Aria Namaste Live Chat

1
Aria Telecom Solutions Pvt. Ltd.
Aria Namate Live Chat
2
Introduction to company

• Aria Telecom specializing in telecom solutions,
  has become one of the telecommunication service
  provider, since 2003 in New Delhi, India.
• Company consists of various software engineers,
  support staff members, and sales personnel
  devoted to bringing you quality products,
  competitive prices, and full technical support.

3
Our Products

• IVRS
• PC Based Telephone Voice Recorder
• Conference Bridge
• Telephone Headset
• GSM Gateway
• Live Chat
• Embedded Voice Logger
• IP PBX

4
Aria Namaste Live Chat

• Aria has offered a new product Live Chat called
  Aria Namaste Live Chat. It is helpful for
  immediate response rather than email. For
  customers chat as a line of guidance, ease-to-use
  and real time experience for the user.
• Aria Namaste is just not the simple web chat
  which is just used for text chat with website
  visitor, rather a complete contact center
  solution with exclusive features.

5
Key features

• Live chat monitoring
• Live agent monitoring
• Multiple conversation at one time
• Complete chat history
• Department wise routing
• No resources required
• Email your conversation
• Encryption based secured communication
• Connect with your client from any where
• Customizable Disposition

6
User of Live Chat
Customer support
This is best tool to provide technical our other
kind of support to your clients. You can also
share some required documents while talking to
clients if required.
7
Sales Center
Aria Namaste Live chat can be utilized for
prospective clients who are visiting our website,
we can guide him for his requirement can also
share brochure, white sheet, manual etc.
8
Counselling
Aria Namaste Live chat can be used for online
counseling tool, as it is always convenient to
share his views on text.
9
Banking Insurance Support
it is easy to take support on chat for any your
banking query, it is secured because of
encryption communication. Client can enter his
customer id T pin for authentication
10
Food Chain Order Booking
Aria Namaste Live chat can help the food join to
take maximum order of their customer with less
resource. it is easy to take the order
confirm the same. You can also refer their
previous order history Home delivery of Grocery
item It is convenient to take orders of grocery
items on chat confirm their address for
delivery. You can also maintain their previous
order history.
11
Helpdesk
Internal or external communication within
organization or help desk for query handling File
sharing etc.
12
THANKS! Any questions? You can find me at
cheena.s_at_ariasolutions.net www.arianamaste.com w
ww.ariatelecom.net