FLT Case- Best Managed Service Provider (1) - PowerPoint PPT Presentation

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FLT Case- Best Managed Service Provider (1)

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Flightcase is a Network Operations Solutions Provider and a well – received managed service provider. We support clientele varying from supporting network operations of niche telecom companies to managing /reporting Accounting / Data analysis tasks for companies based out of US, UK and Middle East. – PowerPoint PPT presentation

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Title: FLT Case- Best Managed Service Provider (1)


1
Excellent Managed Service Provider
http//fltcase.com/
2
Our Services
http//fltcase.com/
3
Managed service provider
Flightcase Managed Service Provider , our
Organisation is a Network Operations Solutions
provider and well-received managed service
provider . We support clientele varying from
supporting network operations of niche telecom
companies to Managing/Reporting/ Accounting/Data
Analysis tasks for companies based in United
States Middle East.
http//fltcase.com/
4
With our Telecom/IT based managed service
provider, we take full responsibility for running
your backend Operations of NOC/Engineering
services day to day switch maintenance as well
as we can take care of your Rates/Billing
activities. With our Telecom/IT based managed
service provider, we take full responsibility for
running your backend Operations of
NOC/Engineering services day to day switch
maintenance as well as we can take care of your
Rates/Billing activities.
http//fltcase.com/
5
Network monitoring center
  • Troubleshooting at Level ½ on VOIP Platforms
    switches
  • Monitoring and doing initial activity to
    understand customer/vendor issues
  • Trouble ticket management , performance
    management as per client tools
  • Handling tickets and responding as per SLAs
  • Dealing with Vendors (Termination Providers) for
    all type of technical issue through Mail or Live
    Chat
  • Full understanding of SIP/IP protocols, knowledge
    of Unix
  • Configures, testing, and monitoring LAN/WAN
    equipments and related soft switches.

http//fltcase.com/
6
Outsourcing Services
Our support services are mainly to monitor and
maintain your network. Our resources are
available to provide you the flexibility and
extensive understanding of the underlying
principles of management services. We provide our
clients a reliable, cost effective network
monitoring and management solution, matched by
quality driven processes.
http//fltcase.com/
7
IT Managed Services
  • Analyze the SIP Logs, Call legs, CDR, to find the
    fault in A-Z route of different vendors and
    replace with the best route.
  • Troubleshooting and Maintenance of various soft
    switches such as Veraz, Nextone, Sansay, Sonus,
    MVTS, TBC
  • Also soft switch I-Gate 4000Pro 4000 and Media
    Gateways servers, Cockpit, Telarix, Denver,
    Palladian and SBC
  • Installation and configuration of various types
    of switches gateways
  • Handling escalated calls of the NOC which come
    under Level II or III.

http//fltcase.com/
8
Contact us
7th StreetFortworth, Texas76102United
States.Phone 18173506011Fax
18173506011 Mail info_at_fltcase.com Website
http//fltcase.com/
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