Title: HTT 250 GENIUS Successful Learning/htt250genius.com
1HTT 250 GENIUS Successful Learning/htt250genius.co
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2 HTT 250 Entire Course FOR MORE CLASSES
VISIT www.htt250genius.com HTT 250 Week 1
Assignment Organization Chart Hotel Front Office
HTT 250 Week 1 Check Point Total Quality
Management HTT 250 Week 1 Check Point Lodging
Properties HTT 250 Week 2 Check Point Hotel
Price Comparison HTT 250 Week 2 DQs HTT 250
Week 3 Check Point Average Daily Rate HTT 250
Week 3 Assignment Revenue Management HTT 250 Week
4 Check Point Front Office FAQs HTT 250 Week 4
DQs HTT 250 Week 5 Assignment Night Audit
Application
3 HTT 250 Week 1 Assignment Organization Chart
Hotel Front Office FOR MORE CLASSES
VISIT www.htt250genius.com Answer the following
questions in 700 to 1,050 words How is a front
office important to a hotel? Which department is
most important to the success of the front office
and why? How might the front office in a small-
or medium-size hotel differ from the front office
in a large-size hotel? What front office
functions do all three sized properties
share? Compare the duties of the front offices of
a roadside budget motel and a center-city luxury
hotel. What commonalities do these front offices
share? What are the most obvious differences? You
may use actual hotels as examples in your paper
4HTT 250 Week 1 Check Point Lodging Properties FOR
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Point Lodging Properties Resource Ch. 1 of Hotel
Front Office Management Answer the following
questions in 200 to 300 words What are the
different types of lodging properties? Why are
there so many different types? Why has the
industry moved to all of these types and brands?
Is it working? Why would an individual choose one
lodging property over another?
5 HTT 250 Week 1 Check Point Total Quality
Management FOR MORE CLASSES VISIT www.htt250genius
.com Resource Ch. 3 of Hotel Front Office
Management Read Case Study 301 on pp. 9192 of
the text. Assume you are the front office manager
for a full-service hotel. Analyze the situation
and discuss solutions for improving communication
between departments in your hotel. Follow the
questions at the end of the case study. Write a
200- to 300-word response.
6 HTT 250 Week 2 Check Point Hotel Price
Comparison FOR MORE CLASSES VISIT www.htt250genius
.com This Check Point is based off of
Discussion Question 2. Resource Appendix E and
travel and hotel Web sites Visit the hotels Web
site and research its prices, in addition to the
two to three travel booking Web sites you
researched. Then, call the hotel for their best
rate for your dates of travel. Most hotels have
toll-free reservation lines. Complete Appendix E
to compare your research. Answer the following
questions in 200 to 300 words Did the hotels
Web site or front desk management offer you a
cheaper rate than independent travel Web
sites? Which provider would you book the hotel
throughan independent Web site, the hotels Web
site, or over the telephoneand why?
7 HTT 250 Week 2 DQs FOR MORE CLASSES
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8 HTT 250 Week 3 Assignment Revenue Management FOR
MORE CLASSES VISIT www.htt250genius.com Assignme
nt Revenue Management Resources Ch. 6, the
Yield formula on p. 172 (Ch. 6), and Scenarios 1,
2, 3 on p. 179 (Ch. 6) of Hotel Front Office
Management Begin this assignment by answering
the following question How is yield management,
or revenue management, used in the hotel
industry? Complete the following three
scenarios on p. 179 of the text. For Scenario
1, use the formula provided on p. 172 of the
text. Show your work in a Microsoft Word
document. For Scenario 2, design your plan in
200 to 300 words. For Scenario 3, defend your
decision in 200 to 300 words. Conclude your
assignment with your thoughts on the use of yield
or revenue management in the hotel industry.
Structure your assignment similar to the
following o Introduction o Scenario 1 o Scenario
2 o Scenario 3
9 HTT 250 Week 3 Check Point Average Daily Rate FOR
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Ch. 6 of Hotel Front Office Management Assume
you are a hotel front office manager. Consult Ch.
6 for details about duties of the front office
manager. In 200 to 300 words, answer the
following questions What tools do you possess to
develop a higher average daily rate (ADR)? Do you
favor higher occupancy or a higher rate? What
strategies would you employ to achieve higher
occupancy or a higher rate?
