What HR problems were evident at the Denver Mint

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GENERAL MANAGEMENTinfo_at_casestudyhelp.in91
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• GENERAL MANAGEMENT
• Q1.Describe how you think new employees
  Mississippi power learn the culture
• Q2.What stack holder might be important to
  Mississippi power ?what concern might each of
  these stack holders have? would these stack
  holder change if there was a disaster to which
  the company had to respond?
• Q3.What could other organization learn from
  Mississippi power about the importance of
  organization culture?

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• Q4.What global attitude do you think would most
  supp ort, promote, and encourage cultural
  awareness? Explain.
• Q5.Would legal-political and economic differences
  play a role as companies design appropriate
  cultural awareness training for employees?
  Explain.
• Q6.Pick one of the countries mentioned in the
  case and do some cultural research on it. What
  did you find out about the culture of that
  country? How might this information affect the
  way a manager in that country plans, organizes,
  leads, and controls?
• Q7. What advice might you give to a manager who
  has little experience globally?

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• Q8.What barriers to communication were evident at
  Voyant? What other communication barriers likely
  existed? Explain.
• Q9.What suggestions presented in the chapter
  might Voyants employees have used to overcome
  communication barriers?
• Q10.Why were the structural changes important to
  the success of the communication changes?
• Q11.Why do you think Ernstrom believes that the
  companys customers are happier than ever before?
  What role do you think communication plays?
• Q12.What HR problems were evident at the Denver
  Mint?

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• Q13.Some businesses use a zero-tolerance
  policyunacceptable and detrimental behavior is
  not tolerated under any circumstances. Is a
  zero-tolerance policy an appropriate response for
  combating sexual harassment? Why or why not?
• Q14.What types of training might you suggest for
  the employees of the Denver Mint? Explain what
  this training should include and how you would
  present it.
• Q15. If you were the superintendent in charge of
  this facility, what steps would you take now that
  a settlement has been reached to ensure that your
  workplace becomes a model workplace?

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• Q16.How might value chain management be useful
  in this type of organizational setting? Explain.
• Q17.Would Productivity measures be important to a
  concert tour? How might productivity be measured
  in this type of organizational setting?

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