Troubleshooting Roku com link Activation Issues - PowerPoint PPT Presentation

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Troubleshooting Roku com link Activation Issues

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While activating your Roku device or channels, you might face some of the issues. So, don’t worry we have come up with a small guide that will help you in troubleshooting the Roku Com Link activation issues at home. – PowerPoint PPT presentation

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Provided by: Rokucom-support
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Title: Troubleshooting Roku com link Activation Issues


1
Troubleshooting Roku com link Activation Issues
  • www.rokucomsupport.com
  • Call Toll Free 1-844-305-0087

2
Roku com support
  • We assist our customers in getting the best Roku
    setup, Roku activation link code service and
    other Roku services through our in-depth
    knowledge and significant experience. We are
    prompt and concise with our technical support, so
    that customers dont have to spend hours and
    hours sorting the issues that befall their Roku
    devices.

3
Introduction
  • Roku is a wonderful device that lets you stream
    unlimited content of your choice. Before you
    start using the device you need to activate it
    and also you need to activate your channels of
    Roku.
  • While doing this if you encounter any issue so
    here are the some of the troubleshooting steps
    that you can follow if you encounter any issue

4
Preventing Unauthorized Usage
  • There is a payment which is linked to your Roku
    account so that you can buy subscriptions for the
    channels or rent the channels or any other
    purchases from Roku channel store. But anyone can
    make purchases if he or she knows the details of
    your Roku account.
  • Even anyone can hack your account. You can
    prevent this by creating aa PIN which is a
    Personal Identification number.

5
  • Once you have created a PIN, then it will be
    necessary to enter this if you want to make any
    purchases with the Roku Channel Store. For
    creating the PIN follow these steps
  • Go to my Roku com on your tablet or smartphone.
  • Login to your Roku account if you are not already
    logged in.
  • Under the option of PIN preference, select the
    option of update.
  • Select the PIN preference from these three
    choices-Always require a PIN to make purchases
    and to add items from the Channel Store, always
    require a PIN to make purchases, and A PIN is not
    required to make any purchase or add any item
    from the Channel Store.
  • If you select from either of first two options,
    then you will be prompted for creating a PIN. You
    will need to enter a 4-digit number in the PIN
    and select the option of verify PIN for
    confirmation.
  • If you already have any PIN, then enter that PIN
    in verify PIN field.

6
Entering Invalid PIN at the time of signing up
  • Roku devices access the Roku channel store for
    adding new channels. Some channels are free and
    some need subscription just like Sling TY and
    Hulu.
  • You can also be asked for entering a PIN while
    signing up for these channels. If your Roku
    account need PIN for making purchases then you
    will need a PIN while signing up for these
    channels.
  • If you see an error message Invalid PIN code
    after entering your PIN, then try to enter it for
    second time. If the message still comes, then
    there are chances that your Roku device has been
    affected by a service issue that will be resolved
    soon.

7
Further Steps
  1. But for completing the sign-up process before the
    permanent solution arrives, you will need to
    configure your Roku account temporary so that you
    will not any PIN for making purchases.
  2. For doing this access the option of preferences
    and settings on your Roku account and select the
    option of A PIN is not required to make any
    purchase or add any item from the Channel Store
    for your PIN preference.
  3. Save all the changes and return to your Roku
    device and complete the process of sign up. When
    the process is finished, go again to the
    preferences and settings and configure your
    account to require a PIN for making purchases.
  4. So, these were the issues that you can encounter
    while activating Roku com link and by following
    the above-mentioned troubleshooting steps.

8
Got any queries ? Contact us
  • For further information and Roku help
  • www.rokucomsupport.com
  • Call Toll Free 1-844-305-0087
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