Roku Help - PowerPoint PPT Presentation

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Roku Help

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We are here to give the appropriate roku help to all the users of Roku, those who're struggling with technical mess on their streaming device. For more appropriate assistance, you can contact professionals or call us. – PowerPoint PPT presentation

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Title: Roku Help


1
Roku Help
  • For More Information
  • Call Toll Free At - 1-888-416-0142
  • Visit Our Website
  • https//www.rokucodeactivation.xyz

2
How to solve Roku issues that occur frequently?
  • While using Roku, you might face many different
    problems that might disrupt the entertainment. If
    you are also facing such problems, then go
    through the following module that is designed to
    provide a solution for all those problems.

Roku Com Link
3
  • Many of us find different problems with Roku
    boxes like sometimes we are not able to connect
    our box with the internet, the picture quality is
    not okay, blue/black screen issues, remote not
    working, etc. These all problems have different
    reasons behind them thus here we will know the
    cause of these errors with a solution to overcome
    them.

www Roku Com Link
4
Below are some Roku issues with their solution
  • 1. Unable to connect to Wi-Fi Sometimes you
    might not be able to get connected to your Wi-Fi
  • It may occur both with wired and hard wired
    connection.

Roku Link
5
  • Solution If using a wired connection then,
    verify that the Ethernet cable you are using for
    the internet is properly connected. Try to power
    cycle the device i.e. remove the power cord, wait
    for 20 seconds then plug it back in.

Roku Com
6
  • If using a wireless connection then verify that
    your sign in details i.e. internet network name
    and password are correct. Check if you are within
    the appropriate range of Wi-Fi that might be
    required to connect to Wi-Fi. Verify the IP
    setup. Make sure that it should be on Auto
    obtaining of IP this will help you to get
    connected to your Wi-Fi automatically.

7
  • Degraded Picture quality While watching your
    shows you might notice that the picture quality
    is not much good as it usually used to be. It
    usually happens due to slow internet connection
    or intermittent internet connection.

Roku Help
8
  • Solution If using a wired connection do a speed
    test to verify the speed of your internet. Verify
    that Ethernet cable is tightly connecting to the
    device.

9
  • If using a wireless connection then ensure that
    you are within a good range of your Wi-Fi. Try to
    disconnect all the other equipments that are
    using the same Wi-Fi network leading to slow
    speed by sharing the internet speed.

10
  • 3. Remote not working Sometimes you might not be
    able to change channels, adjust volume or power
    on off with your remote. It might occur due to
    the old remote battery, or because you have not
    completed the pairing procedure of remote.

www Support Roku Com
11
  • Solution Check your battery if they have
    discharged then get the new one and replace it.
    If the remote is not pairing, then go through the
    remote pairing settings. On the battery, there is
    a black button for pairing. Press if for few
    seconds. The light will flash up with a dialog
    box to pair the remote. Now, follow the
    instructions guide of that dialog box which will
    lead to pair up your remote with the Roku box.
    Still if the remote does not work properly then
    power cycle the device and the remote. Bring out
    the cells of remote and disconnect the box from
    the power cord. Wait for 20 seconds. Not put them
    back to place. Now again press the same black
    button on the battery for dialog box for remote
    pairing. Repeat the same procedure. Now, verify
    whether the remote has started to work or not.

12
  • 4. Unable to run some applications on your
    device You might find that some applications
    might not run properly on your device, they might
    hang your system. You may think that its your
    system or Roku thats creating the problem but in
    fact, it is the application itself thats
    creating the issue.

Roku HDCP Unauthorized Content Disabled
13
  • Solution Restart the application. Make sure you
    have the latest version of that app. Verify the
    time and date of your device, ensure it is
    correct and matches with the time and date on
    that app. Its better to change the time and date
    settings to Auto update date time.

14
  • 5. Unable to update device applications
    Sometimes when you will try to update some
    applications, you would not be able to do so. It
    might be due to the firewall that will restrict
    the connection for updating of applications and
    give you a particular error statement.

www Roku Com Support
15
  • Solution You should disable your firewall
    settings. Go to the setting of your router and
    connect to an IP 192.168.1.1. Go to Firewall,
    select turn-off.
  • So, these were few problems that used to occur
    with the Roku box and thats how we handle them.

16
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