6 Essential Questions To Ask Your Scheduling App Provider

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6 Essential Questions To Ask Your Scheduling App
Provider

• Chances are youve heard of the many benefits
  that come with a good scheduling app and you are
  now in the process of acquiring one for your
  company. Well, congratulations are in order
  because youve definitely made a wise decision.
• But as youve probably heard from friends and
  acquaintances, finding a scheduling software
  application that fits your organization like a
  glove is not an easy task. But dont worry
  because this article is all about helping you to
  find a system that is worth your time and money.
• First, as you probably know, there are a wide
  range of scheduling solutions available today,
  all with different benefits and features. To help
  you choose the one that is right or your
  business, here are some important questions you
  need to ask your provider before making a
  decision

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• 1. Is the software comprehensive enough to suit
  your companys needs?
• Most employee scheduling applications are
  designed to handle uncomplicated scheduling
  problems. In fact, such systems, most of which
  happen to be the free and low-priced kind, can be
  said to be just a small step up from manual
  scheduling.
• While a free scheduling app or a cheap one might
  suit your organization if you happen to have a
  small staff, we advise you to get a premium app
  if you intend to get the real benefits of a
  scheduling app, especially if you happen to have
  complicated scheduling challenges, and also if
  you have business and labor laws to consider.
• In short, if your business has more than a few
  dozen staff members, a free scheduling app is
  definitely not the best scheduling solution for
  you.

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• 2. Can the app grow with you?
• A good scheduling solution should be able to
  grow along with your business. If you were to add
  another department to your business, would the
  system be in a position to effectively meet the
  needs of the new department as well as the needs
  of the existing ones? Choose a scheduling
  software application that will be able to expand
  with you even as your business expands.
• 3. Does your provider understand your line of
  business and your specific scheduling needs?
• A professional employee scheduling system vendor
  or provider must be able to do proper research so
  as to understand the scheduling challenges faced
  by all industries. If your provider does not
  understand the scheduling problems you face in
  your line of business, dont expect them to
  provide you with an effective solution.

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• Start by asking about the customers they have
  handled so far and also if they have handled any
  in your sector. Ask for references too, a
  reputable provider will not have a problem
  referring you to their current customers to
  reassure you of their proficiency.
• 4. Does the employee scheduling app carry the
  features you need?
• As you know, different organizations have
  different scheduling challenges. These are the
  challenges you should be considering when
  choosing scheduling software. If your
  organization is union-based, we recommend a
  system that will support rules-based scheduling.
  If your line of business accommodates mobile or
  remote employees, make sure the software you
  choose will be able to accommodate such employees
  too.

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• 5. Do they provide support for users who require
  assistance?
• Most business owners and managers often overlook
  support and maintenance during the buying
  process. This might be because they assume that
  the service is inclusive of the pricing. It is
  however important to inquire about additional
  fees and limited hours.
• It is also wise to inquire about upgrades and
  new versions, especially with on-premise
  installations. This is because the version you
  are purchasing is likely to be discontinued as
  technology advances, and your providers may have
  to introduce a new version in time.
• A new version will require you to upgrade the
  software and the hardware as well. While it might
  be possible for your organization to continue
  using an older version of a scheduling app for as
  long as possible, the company might discontinue
  support at some point, and this can create major
  problems. Nevertheless, you can avoid this kind
  of situation by choosing a cloud-based solution.

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• 6. Can the application be integrated with payroll
  and other financial systems?
• This is one question that you just cannot forget
  to ask your scheduling software providers. How
  the application will integrate to other software
  at work is among the various factors that will
  determine the value you will be getting out of
  your money.
• If your payroll administrators will still have
  to prepare the payroll manually, they will be
  working harder than they have to. A premium
  scheduling app should be able to export and
  import relevant data to your payroll system.

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• Article Summary -
• Shopping for a scheduling app? Great decision!
  The right scheduling software will not only take
  care of your scheduling woes, it will also ease
  and improve communication in your organization.
  Now, everybody knows that great communication
  skills are crucial for the success of any
  project. To make sure that you get to purchase a
  system that fits your organization like a glove,
  weve compiled a list of questions you must ask a
  scheduling software dealer before making the
  final decision. Read more!
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