SpreeCommerce Items Return - PowerPoint PPT Presentation

About This Presentation
Title:

SpreeCommerce Items Return

Description:

Spree items return allows customers to initiate product returns and track return history! – PowerPoint PPT presentation

Number of Views:27
Updated: 16 February 2017
Slides: 22
Provided by: vinsol
Category: Other

less

Transcript and Presenter's Notes

Title: SpreeCommerce Items Return


1
SpreeCommerce Items Return
  • Extension Developed By Vinsol

2
Why allow product returns?
  • Build customer confidence
  • Product expectation mismatch
  • Wrong delivery
  • Defective Item
  • Size issues etc...

3
Spree Items Return
Customer can Initiate returns request Opt for
refund or exchange See return history and
status Admin authorize Return requests
4
Return Products
Only those orders which have been shipped can be
returned
5
New Return Request
6
Return Reason
7
Return History
8
Account Section
Customers can view their returns in My Account gt
Return History section
9
Admin Processes Returns
All return authorizations and Customer returns
are listed under the Returns tab
10
Details of Return request
11
Admin Processes Return
Admin creates a Customer Return against the
orders return authorization.
12
Admin Creates Reimbursement
13
Reimburse amount
Admin can either reimburse or choose to cancel
the reimbursement if the situation calls for it.
14
Customer Return Details
15
(No Transcript)
16
Payment
The refund created due to an item's return is
listed in the Payments
17
Admin Manages Refund Reasons
Admin also has the ability to manage refund
reasons
18
Admin Manages Return Authorization Reasons
19
TODOs
  • Allow admin to
  • Mark if the product is returnable
  • Specify max time to return product
  • Globally
  • Product level

20
Download More...
Download Spree Items Return1 Detailed Article
with Screenshots Spree Commerce Items
Return2 Other Recent Extensions Published By
Vinsol3
1 http//spreecommerce-extensions.com/extensions
/spree-item-returns 2 http//vinsol.com/spreecom
merce-items-return 3 http//www.slideshare.net/v
insolslides/spree-commerce-extensions
21
Follow us
_at_the_vinsol _at_thevinsol VinSol http//vinsol.com/
Write a Comment
User Comments (0)
About PowerShow.com