Chargeback Fradulent | Cart Pay Solutions

1
Cart Pay Solutions

• Payment Gateway For Tech Support
• High Risk Merchant Account
• Payment Gateway for Pharmacy

2
What happens if a fraudulent charge occurs?

• We recommend that you issue a refund as soon as
  possible for any charge made with a credit card
  that you believe may have been stolen using the
  refund payment button.
• After you issue a refund, you have no remaining
  liability for the charge. If you dont issue a
  refund, or if you arent able to identify a
  charge as fraudulent, the cardholder will
  typically dispute the charge with their bank,
  resulting in a chargeback. When you receive a
  chargeback, we will immediately subtract the full
  amount of the charge plus a 39.00 Pound
  chargeback representation fee from your account.

3
How can I tell if a charge is fraudulent?

• Knowing what youre looking for can help in
  identifying fraud
•  
• Sanity check your payments for anything out of
  the ordinary, such as unusually large
  transactions, an odd set of many purchases in a
  row, or gibberish names and email addresses. You
  may have more information about your customer
  than we see in their payment details.
•  
• Reach out to customers making suspicious charges
  by phone or e-mail to confirm customer and charge
  details. A phone number that doesnt belong to
  the customer or an e-mail that bounces may
  indicate a fraudulent charge a nonsensical or
  evasive answer is similarly a bad sign.
•  

4

• If youre shipping physical goods Check whether
  the shipping and billing addresses match.
  Although a difference in address by itself
  doesnt indicate fraud, you may want to look at
  the charge more carefully. If the addresses do
  match and the customer was using a credit card
  from the US or Canada, make sure that the AVS Zip
  and Street checks didnt fail.
• Double check international orders, especially for
  countries you dont normally ship to. Make sure
  the shipping method makes sense, especially for
  overnight shipping at a high cost.
•  
• People using stolen credit cards dont usually
  worry about how expensive the shipping is and
  want goods right away
•  
• If youre selling digital goods or services
•  
• Understand your customers. Customers abusing your
  service or product are more likely to be using
  stolen credit cards, e.g. a customer sending spam
  using a product for messaging.

5
How can I prevent fraudulent charges from
occurring?

• Providing us with more information can help
  prevent fraud. If we are sure a charge is
  fraudulent, we may block it for you. In other
  cases, well send an e-mail letting you know to
  examine a charge more carefully.
• Website - https//www.cartpaysolutions.com
• Email - Sales_at_cartpaysolutions.com
• Contact No - 91-8099506800