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ISCOM 472 Final Exam Guide
ISCOM 472 Entire Course
  ISCOM 472 Week 1 DQ 1 ISCOM 472 Week 1 DQ
2 ISCOM 472 Week 1 DQ 3 ISCOM 472 Week 1
Individual Elements of Lean Paper ISCOM 472 Week
2 DQ 1 ISCOM 472 Week 2 DQ 2 ISCOM 472 Week 2 DQ
3 ISCOM 472 Week 2 Learning Team Need for a Lean
Initiatives Paper ISCOM 472 Week 3 Learning Team
As-Is Process Flowchart and Paper ISCOM 472 Week
3 Learning Team Individual Process Analysis
Techniques
1.         Lean enterprise is a systematic
methodology to reduce the complexity and
streamline a process to identify and eliminate
waste in company processes.   2.         Just
In-Time is the same as a lean manufacturing
approach.   3.         The end goal of Lean
enterprise and Six Sigma are the same in that
they strive for better process performance by
focusing on the same elements of the process.  
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ISCOM 472 Week 1 DQ 2
ISCOM 472 Week 1 DQ 1
Where is your organization in the evolution of a
Lean Enterprise?
What technology drivers influence the evolution
to lean enterprise?
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ISCOM 472 Week 1 Individual Elements of Lean Paper
ISCOM 472 Week 1 DQ 3
  What is your organization's vision? Is your
organization utilizing any lean enterprise
principles to achieve its vision? How has this
been effective? 
Resources Electronic Reserve Readings,
University Library, the Internet, or other
resources   Research the elements and core
disciplines of lean manufacturing and services as
it relates to your organization, or one with
which you are familiar.   Write a 700- to
1,050-word paper in which you address the
following points   Describe briefly at least
three core elements of lean.
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ISCOM 472 Week 2 DQ 2
ISCOM 472 Week 2 DQ 1
Does your organization utilize TQM systems? What
types? Give an example of how a particular TQM
tool resolved a quality issue. What other methods
could be considered?
Does your organization utilize Six Sigma
improvement methodology? Give an example of
process that would benefit from DMAIC. What would
be the challenges that your organization would
have to overcome to successfully utilize Six
Sigma? 
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ISCOM 472 Week 2 Learning Team Need for a Lean
Initiatives Paper
ISCOM 472 Week 2 DQ 3
What is your organizations procedure for
understanding your manufacturing or service
process?
Research and identify an organization that will
be used for this and subsequent Learning Team
assignments.   Attain faculty approval.   Write a
1,050- to 1,750-word paper in which you identify
a lean organization including their mission,
vision, goals, and objectives.   Compare and
contrast your chosen organization to your own
organization, or one with which you are familiar,
in terms of various lean initiatives.  
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ISCOM 472 Week 3 DQ 2
ISCOM 472 Week 3 DQ 1
ISCOM 472 Week 3 DQ 1
ISCOM 472 Week 3 DQ 2
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ISCOM 472 Week 3 Learning Team As-Is Process
Flowchart and Paper
ISCOM 472 Week 3 DQ 3
ISCOM 472 Week 3 DQ 3
Process Analysis Techniques Summary Create a
Microsoft PowerPoint slide presentation
addressing each of the process improvement phases
listed below in a separate slide.   Research each
phase and describe two different techniques to
analyze a process that may be utilized during
each of the following process improvement
phases   Define Measure
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ISCOM 472 Week 4 DQ 1
ISCOM 472 Week 3 Learning Team Individual Process
Analysis Techniques Summary
Process Analysis Techniques Summary Create a
Microsoft PowerPoint slide presentation
addressing each of the process improvement phases
listed below in a separate slide.   Research each
phase and describe two different techniques to
analyze a process that may be utilized during
each of the following process improvement
phases   Define
Can you improve something that you cant
measure? Why or why not?
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ISCOM 472 Week 4 DQ 3
ISCOM 472 Week 4 DQ 2
What metrics does your organization use to
assess supply chain performance? What are the
benefits of performance metrics?
How do internal metrics differ from external
metrics?    How does an organization know if they
are measuring the right things?
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ISCOM 472 Week 4 Learning Team To-Be Process
Flowchart and Paper
ISCOM 472 Week 4 Individual Change Management
Paper
Write a 1,050- to 1,400-word paper, usingyour
own organization or one with which you are
familiar. Identify the three categories of
improvements (cycle-time, quality, and cost) that
may be applied to an organizational
process. Address the following in your
paper   Describewhat challenges the selected
organization may
Resources Need for a Lean Initiatives Paper
and As-Is Process Flowchart and Paper   Create a
To-Be Process Flowchart for the process
identified that requires improvement for your
selected organization.   Write a 700- to
1,400-word paper in which you describe at least
three problem analysis tools that you applied to
develop the process flowchart.   Identify which
of the three (cycle-time, quality, and cost)
categories of process improvements your To-Be
process addressed.  
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ISCOM 472 Week 5 Learning Team Business
ISCOM 472 Week 5 Individual JIT and Process
Standardization Paper
Choose a local business establishment, such as
a car wash, fast food, dry cleaner, or doctors
office check-in. Observe and document the process
steps followed. Write a 700- to 1,050-word
analysis in which you   Explain the JIT
philosophy. Identify the customer expectations
for the service and/or product. Describe the
production process
Resources Need for a Lean Initiatives Paper,
As-Is Process Flowchart and Paper, and To-Be
Process Flowchart and Paper   Write a 700- to
1,050-word paper recommending and evaluating the
selected business process improvement plan for
your selected organization.   Include in your
paper the metrics and processes to sustain your
planned improvements.
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