7 Interesting Facts about Answering Service

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7 Interesting Facts about Answering Service
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An answering service is designed to help you
control your call volume and to answer phones in
a timely manner. Here are seven interesting
facts about answering service which you need to
know.
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• 75 of customers believe that calling on the
  phone is the most effective way of getting a
  quick response
• By the year 2020, customer experience will
  overtake price and product as the key brand
  differentiator.

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• 82 of consumers say the number one factor that
  leads to a great customer service experience is
  having their issues resolved quickly.
• 71 of customer revealed that due to a bad
  customer service experience they had ended their
  business relation with that particular company.

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• 70 of buying experiences are based on how the
  customer feels they are being treated.
• Research shows that 67 of customers reported
  that they have hung up the phone out of
  frustration because they could not talk to a real
  person.
• 55 of consumers say they would pay more for a
  better customer experience.

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For more details Visit http//www.answeringservice
care.net or call 800.430.6511.
Answering Service Care 777 South State Road
7 Margate, FL, 33068 800-430-6511