Human relation in nursing

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Human relations
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P. Meena, M.Sc.(N)
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Inroduction

• Human relationship is a connection between two or
  more people. Love understanding, communication,
  trust, care politeness and good behavior are the
  most important things in any relationship.
• Human relations covers all type of interactions
  among people their conflicts, cooperative efforts
  group relationship

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• It is the study of why our beliefs, attitudes and
  behaviors sometimes cause interpersonal conflicts
  in our personal lives in work related
  situations.

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Definition
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• William Scott-
• Human relationship is a
  process of effective motivation of an individual
  in a given situation in order to achieve a
  balance of objectives that will yield greater
  human satisfaction and help accomplish goals.

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• Keith Davis-
• Human relations are an area
  of management practice which is concerned with
  the integration of people into work situation in
  a way that motivates them to work productivity,
  cooperatively and with economic, psychological
  social satisfaction.

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Objectives
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1. Human resource management
2. Right quality
3. Mutual regard
4. Employees involvement
5. Employee morale job satisfaction
6. Coordination
7. Team work
8. Integrated approach

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1. To gain better understanding of oneself.
2. To develop respect for others.
3. To broaden and sharpen sensitivity to the feeling
   of others.

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1. Primary groups are established.
2. A culture of inter relatedness develops between
   varying personalities.
3. An organization culture of trust understanding
   is estabished.
4. Workers are motivated.

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• 5. Sense of satisfaction.
• 6. Good human relation with in an organization.
• 7. Boost morale.
• 8. Increase productivity.
• 9. Cooperation coordination among workers is
  improved.

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Basic model

• WORK
• 
  
• 
  WORK
• 
  GROUP
• WORK
• ENVIRONMENT
• LEADER

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Factors contributing to human relations

• Factor established
• 1.Common goal
• 2.Group
• cohesiveness
• 3.Inter relatedness
• 4.Caring organization

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• 5.Communication
• 6.Mutual trust
• 7.Motivation
• 8.Human understanding

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• Factor influence-
  
• 1.Human behavior
• 2. Size of organization
• 3.Greater speculation

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Major elements

• A conductive organizational structure.
• An appropriate organizational culture.
• Primary group.
• 4. Inter relationship of individuals.

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• 5. Cordial individual relationship between the
  members of organization.
• 6. Personal ethics values.

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Problem in human relation

• Conflicts between individual organization.
• Individual differences.
• Interpersonal conflicts.
• Informal groups.

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Techniques of human relations

• Integration
• Employ participation
• Congenital work environment
• Open communication
• Personnel counseling
• Adaptive leadership
• Resolving conflict
• Conditioning behaviour

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Barriers in human relation

• Failure of people to share understand message.
• Communication problem between employees
  employers by misusing languages.
• (labeling or name, clown, troublemaker, animals,
  problem solving, work habits.)

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Human relation in context of nursing

• A nurse is an important part of health care team
  which is health care organization.
• consist of three members
• 1. Doctor
• 2. Nurse
• 3. Patient
• All work In cooperation towards their common
  objectives to achieve highest level of care.

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Characteristics of helping relationship

• Awareness of self values.
• Ability to analyze own feelings.
• Ability to serve as a model.

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• Altruism.
• Strong sense of ethics.
• Responsibility

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Principles of IPR

• Mental preparation
• Cooperation
• Mutual understanding
• Justice
• Emotional control
• Encouragement

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• Respect
• Habit of listening
• Team spirit
• Responsibility
• Rapport
• Familiar plans policies

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Phases of nurse patient relationship

1. Initial /opening phase
2. Working /developmental phase
3. Termination/closing phase

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Relationship of nurse health care team

1. Nurse and physician
2. Nurse and head nurse
3. Nurse and non professional workers
4. Nurse and patient

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Role of nurse in maintaining good HUMAN RELATIONS

1. Care giver
2. Patient advocate
3. Counselor
4. Change agent
5. Expended career roles
6. Educator

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• 7.Research consumer
• 8.Case manager
• 9.Manager
• 10.Leader
• 11.Teacher
• 12.Communicator

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