Indian Railway Adopts Digitization of Services you deserve - PowerPoint PPT Presentation

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Indian Railway Adopts Digitization of Services you deserve

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Indian Railways at present have adopted the evolving growth of internet and computerization. Indian Railway Catering and Tourism Corporation Limited (IRCTC) is now online and has adopted digitization through which the passengers can avail infinite facilities from the comfort of home. – PowerPoint PPT presentation

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Title: Indian Railway Adopts Digitization of Services you deserve


1
Indian Railway Adopts Digitization of Services
You Deserve
  • INDIAN RAILWAY HAS GONE DIGITAL

2
Online Facilities Provided By IRCTC
  • Indian Railways at present have adopted the
    evolving growth of internet and computerization.
  • (IRCTC) is now online and has adopted
    digitization through which the passengers can
    avail infinite facilities from the comfort of
    home.

3
1. Online Ticket Booking
  • The IRCTC has transformed the Passenger
    Reservation System (PRS) and now everyone
    can book tickets online with various payment
    modes.

4
2. Online Tatkal Ticket Booking
  • The process of tatkal booking is almost the same.
    The difference is only of the limited timings
    (10AM to 12PM) with a valid ID proof number like
    Aadhar card, Pan Card, Driving License number
    while booking. Now avoid the crowd at stations!
    Go Digital!

5
3. Helpline no. 139
  • Indian railways have launched their helpline
    number 139. Just dial 139 for any query you have
    and the representatives on the other side will
    answer your entire query related to railways. You
    can also SMS your queries on 139 and get an
    instant reply.

6
4. Catering Services
  • Now various e- catering companies have partnered
    with IRCTC to deliver hot and fresh food in
    train. Now food of your choice is served at your
    seat within few clicks, irrespective of the route
    you are travelling.

7
Rail Restro We Care for Your Tastebuds
  • From the varieties of vegetarian dishes to non
    vegetarian dishes and special veg/non-veg
    platters, RailRestro can deliver everything on
    your seat. Just call 8102-888-111 or visit our
    website for online food ordering in train.

8
5. Twitter- A Game of 140 Characters
  • Social media is one of the platforms for
    expressing ones views. Just tweet with your PNR
    and contact details directly to the ministry of
    railways regarding any complaints and get a
    speedy response.

9
6. Book Bedrolls Online
  • Now you can book your bedrolls online
    _at_ irctctourism.com. The bedrolls are provided for
    free in AC 1st class, 2 tier, and 3 tier
    compartments. A minimum fee Rs.25 is charged for
    the Garibrath trains during the booking procedure.

10
7. Other Helpline Numbers 
  1. 1800-111-322 and 182 Security Helpline
  2. 138Coach maintenance and Catering Complaints
  3. 1800-111-139 and 1800-111-321 - For any
    grievances on catering, overcharging price,
    suggestions, quality complaints

11
INDIAN RAILWAY WISHES YOU A HAPPY JOURNEY
12
THANK YOU
Dial 8102-888-111 for fresh food in
train. OR Visit our website railrestro.com for
exciting offers.
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