Grategy.com - Employee Engagement Ideas

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Grategy.com - Employee Engagement Ideas
Lisa Ryan is the Founder of Grategy - Keynote
Speaker, Gratitude Expert, and Author of 6 Books
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If you can't say anything nice, don't say
anything at all. But if you can say something
nice - DO!
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What does all of this have to do with your
business? Know more by Lisa Ryan
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Think about how your phone is answered.
Do you treat "silly questions" as if they truly
are ridiculous, or do you look for a "Yes, and"
solution to make the situation work for you and
your potential client. Smiling while answering
the phone works.
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When you provide a product or service, do you
consider it an "honor" to be of service to your
clients?
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Take inventory of your thoughts, words, feelings
and actions as you go through your day. Your
clients don't need to know what kind of day
you're "really" having, all they need to do is
experience the heart of a servant and the desire
to take care of them in the best possible way
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www.grategy.com
216.225.8027
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