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MGT 521 Final Exam Guide (New)
MGT 521 Entire Course
 1. ________ is defined as a business firms
intention, beyond its legal and economic
obligations, to do the right things and act in
ways that are good for society. Â Â Â Â Â Social
screening         Social responsibility Social
obligation        Values-based management 2.
The balanced scorecard measures organizational
performance against previously established
standards. Which of the four functions of
management relates most closely to setting these
standards?           Controlling Leading        Â
 Organizing     PlanningÂ
 MGT 521 Week 1 DQ 1 MGT 521 Week 1 DQ 2 MGT 521
Week 1 DQ 3 MGT 521 Week 1 DQ 4 MGT 521 Week 2
Individual Assignment Functional Areas of
Business Paper MGT 521 Week 2 Knowledge Check MGT
521 Week 2 Learning Team Charter MGT 521 Week 2
Learning Team Weekly Reflection MGT 521 Week 2 DQ
1 MGT 521 Week 2 DQ 2 MGT 521 Week 2 DQ 3
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MGT 521 Week 1 DQ 1 (UOP Course)
MGT 521 Final Exam Guide (UOP Course)
 Select a channel used for business
communication. What are the advantages and
challenges of that form of communication? Provide
an example when you have used that form of
communication or when someone else has used that
form of communication with you. Did it work well
for that situation? Why or why not?
) John writes a memo to his employees. Putting
his thoughts onto paper is an example of   2)
Chantel received an invitation to a web meeting
that will take place at 300 p.m. She accepted
the invitation. This is an example of   3)
You are doing research on political issues and
find that you are on a conservative leaning site.
What type of source credibility issue is this?Â
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MGT 521 Week 1 DQ 3 (UOP Course)
MGT 521 Week 1 DQ 2 (UOP Course)
  What mistakes should be avoided when
presenting an argument and why are these
important in developing effective arguments? Be
sure to provide specific examples.
  How would you use credentials, impartiality,
style and tone, and currency criteria in
evaluating the credibility and validity of your
sources of information? Be sure to provide
specific examples
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MGT 521 Week 2 DQ 1 (UOP Course)
MGT 521 Week 1 DQ 4 (UOP Course)
  How might presenting effective arguments
differ in the classroom, daily life, and your
job? Would you use different types of supporting
evidence to make your argument? Explain
 What strategies have been used to promote
collaboration at your place of employment or a
company you are familiar with? Have these
strategies been successful or unsuccessful?
Explain. Would you recommend implementing other
strategies to promote collaboration? If so, what
would those be?
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MGT 521 Week 2 DQ 3 (UOP Course)
MGT 521 Week 2 DQ 2 (UOP Course)
 What are some real world examples of ethical
and unethical practices you have read about, seen
in the news, or encountered at your place of
employment? What were the outcomes of those
practices?
 How can values and communication styles impact
intercultural collaboration in a diversified
organization?
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MGT 521 Week 2 Individual Assignment Functional
Areas of Business Paper
MGT 521 Week 2 DQ 4 (UOP Course)
How would protected values, preferences, and laws
affect consistency in making ethical decisions?Â
What strategies would you develop and implement
to attain consistent ethical decision making?
 You have decided to pursue an MBA degree either
to further your career, start a new career, or
achieve a personal goal. In this program, you
will study the functional areas of
business. Use the MBA Overview and Effective
Research and Writing at Modules you reviewed to
complete this assignment. Write a paper that
analyzes the role of a manager within the
functional areas of business
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MGT 521 Week 2 Learning Team Charter
MGT 521 Week 2 Knowledge Check
 1.As a process of self-examination during her
senior year of college, Casey decides to develop
a SWOT analysis of her prospects relative to
getting a job. Casey realizes that she has a
personal characteristic that suggests she is not
comfortable interacting with strangers. She
interprets this as a(n) ________ if she is to get
a job as a salesperson. 2.Casey is looking for a
new job. She decides to develop a SWOT analysis
of the industries she might want to work in.
