What is Unified Communications

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Unified communications platform is the next big
change coming to organizations. It is changing
the way organizations used to work and there is a
huge impact on organizational productivity when
these tools are applied to an organization.
Unified communication in business is playing a
pivotal role in organizational changes and
resource optimization.
There is a widespread adoption spree of various
unified communication tools in all types of
organizations small and big. For a large
organization it is a necessity, for a small
organization it makes them future ready and they
can scale up at any point of time without any
issues with communications. Part 1 What is
Unified Communications? Unified communications
is an emerging technology which brings all kinds
of communications. Namely, calls, mails, video
calls, conferences, etc. to a single platform.
Added to it, the unified communications platforms
try to make the communications device
independent or provide separate applications for
all platforms. A person can attend a meeting
using his mobile while the person he is meeting
is on a desktop. Part 2 What are the Key
Benefits of Unified Communications? There are
three key benefits of the unified communications
platform.
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• Enhanced Accountability and Transparency
• When all communications are on a single channel,
  there is no question that someone can deny that
  they did not check their email or instant
  messenger. It's all there on a single platform
  and no one can deny or accuse someone for any
  kind of communication gap.
• The series of communications is time lined,
  recorded and available at all times.
• Increased Productivity
• Where there is a trail of communications, there
  is an increase in the productivity of the
  employees and an improvement in organizational
  performance. People always find them accountable
  and try to perform at their best.
• Cost Cutting
• Having multiple platforms for communication means
  multiple bills at multiple facilities of the
  organization. Unified communication tools bring
  them to a single bill for all facilities and
  reduce the communication expenditure to a great
  extent.

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• HD Video Conferencing
• Now your employees can video conference with each
  other across different offices which might be
  spread across different continents using HD video
  conferencing. Multiple personnel from different
  offices can sit together and work on a project
  from different offices.
• HD Voice
• The HD voice platforms provide your organization
  an edge over the competitors. The HD voice
  ensures that every word your employees speak
  among themselves or with the customers is
  conveyed properly with no disturbance.
• Group Resource Sharing

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• Now your employee can send a media file like a
  photograph, a video or a document to as many
  employees he wants to send it to. With a click of
  a button, he can broadcast the message to the
  intended recipients. A much awaited feature that
  most instant messengers lacked.
• Part 4 (Optional) How is Unified Communication
  Platforms Different froma High End VOIP EPBAX
  System?
• A unified communication platform performs all
  features of a high end VOIP EPBAX system along
  with some extraordinary features that set it
  apart. Here are two of the features that will
  help you understand the difference between a high
  end VOIP EPBAX and a Unified Communication
  platform.
• Device Independent
• In a VOIP system there are devices like special
  handsets which are the only medium of
  communication. If one needs to connect with the
  network, they will need access to one of those
  devices. However, Unified communication is a
  breed apart that one can connect with the
  network using an app on any popular smartphone
  platforms like Android and iOS.
• Accountability
• On a unified communication platform there is a
  transparent logging system which records all the
  messages communicated between the two personnel.
  It is a great security tool and brings in great
  accountability among the employees. VOIP has a
  logging system which can only be accessed by the
  administrators of the network, which causes a
  lack of transparency among the employees.
• Therere some organizations that cant afford
  above-mentioned solutions from bigshots. But
  fortunately, now the new ventures in the domain
  like ezTalks emerge with the times that also
  offer professional unified communication platform
  at an affordable investment. You can visit here
  to learn how ezTalks (video conferencing
  software) works.

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t-is-unified-communications.html
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