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ISCOM 472 Entire Course
ISCOM 472 Final Exam Guide
ISCOM 472 Week 1 DQ 1 ISCOM 472 Week 1 DQ 2 ISCOM
472 Week 1 DQ 3 ISCOM 472 Week 1 Individual
Elements of Lean Paper ISCOM 472 Week 2 DQ
1 ISCOM 472 Week 2 DQ 2
.         Lean enterprise is a systematic
methodology to reduce the complexity and
streamline a process to identify and eliminate
waste in company processes. 
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ISCOM 472 Week 1 DQ 2
ISCOM 472 Week 1 DQ 1
Where is your organization in the evolution of a
Lean Enterprise?
What technology drivers influence the evolution
to lean enterprise?
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ISCOM 472 Week 1 Individual Elements of Lean Paper
ISCOM 472 Week 1 DQ 3
Elements of Lean Paper Resources Electronic
Reserve Readings, University Library, the
Internet, or other resources   Research the
elements and core disciplines of lean
manufacturing and services as it relates to your
organization, or one with which you are familiar.
What is your organization's vision? Is your
organization utilizing any lean enterprise
principles to achieve its vision? How has this
been effective? 
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ISCOM 472 Week 2 DQ 2
ISCOM 472 Week 2 DQ 1
Does your organization utilize Six Sigma
improvement methodology? Give an example of
process that would benefit from DMAIC. What would
be the challenges that your organization would
have to overcome to successfully utilize Six
Sigma? 
Does your organization utilize TQM systems? What
types? Give an example of how a particular TQM
tool resolved a quality issue. What other methods
could be considered?
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ISCOM 472 Week 2 Learning Team Need for a Lean
Initiatives Paper
ISCOM 472 Week 2 DQ 3
Research and identify an organization that will
be used for this and subsequent Learning Team
assignments.  Attain faculty approval.  Write a
1,050- to 1,750-word paper in which you identify
a lean organization including their mission,
vision, goals, and objectives. 
What is your organizations procedure for
understanding your manufacturing or service
process?
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ISCOM 472 Week 3 Learning Team Individual Process
Analysis Techniques Summary
ISCOM 472 Week 3 Learning Team As
Process Analysis Techniques Summary Create a
Microsoft PowerPoint slide presentation
addressing each of the process improvement phases
listed below in a separate slide.   Research each
phase and describe two different techniques to
analyze a process that may be utilized during
each of the following process improvement phases
Resource Need for a Lean Initiatives
Paper  Create an As-Is Process Flowchart for a
process that requires improvement for your
selected organization.  Write a 700- to
1,400-word paper in which you describe at least
three problem analysis tools that you applied to
develop the process flowchart. 
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ISCOM 472 Week 4 DQ 2
ISCOM 472 Week 4 DQ 1
What metrics does your organization use to assess
supply chain performance? What are the benefits
of performance metrics?
Can you improve something that you cant measure?
Why or why not?
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ISCOM 472 Week 4 Individual Change Management
Paper
ISCOM 472 Week 4 DQ 3
Write a 1,050- to 1,400-word paper, usingyour own
organization or one with which you are
familiar. Identify the three categories of
improvements (cycle-time, quality, and cost) that
may be applied to an organizational process.
How do internal metrics differ from external
metrics?    How does an organization know if they
are measuring the right things?
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ISCOM 472 Week 5 Individual JIT and Process
Standardization Paper
ISCOM 472 Week 4 Learning Team To
Choose a local business establishment, such as a
car wash, fast food, dry cleaner, or doctors
office check-in. Observe and document the process
steps followed. Write a 700- to 1,050-word
analysis in which you 
Resources Need for a Lean Initiatives Paper and
As-Is Process Flowchart and Paper  Create a To-Be
Process Flowchart for the process identified that
requires improvement for your selected
organization. 
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ISCOM 472 Week 5 Learning Team Business Process
Improvement Plan and Metrics Paper and
Presentation

Resources Need for a Lean Initiatives Paper,
As-Is Process Flowchart and Paper, and To-Be
Process Flowchart and Paper  Write a 700- to
1,050-word paper recommending and evaluating the
selected business process improvement plan for
your selected organization. 
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