Casey majored in marketing and enjoyed studying
market research. Through her research on the
Internet and in the University Library, she
learns that this industry is currently doing
well. She interprets this as a(n) ________. 3.In
performing a SWOT analysis, which of the
following would be considered as a threat?
   MGT 521 Week 2 Learning Team Charter
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MGT 521 Week 3 DQ 1 (UOP Course)
MGT 521 Week 2 Learning Team Weekly Reflection
(UOP Course)
 Discuss last weeks objectives with your team.
Include both the topics you feel comfortable
with, topics you struggled with, and how the
weekly topics relate to application in your
field. Prepare a 1- to 3-page paper detailing the
findings of your discussion
 From the results of your Ethics Awareness
Inventory, do your personal values align with
your organizational values? Explain. If there is
a misalignment between your personal values and
your organizational values, what would be an
appropriate response to this misalignment?
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MGT 521 Week 3 DQ 3 (UOP Course)
MGT 521 Week 3 DQ 2 (UOP Course)
  What attributes do successful entrepreneurs
possess? Which attribute do you feel is the most
important and why?
 Who are the stakeholders in your place of
employment or in a company with which you are
familiar? What are their wants and needs? How
does management meet their needs? What
difficulties arise in balancing the needs of the
various stakeholders?
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MGT 521 Week 3 Individual Assignment
Organizational Planning
MGT 521 Week 3 DQ 4 (UOP Course)
 What are some potential strengths, weaknesses,
opportunities, and threats that a business should
consider in a SWOT analysis? How can a business
benefit from gathering this information?
 Review the example SWOT Analyses located in
this week's Electronic Reserve Readings to see
the types of information companies
include.Complete the following tasks in the
Material Organizational Planning Worksheet. Cite
your resources. Part One (hand in
early)Select a Fortune 500 company. ResearchÂ
the selected company by first clicking on
the Business Source Complete SWOT Analyses link
in this week's Electronic Reserve Readings. Note
that additional research is needed to complete
this assignment.
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MGT 521 Week 3 Learning Team Reflection
 MGT 521 Week 3 Knowledge Check
 1.The process of dividing work activities into
separate job tasks is known as ________. 2.The
process of grouping jobs together is known as
________. 3.The line of authority that extends
from upper organizational levels to lower levels,
clarifying who reports to whom, is known as the
________. 4.Which of the following is a
characteristic of a mechanistic
organization? 5.Which of the following structures
is highly adaptive, loose, and flexible?
 Read the Developing Your Empowering People
(Delegating) Skill Skills Exercise at the end of
Ch. 10 of Management. Discuss the scenario with
your Learning Team. Consider the five behaviors
described for delegating to determine how to
handle the scenario. Prepare a 350- to
1,050-word paper detailing how your team would
handle the situation described in the
scenario. Click the Assignment Files tab to
submit your assignment. Â
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MGT 521 Week 4 DQ 2 (UOP Course)
MGT 521 Week 4 DQ 1 (UOP Course)
  How could benchmarking be effectively used to
achieve competitive advantage? Provide an example.
 What information is gained through managerial
accounting? How can a business use this
information? As an investor in a small business,
what sorts of things may concern you regarding a
firms financial statements?
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 MGT 521 Week 4 DQ 4 (UOP Course)
MGT 521 Week 4 DQ 3 (UOP Course)
 What are some of the benefits of using
technology in managing information and human
resources in business? What technology is used at
your place of employment to manage information
and human resources?
 How has outsourcing to other countries affected
U.S. businesses? Have the results been mostly
positive, or mostly negative? If you had the
authority to stop U.S. businesses from
outsourcing, would you do that? Why or why not?
