Title: 7 Interesting Facts about Answering Service
17 Interesting Facts about Answering Service
www.answeringservicecare.net
2An answering service is designed to help you
control your call volume and to answer phones in
a timely manner. Here are seven interesting
facts about answering service which you need to
know.
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3- 75 of customers believe that calling on the
phone is the most effective way of getting a
quick response - By the year 2020, customer experience will
overtake price and product as the key brand
differentiator.
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4- 82 of consumers say the number one factor that
leads to a great customer service experience is
having their issues resolved quickly. - 71 of customer revealed that due to a bad
customer service experience they had ended their
business relation with that particular company.
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5- 70 of buying experiences are based on how the
customer feels they are being treated. - Research shows that 67 of customers reported
that they have hung up the phone out of
frustration because they could not talk to a real
person. - 55 of consumers say they would pay more for a
better customer experience.
www.answeringservicecare.net
6For more details Visit http//www.answeringservice
care.net or call 800.430.6511.
Answering Service Care 777 South State Road
7 Margate, FL, 33068 800-430-6511