3 Challenges of Moving to a Cloud-Based Infrastructure

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3 Challenges of Moving to a Cloud-Based
Infrastructure
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1 The cloud is complex.

• The proposition of cloud sounds simple Send your
  stuff there, and dont worry about it again.

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2 Data centers and clouds need a good connection

• Research firm EMA found that the number one
  networking challenge for hybrid cloud users is
  the complexity of provisioning interconnections
  between public and private cloud environments

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3 The cloud still requires monitoring.

• Moving apps off-premises can certainly save time
  on data center upkeep. But if youve got
  recurring or unsolved software issues
  on-premises, or gaps in monitoring, theyre
  likely going to follow you into a hybrid cloud
  environment

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4 Report Highlights

• When planning a move to a cloud-based
  infrastructure, or a hybrid cloud infrastructure
  some apps and services in-house and some handled
  by a cloud providermeans youre adding another
  layer to the overall infrastructure.

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5Foundation for low customer effort .

• customers want fast access to well-trained,
  knowledgeable agents. The agent should be aware
  of any self-service effort expended prior to the
  switch to assisted service.

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Leveraging technology for better customer
experience.

• let customers use the channel of their choice.
  Make sure every channel you support meets
  customer expectations. Allow customers to switch
  channels without starting again from scratch.

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here http//cloud.cioreview.com/whitepaper/three-
challenges-of-moving-to-a-cloud-based-wid-504.html