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MGT 521 Week 4 Team Assignment Organizing Work
MGT 521 Week 4 Knowledge Check
 1.Which of the following describes the
leadership style in which a leader tends to
centralize authority, dictate work methods, make
unilateral decisions, and limit employee
participation? 2.The ________ style of leadership
describes a leader who tends to value employee
participation, including in such areas as
decision making and deciding on work methods and
goals. 3.Which of the following describes the
leadership style in which the leader generally
gives the group complete freedom to make
 You are a team of managers at a company. Upper
management is concerned that the structure of the
division your team manages is not accomplishing
goals as efficiently as it could. As a result,
upper management has tasked you to review the
current organizational structure for efficiency
and recommend needed changes. Your team notices
the organizational chart has not been recently
updated. To begin the task, your team must create
an up-to-date organizational chart to determine
the efficiency of the current structure
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MGT 521 Week 5 DQ 2 (UOP Course)
MGT 521 Week 5 DQ 1 (UOP Course)
  How can organizational restructuring enable
specific types of business attain competitive
advantage in a changing market? Provide specific
examples
  How does the local, state, or national
economy affect your business or place of
employment? Provide examples.
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MGT 521 Week 5 DQ 4 (UOP Course)
MGT 521 Week 5 DQ 3 (UOP Course)
 How does training and development improve
employee motivation, increase productivity, and
increase retention for the benefit of the
business?
 What are some of the negative impacts of the
U.S. recession on for-profit and non-profit
business?
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MGT 521 Week 5 Knowledge Check
MGT 521 Week 5 Individual Assignment Team
Leadership
 1.The control process assumes that
________. 2.An example of control criteria that
can be used in any situation is ________. 3.In
reviewing the result of the control process,
managers could choose to avoid taking action when
________. 17.If a manager rationalizes that he
does not have time to investigate the source of a
problem and instead resorts to putting out
fires, the manager is missing the use of
________. 4.Which of the following types of
control prevents problems because it takes place
prior to the actual activity? 5.Management by
walking around is what type of control?
 Your manager tells you about a new department
the company will be adding that is part of the
companys strategic plan to enter a particular
market segment. Your manager would like you to
manage one of the teams in this new department.
Your manager has put together the team you will
be managing. Your new team consists of the
members of your current Learning Team. To be
successful in the new market segment, your team
must efficiently accomplish the goals set by the
company.
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MGT 521 Week 6 Individual Assignment Planning and
Measuring Performance
MGT 521 Week 5 Learning Team Reflection
 Your Learning Team is a team of managers of a
customer call center for timeshare
vacations. Discuss, with your team, the types of
control measures you would use to see how
efficient and effective an employee is. Discuss,
with your team, the measures you would use to
evaluate the entire call center. Prepare a 350-
to 1,050-word paper detailing the findings of
your discussion.
 Review the Example and Practice sections of the
Balanced Scorecard Module to practice reading and
evaluating the information it presents. Complete
the Assignment section of the Balanced Scorecard
Module to evaluate the performance of the
organization against established standards.
Complete the following Identify the performance
gaps. Recommend actions to reduce performance
gaps. Note. The Balanced Scorecard Module will
give you an option to save your assignment in a
document on your desktop.
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MGT 521 Week 6 Knowledge Check
MGT 521 Week 6 Individual Personal Professional
Development Plan
 Resources Personal Professional Development
Plan Activity, Parts 1-4 from Weeks
1-3.  Complete the Personal Professional
Development Plan. Click the Assignment Files tab
to submit your assignment. Â
 1.As a university student, your institutions
social principles and practices reflect on you,
as a stakeholder, in the organization. Therefore,
it is your right to question how these practices
should be evaluated in relation to the social
issues that your school is addressing. If your
university was paying minimum wage when necessary
and applying the minimum legal standards to its
employees work environment, it would be said to
have fulfilled its ________.
21MGT 521 ACADEMIC PROFESSOR/TUTORIALRANK
MGT 521 Week 6 Learning Team Reflection
 Read Case Application 1, "Lessons from Lehman
Brothers Will We Ever Learn?" at the end of Ch.
5 of Management. Discuss the scenario with your
team. Discuss the second, third, and fifth
discussion questions at the end of the case with
your team. Answer each question based on your
team's discussion in no more than 350 words per
question. Click the Assignment Files tab to
submit your assignment.
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