BPO Service Global Industry Market - PowerPoint PPT Presentation

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BPO Service Global Industry Market

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Currently BPO is now globally spread and touched almost every field in the market. This is achieved by keeping the average handling time low ensuring cost effectiveness. This strategy enables any business to divert finances and manpower for more opportunities and business development. – PowerPoint PPT presentation

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Title: BPO Service Global Industry Market


1
BPO Service Global Industry Market
  • Expected to Reach the Value Of 163,764 Million
    By 2021.

2
BPO Has Proved To Be The Fastest Growing Sector..!
It has got a great success in its budding stage
due to a lot of factors which ultimately proved
as a boon in growth of any business which include
cost effectiveness, off shore or near shore
processing facilities, saving in manpower and
also time difference.
This strategy enables any business to divert
finances and manpower for more opportunities and
business development.
3
BPO Has Proved To Be A Potential Source Of Revenue
Currently BPO is now globally spread and touched
almost every field in the market. This is
achieved by keeping the average handling time low
ensuring cost effectiveness.
  • BPO has its own importance in different domains-
  • Customer Care
  • Finances / Insurance Industry
  • Human Resources
  • Supply Chain
  • Research
  • Medico-legal Industry
  • Back And Front Office
  • Sales, Marketing And Other Services.

4
Country Having Very Big Advantage In BPO Industry
  • Top 10 Countries for Outsourcing Business a very
    big advantage in BPO industry
  • India
  • China
  • Malaysia
  • Thailand
  • Brazil
  • Indonesia
  • Bulgaria
  • Philippines
  • Chile
  • 10. Japan

5
Variety of Services for Diverse Business Processes
  • BPO industry offer services including-
  • Customer Support Call Center
  • B2B Lead Generation Call Center
  • Debit Collection Call Center
  • Email Chat Support
  • Document Conversion
  • Data Document Processing
  • Medico-Legal Summarization
  • CRM Support

6
Variety of Services for Diverse Business Processes
BPO sector of ITCube Solutions Pvt Ltd is
multidimensional and one of the leading BPOs with
500 employees. We have B2B processes in
various domains like -
  1. Healthcare
  2. Construction
  3. Insurance
  4. Call scoring
  5. Contact center service

7
ITCube BPO Services Helps in Domain-
  • 1. Healthcare Domain
  • Medical data summarization.
  • Medical record indexing.
  • Reorganization of medical records.
  • 2. Construction Domain
  • Gathering construction details.
  • Documentation related to bidding of construction
    more.
  • 3. Insurance Domain
  • Sorting and analysing claim documents for TPAs.

8
ITCube BPO Services Helps in Domain-
  • 4. Call Scoring
  • Call scoring for lead management
  • Analytics for real estate industry
  • 5. Contact Center Service
  • Direct terminations available in 34 countries
  • 24x7 Service Desk

9
Organizational Focus-
ITCube focuses on building a sustainable
competitive advantage in IT ITES management for
mid-size companies. The firm supplements clients
resources by implementing an efficient
globalization strategy that allows the client to
realize operating efficiencies through improved
software and/or streamlined measures.
ITCube successfully brings a measure of
performance reporting to multiple areas of the
company that are often traditionally thought to
be support functions. The level of accountability
offered by such initiatives underscores the
increased focus and operational effectiveness of
a partnership with ITCube.
10
Contact Us-
ITCube Solution BPO / KPO Email-
info_at_itcubebpo.com Phone- 1 (614)
434-2376 10999 Reed Hartman Highway, Suite 134,
Cincinnati, Ohio - 45242, USA
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