Troubleshoot Streaming Media Issues In Roku - PowerPoint PPT Presentation

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Troubleshoot Streaming Media Issues In Roku

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Four common problems, which have brought Roku device to a stand-still have been discussed in this Presentation. Not just the problems, but the solutions are also being discussed here, so read the information very carefully. – PowerPoint PPT presentation

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Title: Troubleshoot Streaming Media Issues In Roku


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Troubleshoot Streaming Media Issues In Roku
www.rokucomsupport.com
Call TOLL FREE 1-855-293-0942
2
ROKU com support
  • We assist our customers in getting the best Roku
    setup, Roku activation link code service and
    other Roku services through our in-depth
    knowledge and significant experience. We are
    prompt and concise with our technical support, so
    that customers dont have to spend hours and
    hours sorting the issues that befall their Roku
    devices.

3
Introduction
  • Roku is undoubtedly one of the most versatile
    media streamers in the world today. You can use
    Roku to watch the best online content, and you
    can also watch content that is stored in your
    local storage devices.
  • The biggest USP of Roku player is its ability to
    play top-class content on the big TV screen.
    There are thousands of channels available on Roku
    platform, which you can have access to. In those
    channels, there are a countless number of
    world-class content in the form of movies and TV
    shows present, which in my opinion is more than
    sufficient for you.

4
Major Streaming Issues With ROKU DEVICE
  1. Roku doesnt support all local file formats
  2. Unable to stream media from computer to Roku
  3. Video buffers frequently or plays low quality
    videos
  4. Roku getting frozen

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Roku Problem 1 Roku Doesnt Support All Local
File Formats
  • This is one of the major issues in Roku because
    people have files in different formats on their
    smartphones, and when those files are played in
    the Roku, it just cant detect it. Even, Roku
    link cant fix the issue. Formats like MKV, MOV,
    MP4 and WMV are the ones that can be easily
    played in Roku, but what about 3GP? Well, you
    just can play these files. You will have to take
    help from 3rd party sources to play 3GP files.

6
Roku problem 2 Unable to stream media from
computer to roku
  • Well, there isnt any official way to stream
    media from PC to Roku, but you can make use of
    3rd party tool for this purpose. But, make sure
    that you use a reliable 3rd party tool to stream
    content from your computer to Roku. Go to Roku
    com link to find a reliable 3rd party tool to
    stream content from PC to Roku.

7
Roku problem 3 Video Buffers Frequently Or
Plays Low Quality Videos
  • This in my opinion is the biggest issue while
    streaming online videos or files from your local
    drives. This issue occurs when there is a problem
    in the internet connection. To stream content in
    a seamless manner, the speed of the internet
    should be 3 mbps. So, check your internet speed
    and correct it if the speed is slow. There are
    some other things as well, which you have to do
  • Move your Roku device closer to the modem or
    router.
  • If necessary, replace your Roku device.
  • Keep away all other electronic devices such as
    cell phones, cordless phones and more.
  • If possible, you must use wired network, as it is
    more reliable than wireless network.

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Roku problem 4 Roku Getting Frozen
  • This is not a major issue, but it needs to be
    resolved because of the annoyance factor involved
    in it. This issue can be resolved by updating the
    firmware. Also, you will have to update the
    router, if it is not updated. If you are using a
    poorly developed channel, and experiencing issues
    in Roku player, then you will have to switch over
    to some other platform. It has also been observed
    that files in MKV format, so you should convert
    the file into AVI format using format converter.
  • So, these are some of the common issues in Roku
    that you need to fix. You can take the help Roku
    com support provider to fix this issue

9
Got any Queries ? Contact us
  • For further information and Roku help
  • www.rokucomsupport.com
  • Call Toll Free 1-855-293-0942
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