Dirty Dining: How to Prevent Restaurant Shutdowns

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(No Transcript)
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• When it comes to keeping your business clean,
  restaurants have an even greater responsibility
  to exceed the standards of sanitary rules and
  regulations. People want to know that they are
  dining in a clean and safe environment
  therefore, ensuring optimal customer service
  involves more than just hospitality. Your
  restaurant and staff have to look and act the
  part, too.

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• In addition to wearing proper work clothes and
  uniforms, food handlers are required to wear
  clean aprons, hair buns, and cooking beanies. It
  is also recommended that the head of the kitchen
  wear a chef hat. Failure to adhere to appropriate
  uniform protocol can land you in more than just
  hot water with inspectors. It can also result in
  a full-scale shutdown.

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CARD LAWS

• Certain types of food service workers in most
  U.S. states must possess a food handler card or
  certificate. This card helps inspectors confirm
  that restaurant employees completed mandatory
  training and education on best practices, as well
  as any other necessary test assessments. Cards
  can be obtained from any ANSI-accredited
  programs.

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• Many regions like Los Angeles County require a
  posted letter rating in a visible area at the
  front of the house, typically on the front door
  or window. Restaurants with permission to operate
  can range between the letters A through C.
  Anything below a C can and will be subject to
  shutdown. Keep in mind, this letter grade can
  also make or break a business. Most people
  typically avoid eating at establishments with
  anything below an A grade.

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• Public health inspectors usually review
  restaurants based on both critical risk factors
  and good retail practices. Areas up for
  inspection typically include
• Employee health, hygiene, and knowledge
• Contamination prevention and protection
• Time and temperature relationship
• Food from approved sources
• Proper staff supervision
• Meeting food safety requirements
• Clean and functional equipment and facilities
• Required signage

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• Additional items taken into consideration by
  inspectors include
• HACCP compliance
• Consumer advisories for raw or undercooked food
• Hot and cold water
• Working while sick (repeated sneezing, coughing,
  runny nose, etc.)
• Insects and rodents

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• Keeping track of restaurant supplies is another
  important component for passing inspections. A
  full stock of supplies should be available for
  all areas of the establishment, from the kitchen
  to the dining room to the restroom. This includes
  dinnerware, towels, toilet paper, and custodial
  supplies such as mops and brooms.

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• If a restaurant continues to rack up health and
  safety violations, it can mean the end of the
  line for the business. However, if you do
  encounter some violations, not all hope is lost.
  Restaurants in question can sometimes receive
  what is known as a temporary shutdown, in which
  the restaurant has a chance to correct their
  mistakes before reopening.
• If a shutdown does occur, take it as an important
  lesson on what to do (and what not to do) in the
  future. That being said, any type of shutdown can
  affect customer perception of your business, so
  you will want to avoid violations at all costs in
  order to ensure good business.

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• Prudential Overall Supply has been a leader in
  uniform, textile, and supply services since 1932.
  Offering HACCP-compliant workwear and green
  laundering solutions, businesses across the U.S.
  rely on Prudential for maintaining safe and clean
  operations every day.
• To learn more, visit the official website at
  www.prudentialuniforms.com or call (800)
  767-5536.

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• http//publichealth.lacounty.gov/eh/docs/RetailFoo
  dInspectionGuide.pdf
• http//ccdeh.com/resources/documents/food-safety-g
  uidelines-1/707-california-food-handler-guidelines
  -april-2011-1/file

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SUMMARY

• Restaurants and food handlers across America are
  held to high standards when it comes to public
  health and safety. Find out what you can do to
  pass your next inspection with flying colors.