10 HTT 250 Week 4 Check Point Front Office FAQs
FOR MORE CLASSES VISIT www.htt250genius.com Re
sources Ch. 7, 8, 9 of Hotel Front Office
Management Create a frequently asked questions
(FAQs) list for your front office employees on
how to deal with hectic check in and out
situations as well as with guests who claim their
bills are wrong. Include at least five FAQs
your staff might ask and provide answers to those
in the list. It may be helpful to provide
scenarios and suggested steps to improve the
situation in the answers. Write a 200- to
300-word response
11 HTT 250 Week 4 DQs FOR MORE CLASSES
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12 HTT 250 Week 5 Assignment Night Audit
Application FOR MORE CLASSES VISIT www.htt250geniu
s.com Resources Ch. 10 of Hotel Front Office
Management Analyze Hotel Affluents Wednesday
Night Audit in Appendix F. Answer the following
questions In which categories is the hotel
closest to reaching its goals? In which
categories is it the furthest? What challenges or
issues may be affecting the areas where the hotel
is not meeting goals? What would you do as the
hotel front office manager to address these
issues? As a front office manager, why must you
know how to perform a night audit?
13 HTT 250 Week 5 Check Point Night Audit FOR MORE
CLASSES VISIT www.htt250genius.com Resource
Ch. 10 of Hotel Front Office Management Answer
the following questions in 200 to 300 words Why
is the night audit important? Why does a hotel
need to keep track of its financial transactions
each day? How has the process of the night audit
changed over time?
14 HTT 250 Week 6 Check Point Service Management
Program FOR MORE CLASSES VISIT www.htt250genius.co
m Read Case Study 1101 on pp. 332333 of the
text. Answer the question at the end of the case
study. Describe two creative ways to present a
service management program to persuade manager
buy-in. Write a 200- to 300- word response
15 HTT 250 Week 6 DQs FOR MORE CLASSES
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16 HTT 250 Week 7 Assignment Motivation Theories FOR
MORE CLASSES VISIT www.htt250genius.com Your
hotel front office has enthusiastic, motivated
employees, but also has unenthusiastic, obstinate
employees. You are concerned that the level of
hospitality is suffering. Resources Ch. 13 of
Hotel Front Office Management Answer the
following questions based on the scenario What
motivation theories would you apply as front
office manager? Would you use the same
application for everyone? Why or why not? What
programs would you implement to continue to
motivate your enthusiastic employees and increase
motivation among your less-enthusiastic
employees? Incorporate your answers and create a
brief training strategy explaining that
hospitality is the first priority. Include an
introduction and conclusion to your assignment
17 HTT 250 Week 7 Check Point In-house Sales FOR
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Ch. 13 of Hotel Front Office Management Answer
the following questions in 200 to 300 words What
role does the hotel front office have in
promoting other hotel services? Who would you
include in a brainstorming session to address
improving the point-of-sale office? What ideas do
you have for improving the point of sale
office? How can front office sales increase the
hotels bottom line?
18 HTT 250 Week 8 Check Point Hotel Security FOR
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Ch. 14 and the CPTED guidelines on p. 383 in
Ch. 14 of Hotel Front Office Management Select a
small, medium, or large lodging property. As
director of security, choose three key areas to
focus on to improve security while remaining
within your budget. Review the CPTED areas on p.
383 of the text and prioritize three areas you
think are most important. Discuss, in 200 to 300
words, what you would implement for your hotel.
You must explain your decision.
19 HTT 250 Week 8 DQs FOR MORE CLASSES
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20 HTT 250 Week 9 Final Project Appendix B C D FOR
MORE CLASSES VISIT www.htt250genius.com A Day
in the Life of a Hotel Front Office Manager As
the front desk manager for a large hotel with
conference space and ballrooms, most of your days
are busy however, today is particularly busy.
Your hours are normally 5 a.m. to 5 p.m. but
sometimes you stay late if there are situations
that require your attention. All week you have
been anticipating and planning for the busy
upcoming holiday weekend. Two major events are
happening the county health inspectors semi
annual visit to your kitchen and restaurant, and
the wedding reception of the governors daughter.
Additionally, minor problems always occur for
which you must be prepared. Upon arriving at work
Friday at 5 a.m., you are greeted with a memo
from the night auditor describing the problems
that occurred after you left work on
Thursday. You must rectify the previous days
issues and prepare for the health inspectors
visit, and then wedding reception of the
governors daughter. You also have daily tasks
that must be addressed. After settling into work,
you are informed that the credit-card processing
machine is down and that one of the hotels
washing machines in the laundry room has
overflowed, causing a minor flood in the basement
and temporarily delaying the availability of
clean linens
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