822
2
  • Business Communication
  •  
  • CASE STUDY (20 Marks)
  • Multicultural Communication in
    Organizations is a concentration in the program
    MA in International Business Communication, MA
    IBC. The MA IBC is also offered with the
    concentration Intercultural Marketing. The
    workforce in multicultural organizations includes
    employees of varied backgrounds, cultures and
    professions. At the same time the different
    cultures and identities are continuously produced
    and reproduced through interaction. In the MCO
    program you will learn to handle the identities,
    differences and cultural challenges found in
    multicultural organizations. Theories include
    organizational culture, diversity management,
    identity and network theory, organizational
    actors (such as stakeholders and subcultures) and
    organizational change all from an intercultural
    perspective.

3
  • You will gain a profound understanding of
    the way decisions, results and procedures are
    shaped and communicated in and between
    organizations and work groups as well as a
    profound understanding of the role of power,
    influence, motivation and interpersonal relations
    - all sustained by communication. As an example
    you will work with relationship management and
    learn how to communicate with employees with
    different backgrounds (nationality, professions,
    age, gender etc.). Focus is mainly on internal
    communication in multicultural organizations, but
    you will also work with topics within external
    communication such as B2B negotiation, press
    releases, knowledge exchange between companies,
    PR and CSR. Based on major theories of
    organizational communication you will learn how
    to develop and implement communication strategies
    in multicultural organizations. You will learn to
    communicate, negotiate and mediate successfully
    across different national and professional
    cultures e.g. how to communicate sensitive
    information between employees in the
    multicultural and dispersed organization.

4
  • You will work with theories on
    argumentation, impression management,
    negotiation, crisis communication, decision, and
    intercultural conflict handling. Your skills in
    communication are also trained in practice
    through negotiation cases and simulations e.g.
    how to make an impression at a job interview. You
    will also learn to analyze the intercultural
    communication issues in organizations and to
    translate them into practical problem solving and
    recommendations to management. Knowledge is
    essential to the development and performance of
    organizations. It is created and organized
    through the constant flow of information and
    communication between the people in the
    organization both through formal and informal
    interactions.

5
  • Answer the following question.
  •  
  • Q1. What are multicultural organizations?
    Explain.
  •  
  • Q2. How the knowledge is created in
    organizations? Discuss.
  •  
  • Q3. What are multicultural organizations? Debate.
  •  
  • Q4. What is intercultural communication? Explain

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