Managed Service Provider (2)

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Managed Service Provider
fltcase.com
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About Us

• Flightcase is a Network Operations Solutions
  Provider and a well received managed service
  provider.
• We support clientele varying from supporting
  network operations of niche telecom companies to
  managing /reporting Accounting / Data analysis
  tasks for companies based out of US, UK and
  Middle East.
• We ably manage daily operations as well as
  provide the right interface for entrepreneurs,
  carriers and corporate companies from the
  different service domains.

fltcase.com
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Our Services

• Managed Service Provider
• Engineering (All Tiers/ Levels)
• Network Operations Center personnel(All Tiers/
  Levels)
• Telecom Management Services
• Outsourcing Services
• Sales / Account Management Services
• Business Analysis and Rate Administration

fltcase.com
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3 Tips Every Managed Services Provider Should Know
1. More frequent rate increases.

• One bad habit an MSP can get into is only
  reviewing its customers rates quarterly.
• What inevitably happens is that customers add new
  services, but doesnt start paying for those
  services until as much as three months later.

fltcase.com
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2. Keep executives out of the trenches.

• One of the most difficult lessons small
  businesses eventually have to face is the balance
  of working on the business versus in the
  business.
• Through the help of its sales coach, Clancy and
  the other Valiant business owners realized that
  each one of them was spending too much time
  troubleshooting customer problems.

fltcase.com
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3. Reduce ticket backlog times.

• MSPs do a good job of keeping their customers
  computers and servers running smoothly, but when
  it comes to managing the important details
  pertaining to their own businesses, it can be a
  whole other matter.
• Its easy to fall into the rut of just looking
  at the day-to-day tasks and failing to look at
  the bigger picture, says Clancy.

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The Benefits of Managed IT

1. Money Savings
2. Proactive Solutions
3. Access to Professional IT Staff
4. Predictable Spending
5. Faster Response Time
6. Vendor Management
7. Peace of Mind

fltcase.com
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Why Us?

• Experience of working with Mobility network
  operator in access network, backhaul network and
  core network
• Experience of handling remote NOC operations for
  Internet Service Provider (ISP), Telecom Service
  Provider (TSP) network
• Our suite of services can be easily scaled and
  customized to assist any businessProcess
• Oriented 24 x 7 support infrastructure
• Facilitation towards Issue Resolution

fltcase.com
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Contact Us
Do call on us at 1-817-350-6011/121-817-338-37
24 India 91 20 30201612
US Office 7th StreetFortworth,
Texas76102USPhone 18173506011Fax
18173506011 India Operations office Flightcase
IT Services P LtdPune IT Park,Aundh Road,Pune
411020.
fltcase.com
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Thank You!!!!
fltcase.com