Software Customer Training (1) - PowerPoint PPT Presentation

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Software Customer Training (1)

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Software Customer Training is the fastest way to build a customer training business. We help software companies grow with better customer training. For more information visit – PowerPoint PPT presentation

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Title: Software Customer Training (1)


1
Software Customer Training
Made Quick And Easy
https//softwarecustomertraining.com/
2
How it Works- The Software Customer Training
team has developed a unique, enterprise level
eCommerce and business learning and training
management system. It is designed so that anyone
can successfully use it without any special IT
configurations or complicated and expensive
hardware setup. We spent over 10 years perfecting
this system and have 650 companies worldwide who
we are proud to say have earned their business
month in, month out.
https//softwarecustomertraining.com/
3
Software Customer Training
  • We can help
  • We understand. It can be paralyzing with so many
    decisions to make. Heres what we suggest.
    Whether youre implementing customer training,
    employee training or something in between, we can
    help.
  • Create and Launch quick product Get one of the
    most powerful extended enterprise learning
    management platforms complete with APIs,
    SSO,authoring, quizzing, surveys, discussion
    boards, training paths and more.
  • Digital Training Ecommerce
  • Whether youre looking to train staff,
    educate users,
  • develop lasting customer relations or just
    take over the
  • world of digital ecommerce, we have the best
    enterprise-
  • level ecommerce platform for you.

https//softwarecustomertraining.com/
4
https//softwarecustomertraining.com/
5
Software Customer Training
https//softwarecustomertraining.com/
6
Importance of Service
  • Maintains qualified products / services
  • Achieves high service standards
  • Provides information for new comers
  • Refreshes memory of old employees
  • Achieves learning about new things technology,
    products / service delivery
  • Reduces mistakes - minimizing costs
  • Opportunity for staff to feedback / suggest
    improvements
  • Improves communication relationships - better
    teamwork

https//softwarecustomertraining.com/
7
Benefits of Service
  • Most training is targeted to ensure trainees
    learn something they apply to their job.

https//softwarecustomertraining.com/
8
https//softwarecustomertraining.com/
9
Five Principles of Service
  • Participation involve trainees, learn by doing
  • Repetition repeat ideas concepts to help
    people learn
  • Relevance learn better when material is
    meaningful and related
  • Transference to real world using simulations
  • Feedback ask for it and adjust training
    methods to audience.

https//softwarecustomertraining.com/
10
Nine Steps in the Service Process
  1. Assessing training needs
  2. Preparing training plan
  3. Specifying training objectives
  4. Designing the training program(s)
  5. Selecting the instructional methods
  6. Completing the training plan
  7. Implementing the training program
  8. Evaluating the training
  9. Planning future training

https//softwarecustomertraining.com/
11
Software Customer Training
CONTACT US
https//softwarecustomertraining.com/
Made Quick And Easy
https//softwarecustomertraining.com/
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