Customer Relationship Management, Best CRM For Small Business

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CRM Whats in it for Me?
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When you come across a tool that claims to manage
your sales activities for you, you might think
that its just another Customer Relationship
Management tool, and there are so many similar
tools in the market today. But, hold up! Have you
really thought of that one feature that could
transform the CRM industry? That one element
which you would love to have on your CRM! Being
a sales professional, there are a numerous tasks
to be managed in a day. Yes, all of them in one
day. Checking tons of emails, doing a number of
follow ups going for meetingsthe list never
ends. To top them all, you have your targets to
meet. Now, to close the deals, you will have to
remember the kind of person your client seemed to
be when you first met him. There will be a few
things running through your mind the next time
you make a sales pitch to him. For example how
should you greet him? Should you be sending him a
book or a classic movie with Christmas greetings?
Well, remembering such minute details of every
client and prospective customer is QUITE a task!
And kudos to you if you are doing it all by
yourself! However, there has to be way out. Over
time, when the number of prospects builds up, it
becomes humanly impossible to store so much
information in in the mind. This is where a
Relationship Cloud could help you out! When you
get a Sales CRM equipped with a Relationship
Cloud, you automatically receive a whole lot of
features placed on the tray for your use as well
as for increased productivity!
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Getting to Know your Client Wouldnt you
absolutely love to take a sneak peek into your
clients personality? Having such a feature
plugged into your CRM would help you get an idea
of the kind of messaging you should use while
pitching for sales to him!   Like it or Not!
You will agree to the fact that we all have our
likes and dislikes. Consider this if you hated
chocolates, would you really be happy if somebody
sent you a few of those as seasons greetings?
The answer is NO. To think of it, getting an
insight into your clients interests would help
you figure out what might work best during a
sales pitch!   Social IS the Way to Go You would
agree that with the world embracing social media,
monitoring prospects on social channels has
become imperative. Social Media has also proven
to be one of the best platforms to generate leads
and customer behavior insights, so why not have
social intelligence plugged into your CRM? There
are multiple ways in which a simple CRM, equipped
with small yet effective plug-ins could help you
and your organization climb the ladder real fast!
After all, building and nurturing relationships
is the key to successful business! So the next
time you look at a CRM and ask Whats in it for
me?, youd know the answer!
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